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TROUBLESHOOTING
PROBLEM
Inconsistent flow
Continuous flow
Water is not flowing from tap
Rate of flow inadequate
Button hard to press
CAUSE
Blocked flow restrictor
Dirt in the top assembly cartridge
Top assembly cartridge loose, internally
obstructed or damaged.
Supply not on
Blocked flow restrictor
Isolation valve is closed
The flow restrictor may not be
satisfactory due to inadequate supply
pressure
Isolation valve is positioned wrong
The mains pressure may be too great
Version 1, 16 March 2017, 3 of 4
RECTIFICATION
Remove isolation valve, remove flow
restrictor & clean with water
Remove cartridge, clean with water and
re-grease spindle if required.
Remove cartridge, clean with water and
re-grease spindle if required.
Turn water on
Remove flow restrictor from tap and
remove debris. Install an inline strainer to
stop further blockages.
Open isloation valve
Remove flow restrictor and replace with a
flow restrictor of different capacity to suit
(available from Galvin Specialised)
Adjust isolation valve until desired flow is
achieved
Reduce to below 500kPa (70PSI),
re-grease spindle if required
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