Keithley DAC-02 User Manual page 40

When returning equipment for repair, include the following information:
Your name, address, and telephone number.
G
The invoice or order number and date of equipment purchase.
G
A description of the problem or its symptoms.
G
The RMA number on the outside of the package.
G
Repackage the equipment, using the original anti-static wrapping, if
possible, and handling it with ground protection. Ship the equipment to:
Attn: RMA #___________
Repair Department
Keithley Instruments, Inc.
28775 Aurora Road
Cleveland, OH 44139
Telephone 1-888-KEITHLEY
FAX (440) 248-6168
If you are submitting your equipment for repair under warranty,
Notes:
you must include the invoice number and date of purchase.
To enable Keithley Metrabyte to respond as quickly as possible, you must
include the RMA number on the outside of the package.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
8-7