Labels - HP Envy 14 Maintenance And Service Manual

Table 2-5 Button, vents, and fingerprint reader and their descriptions (continued)
Component
(3)

Labels

The labels affixed to the computer provide information that you might need when you troubleshoot system
problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.
IMPORTANT:
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
might be asked for the serial number, the product number, or the model number. Locate this
information before you contact support.
Your service label will resemble one of the following examples. Refer to the illustration that most closely
matches the service label on your computer.
Table 2-6
Component
(1) HP product name
(2) Model number
(3) Warranty period
Fingerprint reader
Check the following locations for the labels described in this section: the bottom of the
Service label components
Description
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 10 seconds to turn off the computer.
To learn more about your power settings, see your power
options:
Right-click the Power icon
▲
Options.
Allows a fingerprint logon to Windows, instead of a password
logon.
Touch your finger to the fingerprint reader.
▲
IMPORTANT: To prevent fingerprint logon issues, make
sure when you register your fingerprint that all sides of
your finger are registered by the fingerprint reader.
, and then select Power
Labels 9