Troubleshooting - Philips VoiceTracer DVT4110 User Manual

11. Troubleshooting

Find the most common problems you could encounter with
the VoiceTracer in the following table. If you are unable to
Problem
The device doesn't turn
on.
I can't record with the
device.
The device doesn't re-
spond.
The device doesn't play
back recordings.
I can't hear anything
from the speakers.
I can't hear anything
from the headphones.
The quality of audio re-
cordings is too low or
there's too much back-
ground noise in my au-
dio recordings.
Cause
• The battery has run out of power.
• You have reached the maximum
file number or the device's mem-
ory is full.
• There is a problem with the soft-
ware.
• The volume is off or too low.
• The headphones are connected
to the device.
• The volume is off or too low.
• The volume is off or too low.
• The headphones aren't connec-
ted properly.
• The headphones are connected
to the wrong jack (i.e. external
microphone jack).
• The microphone sensitivity is set
too high.
solve the problem with the information below, contact the
supporting Philips partner you purchased the device from.
• Charge the device for a while and then turn it
on again.
• Delete some files or move them to an external
device.
• Try to turn the device off and then restart it.
• If you can't turn the device off, reset the device
by pressing the Reset button. For more infor-
mation, see Device reset
vice won't delete any settings or data.
• Turn on or turn up the volume.
• Unplug the headphones.
• Turn on or turn up the volume.
• Turn on or turn up the volume.
• Disconnect the headphones and connect them
to the headphones jack again.
• Disconnect the headphones and connect them
to the headphones jack.
• Change the microphone sensitivity to medium
or low. For more information, see
[12].
Solution
[17]. Resetting the de-
Mic sensitivity
19