Contacting Adaptec; Electronic Support; Technical And Product Support - Adaptec APA-1460A User Manual

Contacting Adaptec

If you have questions about installing or using your Adaptec prod-
uct, check this User's Guide first—you will find answers to most of
your questions here. If you need further assistance, please contact
us. We offer the following support and information services:

Electronic Support

Technical information, including product literature, answers to com-
monly asked questions, information on software upgrades and other
topics is available electronically through the following:
Adaptec World Wide Web (WWW) site at
http://www.adaptec.com
File Transfer Protocol (FTP) server at
Adaptec USA Bulletin Board Service (BBS) at 408-945-7727;
supports up to 28,800 bps (bits per second), 8 data bits, 1 stop
bit, no parity. No product literature is available on the Adaptec
BBS.
Interactive Fax System at 408-957-7150; available 24 hours a
day, 7 days a week.

Technical and Product Support

For technical support and information about many of
Adaptec's electronic support services, call 800-959-7274 or
408-945-2550, 24 hours a day, 7 days a week.
To use the Adaptec Interactive Support System, call
800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week.
The system prompts you with questions regarding your prob-
lem and then provides step-by-step troubleshooting
instructions.
To speak with a product support representative, call
408-934-7274, M–F, 6:00
hours, on weekends, and on holidays, product support is also
available for a fee at 800-416-8066.
ftp.adaptec.com
. . to 5:00 . ., Pacific Time. After
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