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Be sure the infrared lenses are pointed directly at
each other.
Be sure the infrared devices are 0–1 meter
(0–39.4 inches) apart when using COM port
power or 0–2 meters (0–78.8 inches) apart when
using an AC adapter.
Be sure there are no papers, books, or other
obstructions between the infrared devices.
Be sure that strong sunlight or incandescent light
(for example, a desk lamp) is not shining directly
on the infrared lenses.
Be sure the infrared devices are at least a foot
away from computer monitors and other sources
of magnetic radiation.
Use an AC adapter if files do not transmit reliably
when the AIRport 1500 draws power from the
COM port. If this does not solve the problem,
change to a slower data transmission rate.
To avoid interference, do not point wireless head-
phones, television remote control units, or other
sources of infrared radiation at the AIRport 1500
while it is in use.
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Adaptec Customer Support
If you have questions about installing or using your AIRport 1500,
check this document first—you will find answers to most of your
questions here. If you need further assistance, please contact us.
We offer the following support and information services:
For technical support (answers to technical questions, informa-
tion about the Adaptec BBS, FTP and WWW Servers, and
access to the Interactive Fax system), call 800-959-SCSI (7274)
or 408-945-2550, 24 hours a day, 7 days a week. To speak with a
product support representative, call 408-934-SCSI (7274),
M–F: 6:00 a.m. to 5:00 p.m., Pacific Time.
For sales information, call 800-959-SCSI (7274) or 408-945-2550,
M–F: 6:00 a.m. to 5:00 p.m., Pacific Time.
The Adaptec Electronic Bulletin Board Service (BBS) provides
information on software upgrades, answers to common ques-
tions, and other topics. The BBS is available 24 hours a day,
7 days a week, at 408-945-7727; 1200/2400/9600/14,400/28,800
baud, 8 data bits, 1 stop bit, no parity.
The Adaptec FTP and WWW Servers provide information on
software upgrades, product literature, answers to common
questions, and other topics. The FTP and WWW Servers are
available from the Internet 24 hours a day, 7 days a week, at
ftp.adaptec.com
http://www.adaptec.com
and
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