One Year Limited Warranty; Obtaining Service For Your Acomdata Product - Acomdata HD250UFAPE5 User Manual

One Year Limited Warranty

See your Hard Drive User's Guide for the terms and conditions of the One Year Limited
Warranty.
Obtaining Service
for Your AcomData Product
If you experience a problem with your Acomdata product, please contact Technical
Support at techsupport@acomdata.com, or call (909) 348-0680.
A knowledgeable AcomData Technical Support Specialist (TSS) will be able to help
you solve most problems. If the problem cannot be resolved by Tech Support, your
TSS will assist you in arranging for service. Please read the One Year Limited Warranty
for terms and conditions.
What you need in order to obtain warranty service:
1) A copy of the bill of sale from the purchase of your AcomData product;
2) A Returned Merchandise Authorization (RMA) number that is assigned to your
product by your TSS. An RMA can only be generated if the product has been regis-
tered online at www.acomdata.com. If your AcomData product is not registered at
the time you need service, you must register the product online or your Technical
Support Specialist can register it for you. Your TSS will then walk you through the
process to ensure you receive prompt service.
Do not send a product in for service without first contacting AcomData Technical Sup-
port and following the instructions from your TSS. AcomData will not accept returned
products that have not been assigned an RMA number.
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