Yealink CP930W-Base User Manual
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Yealink CP930W-Base User Manual

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Yealinkl亿联网络
DECT Conference Phone
User Guide
Version: 85.20 I Date: Sep. 2020

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Summary of Contents for Yealink CP930W-Base

  • Page 1 Yealinkl亿联网络 DECT Conference Phone User Guide Version: 85.20 I Date: Sep. 2020...

  • Page 2: Table Of Contents

    | Contents | ii Contents Before You Begin...................... 6 Related Documentation............................6 Getting Started......................6 Hardware Overview.............................. 6 W60B Base Station Hardware........................6 CP930W Hardware........................... 8 Mute Touch Key LED Indicators......................9 Screen and Icons..............................10 Idle Screen.............................. 10 Calls Screen............................10 Icons on the Idle Screen.........................11 Rechargeable Battery............................
  • Page 3 | Contents | iii Call Forward............................... 17 Forwarding Incoming Calls........................17 Transferring Calls............................... 17 Performing a Blind Transfer........................17 Performing a Semi-Attended/Attended Transfer..................18 Conference Calls..............................18 Local Conference............................ 18 Hybrid UC Meeting..........................19 Network Conference..........................20 Recording Using an SD Card..........................21 Recording a Call............................. 21 Pausing/Resuming a Recording......................21 Stopping a Recording..........................
  • Page 4 | Contents | iv Deleting Blocklist Contacts........................28 Remote Phone Book............................29 Searching for Remote Phone Book Contacts..................29 Viewing Remote Phone Book Contacts....................29 Saving a Remote Phone Book Contact to the Local Directory............. 29 Updating Remote Phone Book.......................29 Call History......................30 Call History Icons...............................30 Viewing History Records............................30 Saving a History Record to Local Directory.....................
  • Page 5 | Contents | v Using Your Phone with PC..................38 Connecting the PC to the Phone........................38 Setting the Phone as PC Audio Device......................38 Setting the Phone as PC Audio Device via Softphone................39 Setting the Phone as PC Audio Device via PC..................39 Placing Calls via PC............................39 Holding/Resuming the PC Audio........................39 Muting/Unmuting the Microphone........................39...

  • Page 6: Before You Begin

    Related Documentation You can view more types of documents to make the phone to perform more functions. The following types of related documents are available on each support page on Yealink support page: • Release Notes, which details bug fixes and feature enhancements when an update is released.
  • Page 7 | Getting Started | 7 Item Description Paging Key • Locates a misplaced handset. • Toggles the registration mode. • Resets the base station to factory settings. Registration LED Indicates the handset registration status or the base station is in the paging mode.

  • Page 8: Cp930W Hardware

    | Getting Started | 8 CP930W Hardware...

  • Page 9: Mute Touch Key Led Indicators

    | Getting Started | 9 Item Description Three Internal Provide 20-feet (6 meters) and 360-degree sound pickup. Microphones Mute Touch Key • Toggles mute feature. • Indicates phone and call status. Speaker Provides speakerphone audio output. LCD Screen Shows information about calls, messages, soft keys, time, date and other relevant data.

  • Page 10: Screen And Icons

    | Getting Started | 10 LED Status Description Flashing orange The phone prompts low battery or is charging. The phone is powered off. The phone is idle. Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone's status.

  • Page 11: Icons On The Idle Screen

    | Getting Started | 11 Icons on the Idle Screen By viewing the icons on the idle screen, you can easily get the current phone status, such as message status. Icons Description Icons Description The ringer volume is 0 and the phone is in The phone has enabled the Do Not the silent mode.

  • Page 12: Entering Data

    | Handset Registration | 12 Entering Data The following table describes how to enter different characters using the keypad keys. Task Action Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input modes. Switch input modes Enter alphas Select ABC, abc, 2aB, or Abc mode.

  • Page 13: Possible Reasons For Registration Failure

    | Call Features | 13 After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base NO. (The last 4 characters of the connected Base’s MAC address)”. After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.

  • Page 14: Placing External Calls

    | Call Features | 14 Placing an Internal Call You can place an internal call to a desired handset or all handsets. 1. Go to Menu > Intercom. 2. Select the desired handset or All Handsets. 3. Select OK or Off-hook key. If you select All Handsets, all other subscribed handsets will ring simultaneously.

  • Page 15: Placing An Anonymous Call

    | Call Features | 15 Highlight the desired contact and press If the selected contact has multiple numbers, highlight the desired number, and select OK. Placing an Anonymous Call You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity.

  • Page 16: Silencing A Call

    | Call Features | 16 Silencing a Call You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to be displayed on your phone. Select Silence. Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail.

  • Page 17: Holding A Call

    | Call Features | 17 Holding a Call You can place an active call on hold on your phone. During a call, select Hold. The mute touch LEDs indicator flashes green. Both the microphone and the speaker are turned off. Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key to swap to the active call.

  • Page 18: Performing A Semi-Attended/Attended Transfer

    | Call Features | 18 Performing a Semi-Attended/Attended Transfer You can transfer a call to another contact immediately when receiving ringback or after consulting with her/him first. 2. Enter the number you want to transfer to and dial out. 4. Do one of the following: •...

  • Page 19: Hybrid Uc Meeting

    | Call Features | 19 Select Manage > Split All. Managing Conference Participants You can manage the conference participants to make the conference more flexible. 1. During a conference call, select Manage. 2. Select the desired party, you can do the following: •...

  • Page 20: Network Conference

    | Call Features | 20 5. Do the following to place a SIP call on the phone. a) Select Conf. b) Enter the desired number. Select Send or 6. Repeat the step 5 to invite more parties (up to 4 parties). 7.

  • Page 21: Recording Using An Sd Card

    By default, you can record your calls into an SD card so that you can listen to them later. For more information on how to attach an SD card, please refer to the Quick Start Guide for your phone on Yealink Support.

  • Page 22: Viewing The Available Recording Time

    26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when • broadcasting with Yealink IP phones running firmware version 81 or later running new firmware version (new paging mechanism). Note: All IP phones in the multicast paging group must be deployed in the same subnet since a broadcast is used.

  • Page 23: Receiving Multicast Paging

    | Advanced Call Features | 23 3. Select Paging. Note: Multicast RTP is the one-way paging only from the sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold. Receiving Multicast Paging Your system administrator has set a listening paging group for you, you can automatically receive a paging call when the phone is idle.

  • Page 24: Parking Or Retrieving A Call In The Transfer Mode

    Shared Call Appearance (SCA) Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.

  • Page 25: Answering Calls On A Shared Line

    | Advanced Call Features | 25 Answering Calls on a Shared Line You can answer one or two calls on the shared line. When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any one of the phones.

  • Page 26: Listening To Voice Mails

    | Directory | 26 1. Follow the voice prompts to leave a voice mail. 2. Hang up to complete the voice mail. Listening to Voice Mails You can listen to your voice mails on the handset directly. You need to set the voice mail code in advance. 1.

  • Page 27: Searching For Contacts

    | Directory | 27 2. Highlight the desired contact and select Options(Option) > Delete. The phone prompts you whether to delete this contact. 3. Confirm the action. Deleting All Contacts You can delete all contacts from the Local Directory. 1. Select Directory or go to Directory > Local Directory. 2.

  • Page 28: Searching For Shared Directory Contacts

    | Directory | 28 1. Go to Directory > Shared Directory. 2. Highlight a contact and select Options > Delete All. The phone prompts you whether to delete all contacts. 3. Confirm the action. Searching for Shared Directory Contacts In the Shared Directory, you can enter search criteria to find your desired contact quickly. 1.

  • Page 29: Remote Phone Book

    | Directory | 29 Deleting a Blocklist Contact If you want to answer a call from a specific contact, you need to remove it from the blocklist. 1. Go to Menu > Settings > Basic Settings > Blocklist. 2. Highlight the desired blocklist contact and select Options > Delete. Deleting All Blocklist Contacts You can delete all contacts from the Blocklist when you are ready to answer calls from them again.

  • Page 30: Call History

    | Call History | 30 Call History The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. Call History Icons The call history icon in the Call History indicates the corresponding call history types. Icon Description Received Calls...

  • Page 31: Deleting History Records

    | Customizing Your Phone | 31 Deleting History Records You can delete one or all call records from the call history list. Deleting a Call Record You can delete any call record from the call history list. 1. Press History. 2.

  • Page 32: Changing The Brightness

    | Customizing Your Phone | 32 1. Go to Menu > Settings > Advanced Settings (default PIN: 0000) > Change PIN. 2. Enter the new PIN in the New PWD and Confirm PWD field respectively. 3. Confirm the action. Note: We recommend that you set a new random 4-digit PIN that may not be easily guessed. Changing the Brightness For CP930W, the backlight automatically turns off, when the phone is charging and inactive for a specified time.

  • Page 33: Changing The Time And Date Format

    | Customizing Your Phone | 33 3. Confirm the action. The time and date set on the handset will be changed accordingly. Changing the Time and Date Format You can set the phone to display the time in 12-hour or 24-hour format. You can also change the date format, including the options to display the day (D), month (M), and year (Y).

  • Page 34: Customizing The Soft Keys

    | Audio Settings | 34 For more information on how to use DECT repeater with the base station, refer to Yealink DECT Repeater User Guide. 1. Go to Menu > Settings > Advanced Settings (default PIN: 0000) > Repeater Mode.

  • Page 35: Silent Charging

    | Connecting a Mobile Phone via Bluetooth | 35 2. Select the desired ring tone. The ring tone is played automatically. 3. Confirm the action. Silent Charging You can enter silent mode when the handset is charging. When you exit charging, return to the volume before charging.

  • Page 36: Pairing And Connecting The Bluetooth-Enabled Mobile Phone

    | Connecting a Mobile Phone via Bluetooth | 36 Pairing and Connecting the Bluetooth-enabled Mobile Phone The phone cannot scan the Bluetooth devices, so you have to pair and connect the phone from your Bluetooth-enabled mobile phone. Make sure you have activated the Bluetooth mode and made the phone discoverable. 1.

  • Page 37: Editing Device Name Of Your Phone

    | Connecting a Mobile Phone via Bluetooth | 37 • Answer a call. An incoming call to your mobile phone is also shown on the phone, you can answer the call on the phone. • During the call, you can hold/resume, mute/unmute or end the call on the phone. Editing Device Name of Your Phone You can edit the device name of your phone for easily recognizable.

  • Page 38: Deactivating The Bluetooth Mode

    Merge phone calls, the PC and connected mobile phone into a hybrid UC conference. • Answer calls from the softphone. Note: You can install a softphone (for example, Yealink VC Desktop) on PC to make calls. It is only applicable to CP930W. Related tasks...

  • Page 39: Setting The Phone As Pc Audio Device Via Softphone

    4. Confirm the action. Placing Calls via PC If you have installed a softphone (for example, Yealink VC Desktop) on PC, you can place calls and the phone acts as a microphone and a speaker. Make sure you have set your phone as the PC audio device.

  • Page 40: Restarting The Base Station

    | Maintaining Your Phone | 40 Restarting the Base Station The improper operation may cause malfunction. If a malfunction occurs, your system administrator may ask you to restart the base station to refresh the settings. 1. Go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reboot Config > Base Reboot. A message prompts whether to reboot the base.

  • Page 41: Appendix

    | Appendix | 41 Appendix Appendix A- Menu Structure Note: The menus in the gray box are not available when the handset is not registered to a base station. Appendix B - Input Modes and Characters (initials ΑΒΓ AÄÅ aäå SŚŠ...
  • Page 42 | Appendix | 42 (initials ΑΒΓ AÄÅ aäå SŚŠ sśš абв АБВ ‫אבג‬ capitals) AÀÁÂÃÄ aàáâãäå AÁÄĄB aáäąb ABCabc2 2 ABC2 abc2 ΑΒΓ2 АБВГ2 абвг2 ‫דהו‬ ÅÆBCÇ2 æbcç2 CĆČ2 cćč2 DEÈÉÊ deèé DĎEÉ dďeé DEFdef3 DEF3 def3 ΔΕΖ3 ДЕЖЗ3 дежз3 ‫אבג‬...

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