Troubleshooting; Result Codes - Paytel P6 Series Mechanical Integration Manual

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3.

Troubleshooting

Result Codes

Result Codes Description
00 - 199 Terminal Internal errors
500 - 799 "
200 - 299 Network infrastructure related errors
300 - 399 Transaction related errors
400 - 499 Contactless interface related issues
Table 18 - Result code categories.
Result Codes Description
02 Initialization Failed
10 Wrong terminal mode, the terminal is configured in the
wrong mode. (Change to mode 5 RTP)
18 Crypto error, during loading of secure configuration,
Probably wrong configuration file.
24 Hash Failed, check hash setting in terminal !!!!!!!!!!
101 No SAM Found, the SAM module is not detected or cannot
be read. Please check if SAM module is properly placed in
one of the slots.
105 Applet not found on the SAM module.
1 The Settings for APLET ID are not correct.
2 The SAM is not provisioned correctly, request a new SAM
Network Infrastructure related error please perform
2XX
network troubleshooting for LAN or Mobile internet.
203 & 204 Connection to the host is OK, but host responses were not
received correctly. Contact Host service provider to resolve
this issue
216 HTTP module Fault
217 SOAP module fault
218 Web Service not ready
219 SSL Certificate expired, contact local supplier on how to
solve this issue.
220 SSL Certificate revoked, contact local supplier on how to
solve this issue.
221 SSL Certificate CN mismatch, contact local supplier on how
to solve this issue.
222 SSL certificate is self-signed or not signed by a trusted CA,
contact local supplier on how to solve this issue.
223 SSL Version not allowed, contact local supplier on how to
solve this issue.
224 SSL Certificate Error, contact local supplier on how to solve
this issue.
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