ATEN IP9001 User Manual
ATEN IP9001 User Manual

ATEN IP9001 User Manual

Aten altusen ip9001 pci card: user manual
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pcIPcard
IP9001
User Manual
2005-06-09

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Summary of Contents for ATEN IP9001

  • Page 1 IP9001 User Manual 2005-06-09...
  • Page 2: Fcc Information

    FCC Information Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
  • Page 3: Package Contents

    Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the IP9001 installation. 2005-06-09...
  • Page 4: Table Of Contents

    JP4 and JP5 - Chassis/Motherboard Power Switch ... . . 17 JP6 - IP9001 Reset Button ......17 JP7 and JP8 - Chassis/Motherboard Reset Switch .
  • Page 5 Upgrade Firmware ....... . 64 Reset the IP9001 ....... . . 69 Remote Console Hotkey Combinations .
  • Page 6 Serial Port ........83 SSL Certificate ........84 PMCP File Upload .
  • Page 7 Appendix E Modem Daughterboard Overview ........117 Before You Begin .
  • Page 8: Getting Help

    Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 9: Product Information

    ALTUSEN Technical Support North America Technical Registered ALTUSEN product owners are entitled Phone Support to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical 1. Contact your local dealer. Phone Support 2. Call the ALTUSEN Technical Support Center: (886-2) 8692-6959.
  • Page 10 Notes: 2005-06-09...
  • Page 11: Introduction

    Features Feature M 100% out-of-band Key Feature M 100% operating system independent M plugs into a mission critical server Soft Processor M half-sized PCI form factor plugs into any PCI slot M industry standard Internet browser (any JavaScript 1.2 Remote Client capable) M manage the server from anywhere in the world M SSL v3 for secure connection...
  • Page 12 Feature M storage temperature: -20 degrees to 80 degrees C Environmental M relative humidity: 5 to 80 percent non-condensing @ Specifications 40 degrees M operating temperature: 0 to 45 degrees C M vibration: 2.5G acceleration over 2000 Hz sine wave, 2oct/mian sine sweep M shock: 20G;...
  • Page 13 Feature M SSL (Secured Socket Layer) 3.0 (Pass-phrase encrypted Security certificates are not supported) M DAA (Digestive Authentication Access) M MD-5 M USB 2.0 CD-ROM Virtual Boot M USB floppy M supports boot to image M allows remote operating system boot up and installation Note: For information on how to create a bootable CD, visit nero.com or roxio.com.
  • Page 14 Notes: 2005-06-09...
  • Page 15: Installation

    Avoid Electro-Static Discharge (ESD) Electrostatic discharge (ESD) can damage the IP9001 card and other system components. Keep your IP9001 card in its antistatic bag until it is ready to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket.
  • Page 16: Installation Overview

    Unpack the IP9001 card (and check jumper settings) Install the optional battery and battery clip Install the optional modem daughterboard Plug the IP9001 card into the host system and attach internal cables Connect external cables Confirm the motherboard’s BIOS settings Install the operating system and IP9001 card’s drivers...
  • Page 17: Unpack The Ip9001 Card (And Check Jumper Settings)

    IP9001 MAC Address Each IP9001 card has a unique MAC address. The MAC address is the only way to distinguish one IP9001 card from another when you run programs such as Remote Recovery Application (RRA) and RacTrendsSeek Locator. For reference, you can write your IP9001 card’s MAC address in the table below or in Appendix H, MAC...
  • Page 18: Check The Jumpers

    Verify that there is no jumper on JP4 and JP5. These two headers are to be used with a cable, not a jumper. JP6 - IP9001 Reset Button: You can temporarily short this jumper to reset your IP9001 card. For normal operations, verify that there is no jumper on JP6. Description...
  • Page 19: Jp7 And Jp8 - Chassis/Motherboard Reset Switch

    Verify that there is no jumper on JP7 and JP8. These two headers are to be used with a cable, not a jumper. JP11 - Flash Write Enable/Disable: You can write-protect your IP9001 card’s firmware so that it cannot be flashed. By default, pins one and two are shorted so that you can flash the firmware. Description...
  • Page 20 I2C bus. Shorting JP13 and JP14 would be useless in this case. 2. JP13 and JP14 can be used in place of the IP9001 Feature Cable to gather I2C bus information from the motherboard. 3. Only the OEM version can utilize the hardware health monitoring capabilities of the IP9001 card.
  • Page 21: Install The Optional Battery And Battery Clip

    2. Install the Optional Battery and Battery Clip The IP9001 on-board battery backup is an optional component. When the optional battery is installed, your IP9001 card can stay powered on for 30 minutes without any external power from the host system or AC adapter.
  • Page 22: Charging The Battery Pack

    You must charge the battery pack before it can be used to provide backup power to the IP9001 card. The minimum time that the battery must be charged is six hours. To order extra batteries, contact your dealer.
  • Page 23: Changing The Battery Pack

    Changing the Battery Pack The optional IP9001 battery pack must be replaced every 400 cycles. Cells retain 80% of their original capacity after 400 cycles. A cycle is defined as a full charge (4.2V) followed by a full discharge (2.8V). Keep in mind that cycling or storing the cells at elevated temperatures can reduce the cell capacity and cycle life.
  • Page 24: Install The Optional Modem Daughterboard

    4. Plug the IP9001 Card into the Host System and Attach Internal Cables Plug the IP9001 into any available PCI slot on the host system and attach the internal cables as described in the following sections. J3 - Service Connector This jumper is used exclusively to service the IP9001 card.
  • Page 25: J5 - Ipmb (Intelligent Platform Management Bus)

    J5 - IPMB (Intelligent Platform Management Bus) If your motherboard has an IPMB connector, you can connect a cable from J5 on the IP9001 card to the IPMB connector on your motherboard. The pin description is shown in the table below:...
  • Page 26: J9 - Ip9001 Feature Connector

    Not Connected Not Connected Note: 1. JP13 and JP14 can be used in place of the IP9001 Feature Cable to gather I2C bus information from the motherboard. 2. JP4 and JP5 can be used in place of the IP9001 Feature Cable to power on, power off, and power cycle the motherboard.
  • Page 27: Jp2 - Serial Port Connector

    JP4 and JP5 - Chassis/Motherboard Power Switch JP4 and JP5 can be used in place of the IP9001 Feature Cable to power on, power off, and power cycle the motherboard. Connect a two pin cable from the motherboard’s Power (Soft On/Off) header to JP4 on your IP9001 card.
  • Page 28: Connect External Cables

    2. Connect your VGA monitor to your IP9001 card. 3. Connect the RJ45 LAN cable from your local network to your IP9001 card. 4. Connect your phone cord from the back of the IP9001 card to the telephone wall outlet. (Only if the optional modem daughterboard is installed.) 5.
  • Page 29: Install The Operating System And Ip9001 Drivers

    1. Install the operating system (if applicable) on the host system. 2. (Windows 2000/2003/XP only) When prompted for the Virtual Floppy drivers, install the IP9001 card’s Virtual Floppy drivers located in the INF folder on the IP9001 CD. 3. (Windows 2000/2003/XP only) When prompted for the virtual CD-ROM drivers, install the Windows default CD-ROM drivers.
  • Page 30 Wizard comes up: 1. Select Install from a specific location, then click Next. 2. Select the virtfl.inf file, located in the INF directory on the IP9001 CD. If prompted with the Windows Logo dialog box, click Continue Anyway. Note: Do NOT use the default file that the Microsoft® Windows operating system presents when it is searching for the Virtual Floppy driver.
  • Page 31 As the Hardware Update Wizard loads the virtual floppy driver from the IP9001 CD, the installation progress status is displayed. 3. Once the file is loaded, click Finish to complete the installation. (Windows may require a reboot of the host system after the installation of the virtual floppy driver.) 4.
  • Page 32: Install The Windows Software Components

    (RM Seek) means of its IP address. If you have installed the IP9001 on a network that uses DHCP, you can search the network for the IP9001 card. To locate and find out its IP address, you can use RacTrendsSeek Locator.
  • Page 33 To install the Windows Software Components, do the following: 1. Insert the IP9001 CD into the host system (the one with the IP9001 card); and navigate to the CDROM\ServerAgents\Win32 folder; and double click Setup.exe. The Installshield Wizard comes up. 2. When the confirmation window comes up, click Next, to move on: 3.
  • Page 34 5. When the Install Program window opens, click Install: 6. When the installation is complete, click Finish to complete the procedure: 7. Repeat steps 1 - 6 for any local network computers you wish to use to access the host system. 2005-06-09...
  • Page 35: Setup Your Client Internet Browser

    9. Setup Your Client Internet Browser Before you can redirect the host system’s console or view the Crash screen, you must first set up your Internet browser on the client system. To do so, follow the steps, below: 1. Open your Internet Explorer browser. From the menu, select Tools, then select Internet Options: 2.
  • Page 36 Custom Level: Note: The default security setting for Microsoft Windows 2003 servers is High. This disables many components necessary for the IP9001 GUI. Therefore, you should set the security settings for a remote client running Windows 2003 server to Medium, or Low.
  • Page 37 5. In the Security Settings dialog box, in the Download signed ActiveX controls section select Enable: 6. Scroll down to the Run ActiveX controls and plug-ins section. Select Enable; then click OK: 2005-06-09...
  • Page 38 7. When the Warning! dialog box comes up, click Yes to accept the changes and go back to the Internet Options dialog. 8. Click Apply, then click OK to complete the changes: Note: 1. You must restart Internet Explorer before the changes take effect. 2.
  • Page 39: 10. Connecting From A Client System

    (referred to in this manual as the client system). To do this, you must know the IP9001 card’s IP address. If you have installed the card on a network that uses DHCP, you can search the network for the IP9001 card. To locate and find out its IP address, you must run RacTrendsSeek Locator.
  • Page 40 2. When the opening screen comes up, click Next: 3. When the Add IP Address Range dialog box comes up, key in a name for your network in the Network Name field, and the range of IP addresses that the card’s IP address will fall under, then click Add: 2005-06-09...
  • Page 41 4. In the dialog that comes up, the name and IP range of the IP9001 card appears in the list at the right. Place a check in the box next to the range of IP addresses, then click Next: 5. The Selected IP Range dialog comes up with the name and IP range of the IP9001 card displayed.
  • Page 42 6. If the IP range is correct, RacTrendsSeek Locator will locate the IP9001 card, and list it with all the IP9001 cards it has discovered: Note: If more than one IP9001 card is found, you can distinguish them by the IP9001 card’s name.
  • Page 43 Note: When you log in using this user name and password, you have full administrative privelegess. For security purposes, we strongly advise you to change the root password. See Administrator Setup under the IP9001 Configurations section of this chapter. 2005-06-09...
  • Page 44: 11. Load The Sdr And Soft Processor (Sp) File

    This is an optional procedure and requires a custom file specific to your motherboard. To load the SDR and Soft Processor (SP) file, do the following: 1. Select Configure from the menu bar at the top of the IP9001 GUI, then select PMCP Health Configuration from the menu: 2.
  • Page 45 3. Starting from the IP9001 CD, browse to the folder that contains your SDR file. Note: You can create your own SDR and Soft Processor (SP) Files using the Platform Management Configuration Program (PMCP). 4. Select the SDR file (it will end in -sdr.bin), then click Open: 5.
  • Page 46 Notes: 2005-06-09...
  • Page 47: Locating The Ip9001 Card

    DHCP, you can ascertain its IP address with the RacTrendsSeek Locator program. Note: 1. In a Windows 2000/XP environment, you can also get or set the IP9001’s IP address by running the ConfigApp program on the host system. See Appendix B, ConfigApp, for more information on how to use the program.
  • Page 48 2. When the opening screen comes up, click Next: 3. When the Add IP Address Range dialog box comes up, key in a unique name for your network in the Network Name field, then key in the range of IP addresses that the card’s IP address will fall under, in the Start IP Address and End IP address fields, then click Add: Note: If you only wish to scan for one card with a specific address, the Start and...
  • Page 49 4. In the dialog that comes up, the name and IP range of the IP9001 card appears in the list at the right. Place a check in the box next to the range of IP addresses, then click Next: 5. The Selected IP Range dialog comes up with the name and IP range of the IP9001 card displayed.
  • Page 50: Usage

    6. If the IP range is correct, RacTrendsSeek Locator will locate the IP9001 card, and list it with all the IP9001 cards it has discovered: Note: If more than one IP9001 card is found, you can distinguish them by the IP9001 card’s name.
  • Page 51: Browser Operation

    Logging In Before you are granted access to the IP9001 web page, a login page comes up asking you to provide a User Name and Password: Provide a valid Username and Password, then Click OK to continue.
  • Page 52 After you have successfully logged in, the IP9001 Main Screen appears: M The Menu Bar at the top of the screen consists of three items:Manage, Configure, and View. Clicking a menu item causes a drop down list of submenu choices. The meanings and use of these coices are explained in the chapters that follow.
  • Page 53: The Manage Menu

    Starts a remote console session with the host system. Remote Power Control Powers On, Powers Off, Power Cycles or Resets the host system. Upgrade Firmware Upgrades the IP9001’s firmware. Reset Card Resets the IP9001 card. Each entry is explained in detail in the sections that follow Chapter 5.
  • Page 54: Remote Console

    The Remote Console submenu offers three choices for remote console display as shown in the figure and table below: Item High Color Quality (16-bit) Allows the IP9001 to send 16 bits per pixel color. for fast/LAN Connection Recommended for faster connection speeds or over a LAN connection.
  • Page 55: Console Redirection

    Console Redirection The most powerful feature of the IP9001 is the ability to redirect the host system’s console - giving you the ability to manage your host system as if you were actually right in front of it. Internet Explorer Setup Before you can perform redirection, you must first set up Internet Explorer.
  • Page 56 2. When the authentication dialog box comes up, key in your Username and Password; select a data transmission speed; then click Login: The Console Redirection screen opens: Now that you have redirected the host system’s console, you have the ability to manage the host system from your console just as if you were physically at it.
  • Page 57: The Console Redirection Screen

    Floppy Redirection Toggles the redirection of the floppy drive On or Off. Note: This feature is not available on all versions of the IP9001. Note: These functions can also be performed with hotkey combinations. See p. 71 for details. Function...
  • Page 58 Acts as the Ctrl-Alt-Del combination* Auto Key-Break Mode This menu item must be enabled when USB keyboard emulation is used. The IP9001 does not use USB keyboard emulation. Instead, the IP9001 uses legacy PS/2 emulation. This feature is used to avoid repeated keystrokes over slow connections.
  • Page 59: The Help Menu

    Record New Macro allows you to record a set of keystrokes. A good example of how this would be useful is when the IP9001 is used in conjunction with a KVM switch. Normally, you must use a key sequence to switch systems. With a pre-recorded macro created for that purpose, you could switch systems by runnning the macro instead of having to input the sequence manually.
  • Page 60: The Console Redirection Toolbar

    The meanings of the fields are given in the table below: Field Compression Indicates whether or not you are using compression. Resolution Indicates the resolution quality. Frame Rate Indicates the current fram rate. Active Clients Shows how many users are currently logged into the IP9001. Function 2005-06-09...
  • Page 61: Toolbar Icons

    Toggles floppy device redirection On and Off Note: Floppy device redirection is not available on all versions of the IP9001 card. Toggles the Power Control dialog box On and Off. Remote power control is discussed in detail on p. 63.
  • Page 62: Cd Drive Redirection

    CD Drive Redirection Starting CD drive redirection: To perform CD drive redirection, do the following: 1. Use one of the following three methods to invoke the redirection: Click the CD Drive Redirection icon on the Redirection Toolbar (see p. 51) Select CDROM Redirection on the Console Redirection menu (see p.
  • Page 63 Stopping CD drive redirection: To stop CD drive redirection, use one of the following three methods: Click the CD Drive Redirection icon on the Redirection Toolbar (see p. 51) Select CDROM Redirection on the Console Redirection menu (see p. 47) Use the Alt+E hotkey combination (see p.
  • Page 64: Floppy Drive Redirection

    Floppy Drive Redirection Starting floppy drive redirection: To perform floppy drive redirection, do the following: 1. Use one of the following three methods to invoke the redirection: Click the Floppy Drive Redirection icon on the Redirection Toolbar (see p. 51) Select Floppy Redirection on the Console Redirection menu (see p.
  • Page 65 Stopping floppy drive redirection: To stop floppy drive redirection, use one of the following three methods: Click theFloppy Drive Redirection icon on the Redirection Toolbar (see p. 51) Select Floppy Redirection on the Console Redirection menu (see p. 47) Use the Alt+P hotkey combination (see p. 71) A dialog box comes up to inform you of the progress: When the dialog box closes, redirection has ended.
  • Page 66: Floppy Image Creation

    To create a floppy image file, do the following: 1. Install the IP9001 utility programs (located on the Software CD that came with your IP9001 package) on your system. 2. Run the Floppy Image Creator program: 3.
  • Page 67 4. In the dialog box that comes up: a. Select the floppy drive that you want to create the floppy image from b. Select a location where you want the image to be stored and give it a file name c.
  • Page 68 5. Once the image file is successfully created a confirmation dialog box comes up. Click OK to move on. 6. When the Create Image file from a Floppy Media dialog box comes back up, click Exit to close the program. This completes the floppy image file creation procedure.
  • Page 69: Transfer A Floppy Image To Floppy Disk

    Transfer A Floppy Image To Floppy Disk To transfer a floppy image to floppy disk, do the following: 1. Run the Floppy Image Creator program: 2. In the dialog box that comes up, select Transfer the Image from a file to a Floppy Media, then click Next.
  • Page 70 3. In the dialog box that comes up, click Browse. 4. Navigate to the image file you want to transfer to the floppy disk, then click Open. 2005-06-09...
  • Page 71 5. In the dialog box that appears, click Start. A progress dialog box comes up to indicate the status of the procedure: 6. Once the image file is successfully created a dialog box comes up to indicate so. Click OK to move on. 2005-06-09...
  • Page 72: Stopping Console Redirection

    7. When the Load Image file to a Floppy Media dialog box comes back up, click Exit to close the program. This completes the floppy image file transfer to floppy media procedure. Stopping Console Redirection To stop console redirection, use one of the following three methods: Click the Stop Redirection icon on the Redirection Toolbar (see p.
  • Page 73: Remote Power Control

    Remote Power Control The second item on the Manage menu is Remote Power Control: The Power Control dialog box allows you to remotely reset, power off, power on, and power cycle the host system: Simply click the icon to perform the corresponding action on the remote system. The entry below the icons indicates the remote system’s current power status (Off or On).
  • Page 74: Upgrade Firmware

    Note: 1. Upgrading the firmware is a critical procedure. Make sure that the chances of a power or connectivity loss are minimal when performing this operation. 2. If you click Cancel at this time to abort the upgrade process, the IP9001 card resets itself.
  • Page 75 To update the IP9001’s firmware, do the following: 1. Click Enter Firmeare Upgrade Mode. The following dialog box appears: When the IP9001 is in Upgrade Mode and you want to abort the procedure, you must use the Cancel button to close the upgrade dialog boxes. DO NOT use the Title Bar’s X button to close the dialog boxes.
  • Page 76 3. Select the image file (it has an ima extension), then click Open. 4. In the dialog box that comes up, click Upload. 2005-06-09...
  • Page 77 Configuration. When your selections have been made, click Next to move on. Note: If you choose to cancel the upgrade, the IP9001 card must be reset by closing the Internet browser and then logging back onto the IP9001 in a new browser session.
  • Page 78 7. A confirmation dialog box comes up. Click OK to start the actual upgrade. 8. A screen showing the upgrade progress comes up. After the procedure has successfully completed the following screen appears: You must now close your browser and log back onto the IP9001 in a new browser session. 2005-06-09...
  • Page 79: Reset The Ip9001

    Reset the IP9001 The function of this menu item is to reset the IP9001: 1. When you click Resert Card on the Manage menu, a confirmation dialog box comes up. Click OK to reset the card: 2005-06-09...
  • Page 80 2. When the reset procedure is complete, the following dialog box appears.: Close your browser and relog into the IP9001 in a new browser session. 2005-06-09...
  • Page 81: Remote Console Hotkey Combinations

    Remote Console Hotkey Combinations The following table lists hotkey combinations that perform many of the remote console functions directly from the keyboard. Hotkey ALT + S Start Console Redirection ALT + T Stop Console Redirection ALT + R Restart Console Redirection ALT + F Toggle Full Screen Mode ALT + M...
  • Page 82 Notes: 2005-06-09...
  • Page 83: The Configure Menu

    Configure the IP9001’s date and time settings. Serial Port Configure the IP9001’s Serial Over LAN access. SSL Certificate Upload a Digital Certificate and Private Key to the IP9001 card. Note: Pass-phrase encrypted certificates are not supported. PMCP File Upload Upload a platform management file for your motherboard/server board.
  • Page 84: Users

    Users Clicking Users on the Configure menu brings up the User setup dialog box: The dialog box screeen elements are described in the table below. Element Username User’s log in name. Note: The default administrator’s Username is root; the default administrator’s password is superuser.
  • Page 85: Adding Users

    Adding Users To add a user account, do the following: 1. In the User dialog box, click Add. The Add a New User dialog box appears: 2. Key the appropriate information into the Username, Description, Password and Confirm Password fields. Please note the following: User names are case sensitive.
  • Page 86: Removing Users

    Removing Users To delete a user account, do the following: 1. Select the account to be removed from the User Name list. 2. Click Remove. 3. In the confirmation dialog box that comes up, click OK to confirm the deletion, or click Cancel to abort the procedure.
  • Page 87: Viewing And Editing Users

    Viewing and Editing Users To view and/or edit a user account, do the following: 1. Select the account from the User Name list. 2. Click Properties. The Modify User dialog box comes up. This dialog box is similar to the Add a New User dialog box on p.
  • Page 88: Network

    M If you want the IP9001 to get its IP address dynamically (from a DHCP server), select Obtain IP address automatically. M If you want to assign a static IP address to the IP9001, select Use the following IP address settings, then fill in the IP address, Subnet mask, and Gateway fields with entries that are appropriate for your network.
  • Page 89: Firewall

    Firewall Clicking Firewall on the Configure menu brings up the Firewall Settings dialog box: This dialog box allows you to configure the IP9001’s access parameters, by entering IP addresses and ports to block or allow. M Click the Blocked Sites tab to enter a range of addresses that you want to block.
  • Page 90 This drop down list lets you select a protocol (UDP or TCP) that the IP9001 will either accept or ignore. All Ports If this is enabled, the IP9001 will accept or ignore data on all ports (1 through 65535). Port Range If this is enabled, you can select a specific range of ports that you want the IP9001 to accept of ignore.
  • Page 91: Alert Notification

    Alert Notification Clicking Alert Notification on the Configure menu brings up the Alert Notification dialog box: This dialog box lets you configure where and how various alerts from the IP9001 are sent. 2005-06-09...
  • Page 92: Date & Time

    Clicking Date & Time on the Configure menu brings up the Date & Time dialog box: Use this dialog box to set the IP9001’s date and time. You can set the time manually, synchronize it with your local machine; or have it synchronized with an NTP (Network Time Protocol) server.
  • Page 93: Serial Port

    Serial Port Clicking Serial Port on the Configure menu brings up the Serial Port dialog box: Use this dialog box to set the serial port parameters: baud rate, data bits, parity, stop bits, and flow control. 2005-06-09...
  • Page 94: Ssl Certificate

    Note: The IP9001 does not support pass-phrase encrypted certificates. After both files are uploaded a dialog comes up reminding you that the IP9001 needs to be reset for the new certificates to take effect. Click OK to reset the card.
  • Page 95: Pmcp File Upload

    PMCP File Upload Clicking PMCP Health Configuration on the Configure menu brings up the The Host Health Monitoring Files dialog box. This is the same dialog box, and involves the same procedures discussed in Chapter 2, p. 34, under Load the SDR and Soft Processor (SP) File. Follow the steps on those pages to complete this procedure.
  • Page 96: Ipmi Configuration

    IPMI Configuration Clicking IPMI Configuration on the Configure menu brings up the IPMI Configuration dialog box: To read data from an onboard baseboard management controller (BMC) on the motherboard/server board, put a check in the the checkbox, then click Apply. 2005-06-09...
  • Page 97: Server Os Monitoring And Recovery

    Server OS Monitoring and Recovery Clicking Server OS Monitoring and Recovery on the Configure menu brings up the Server OS Monitoring and Recovery dialog box: This dialog box allows you to configure operating system monitoring and recovery methods. 2005-06-09...
  • Page 98: Ppp Configuration

    PPP Configuration Clicking PPP Configuration on the Configure menu brings up the PPP Configuration dialog box: This dialog box allows you to set the PPP addresses for the Server and Client when using a modem. 2005-06-09...
  • Page 99: The View Menu

    A brief description of the items is given in the table below: Each item is explained in detail in the sections that follow. Item Card Health Shows health information for the IP9001. Event Log Allows you to view and clear the event logs. Server Health Shows the host system’s health information based on the...
  • Page 100: Card Health

    Card Health Clicking Card Health on the View menu brings up a screen that shows the IP9001’s health information: Event Log Clicking Event Log on the View menu brings up a screen that allows you to view and clear the event logs:...
  • Page 101: Server Health

    Server Health Clicking Server Health on the View menu brings up a screen that shows the host system’s health information based on the sensor readings and platform management configuration information: 2005-06-09...
  • Page 102: General Information

    The meanings of the parameters and their values are explained in the table below: Parameter Firmware Version Shows the IP9001’s firmware version number. Firmware Build Date Shows the IP9001’s firmware build date in MONTH DAY YEAR format. Firmware Build Time Shows the IP9001’s firmware build time in HOUR:MIN:SEC format.
  • Page 103: Features

    Features The Features screen shows the available featuers provided by the IP9001: The meanings of the parameters and their values are explained in the table below: Parameter Virtual Floppy Shows whether or not floppy redirection is available. Virtual CDROM Shows whether or not CDROM redirection is available.
  • Page 104: Detailed Versions

    Detailed Versions The Detailed Versions screen shows the version numbers of the individual components that make up the IP9001’s firmware: The firmware components are listed in the Parameter column; the firmware version of each component is listed beside it in the Value column.
  • Page 105: Last Saved Crash Screen

    The output from a crash on a graphics based system would be too large. 3. A captured Crash Screen image cannot be flushed from the IP9001’s memory. It is automatically erased and replaced when the next Crash Screen image is saved.
  • Page 106 Notes: 2005-06-09...
  • Page 107: Feature Cable Layout

    Feature Cable Layout The IP9001 Feature Cable’s layout is illustrated on the next page. Please make note of the following: M If you do not have an American Megatrends Olympus II (series 821) motherboard, you cannot use the I2C connector to monitor the hardware health of the motherboard.
  • Page 108 PART NUMBER CBL-G2RAC821 All Connectors Must be Labeled Chassis Power On Switch = "Power" Motherboard Power On Jumper = "Power" Chassis Reset Switch = "Reset" Motherboard Reset Jumper = "Reset" Motherboard I2C Connector = No Label Where two cables come together (marked with the letter crimped with a connector or spliced and soldered.
  • Page 109: Api Configuration Program

    API utility, which is a GUI program that runs under Microsoft Windows. The utility can be run either from the host system, or from a client system. The client system is the one that connects to the IP9001 remotely, over the network. This is basically WinCuri with a GUI. Setup To start the API configuration program do the following: 1.
  • Page 110 USB cable. If you are running the ConfigApp program from a remote system, select I want to connect to an IP9001 card on the network; key in the card’s IP address, your username and password; then click OK.
  • Page 111: Configuration

    Configuration The User Manager This dialog box allows you to add, remove, and modify users. Adding a User: To add a user, do the following: 1. Click Add. The following dialog box appears: 2005-06-09...
  • Page 112 2. Fill in the fields according to the information provided in the table, below: Field User Name The name that the new user will log in with. The name cannot be longer than eight characters. Description A short note to describe this account (optional). Password The password that the new user will log in with.
  • Page 113: Modifying User Accounts

    Modifying User Accounts: To modify a user’s account, do the following 1. Select the user in the Username list, then click Properties. The Properties dialog box comes up: 2005-06-09...
  • Page 114 2. Fill in the fields according to the information provided in the table, below: Field User Name The user’s name appears here. This field is disabled, and cannot be edited. Description A short note to describe this account (optional). You can edit the information if you so choose.
  • Page 115: Network Configuration

    The Network Configuration tab allows you to change the way the IP9001 card connects to the network. By default, the IP9001 card obtains an IP address dynamically via DHCP. You can change this to assign a fixed IP address to the card as follows: 1.
  • Page 116: Advanced Configuration

    Advanced Configuration The Advanced dialog box allows you to force your IP9001 card’s on board NIC to a specific MAC address: 1. Key the new MAC address into the New MAC Address field. 2. Click Apply. 3. To reset the card, click Reset the card now.
  • Page 117: Remote Recovery Application

    Mode. To do this, short pins 2 and 3 of jumper JP12 on the card. 2. The IP9001 must be write enabled before you can flash an image to it. To write enable the card, short pins 1 and 2 of jumper JP11.
  • Page 118 After a few moments it displays the Active Devices in Recovery Mode that it has found: The meaning of the screen’s buttons are explained in the table, below: Button Listing Stop Click to stop searching the network for active cards in Recovery Mode.
  • Page 119: Flashing The Card

    The meaning of the screen’s fields are explained in the table, below: Field / Button Select card The RRA automatically assigns a card number to an IP9001 card number: that it locates in Recovery Mode. This is helpful when you are trying to flash more than one card.
  • Page 120 2. Fill in the fields with values that are correct for the card’s IP address and the network it is on, then click OK. After a few moments, the Remote Recovery Application dialog box comes up: 3. Click Browse and navigate to the directory that the flash file is locaed in; select it; then click Open: Note: Make sure that the image file is NOT Read Only, otherwise you will get an error message saying that the file cannot be opened in Read/Write mode.
  • Page 121 4. When you return to the Remote Recovery Application dialog box, select the modules you want to flash (choose one or more sections, or Complete Flash): 5. Click Flash. A confirmation dialog box comes up: 2005-06-09...
  • Page 122 6. Click Yes to continue. Aprogress indicator screen comes up: Note: Wait until all the modules have been flashed. Do NOT quit while flashing is in progress. When flashing has successfully completed, the following screen appears: 7. Click OK to end the program Note: If the operation fails, try to flash the image again with Full Image enabled.
  • Page 123: Appendix D Troubleshooting

    Explanation: The IP9001 card’s VGA chip has both a digital and analog signal. When the analog signal is set lower than 1024x768 (for example: 800x600), the IP9001 card’s video controller uses ratio metric expansion to bring the screen to 1024x768. This causes the screen to become blurry.
  • Page 124: Bmc Not Responding

    BMC Not Responding Problem: The BMC does not respond. The host system can’t be powered off, powered on, or power cycled. Host system health information cannot be obtained. Explanation: 1. Use server’s onboard BMC to access health information was not enabled in IPMI configuration.
  • Page 125: Connot Manage Host System's Power Remotely

    Cannot remotely power on, power off, or power cycle the host system. Explanation: 1. The feature cable isn’t connected properly between the IP9001 and the host system’s main board and chassis. 2. The AC wall adapter isn’t connected to the IP9001.
  • Page 126: Unexpected Errors After Flashing New Firmware

    Unexpected Errors After Flashing New Firmware Problem 1: After flashing new firmware to the IP9001, there are unexpected errors. Explanation: There was a change in the Config section of the new firmware image and you didn’t perform a Complete flash. Whenever there is a change in Config section of the new firmware image, you must perform a Complete flash.
  • Page 127: Modem Daughterboard

    2. The optional modem is NOT designed for Console Redirection. Although you can still perform Console Redirection, but it is debilitating and extremely slow. 3. As of March 15th, 2004, the IP9001 firmware does not support the optional modem. Appendix E.
  • Page 128: Before You Begin

    Avoid Electrostatic Discharge (ESD) Electrostatic discharge (ESD) can damage the IP9001 card and other system components. Keep your IP9001 card in its antistatic bag until it is ready to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket.
  • Page 129: Installation

    1. Unpack the modem daughterboard and inspect it for obvious damage. 2. If the IP9001 is already installed in a host system, power down the host system and IP9001 card. Physically unplug all external and internal cables from the card.
  • Page 130 Notes: 2005-06-09...
  • Page 131: Port Usage

    Port Usage Table Port Protocol Purpose 5121 Remote Keyboard and Mouse data (iUSB HID) 5120 CD Redirection (iUSB - CD) 5123 Floppy Redirection (iUSB - Floppy) 7578 Video Redirection 6577 TCP (&SSL) CURI (API) (Same is used for SSL) SNMP V3 Access 3072 Trap out port HTTP over TCP...
  • Page 132 Notes: 2005-06-09...
  • Page 133: Mac Address Map

    Appendix G. MAC Address Map MAC Address Location Description 00-40-D9-0S-9B-3C Server Room 3 Mail Server Rack 2, 5 2005-06-09...
  • Page 134 Notes: 2005-06-09...
  • Page 135: Linux 7.X Considerations

    Linux 7.x Considerations Overview This appendix describes how to set up the USB keyboard and mouse for redirection on a host system running RedHat Linux 7.x. For Linux 8.x and above, disregard this appendix. Preparation Mouseconfig You will need to install the following file: mouseconfig-4.22-1.i386.rpm If it isn’t on the CD that came with your package, you can download it from the following website:...
  • Page 136: Usb Mouse

    USB Mouse M If you are adding USB mouse support to a system that was originally installed with a PS/2 mouse, follow the instructions, below. M If you are adding PS/2 mouse support to a system that was originally installed with a USB mouse, first reboot the computer to allow Linux to configure and reallocate the interrupts for boththe USB and PS/2 mouse, then follow the instructions, below.
  • Page 137: Specifications

    Function Processor SOC 32 bit 266 MHz 400 MIPS MMU 16K I-Cache 16K D-Cache CPU Memory 32MB PC-133 MHz SDRAM Flash 16 MB; 16 bit Frame Grabber AMI Proprietary Hardware Assist Engine for Faster Console Redirection A. Compression Method: - Hardware + Software Combination B.
  • Page 138 Function Serial Ports (x 3) Debug Port RS-485 1 External Form Factor Half Size Standard PCI Card Debut Support Jtag ICE Power Consumption 15W (max) Weight 128g Dimensions 18.77 x 12.67 x 0.21cm Specification 2005-06-09...
  • Page 139 ..14 OS and IP9001 drivers..19 overview ....6 virtual floppy driver.
  • Page 140 Removing users ....76 Reset the IP9001....69 RRA ..... . 107 Flashing the card .

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