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RTS VLink User Manual

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VLink and VLink LE
Control Panel User Manual
F01U217815 Rev 01
5/2011

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Summary of Contents for RTS VLink

  • Page 1 VLink and VLink LE Control Panel User Manual F01U217815 Rev 01 5/2011...
  • Page 2 Copyright 2011 by Bosch Security Systems, Inc. All rights reserved. Reproduction, in whole or in part, without prior written permission from Bosch is prohibited. Warranty and Service Information For warranty and service information, refer to the appropriate website below: RTS ....................................www.rtsintercoms.com/warranty RTSTW ......................................www.rtstw.com/warranty AudioCom..................................www.telexaudiocom.com/warranty RadioCom ..................................www.telexradiocom.com/warranty Headsets ..................................

  • Page 3: Table Of Contents

    Microphone ............................... 14 Earphone and Speaker Level Adjustments ......................14 Control Panel Buttons ............................14 VLink/VLinkLE Control Panel Options Window .................... 15 Hide Disabled Selectors Check Box ......................15 Hide Selector Legends Check Box ........................ 15 Audio Quality Drop Down Menu ........................15 Echo Cancellation Check Box ........................
  • Page 4 Maximize Menu Item ............................. 17 Logout Menu Item ............................18 Close Menu Item ............................18 About... Menu Item ............................18 VLink/VLinkLE Control Panel Statistics ....................18 Multi-Channel, Multi-Access Communications ..................19 Selector Configuration ............................19 Selector Colors and Function ..........................19 Colors ................................19 Functions ................................

  • Page 5: Introduction

    CHAPTER 1 Introduction Introduction VLink/VLinkLE is a non-blocking, all software multi-channel/multi-access Intercom over IP (Internet Protocol) based on a dedicated server/multiple client architecture. VLink/VLinkLE is engineered for professional, mission-critical communications in broadcast, production, military, aerospace, government applications, and beyond. This document provides information on how to install, configure, and use VLink/VLinkLE software. A troubleshooting section addresses commonly encountered issues.

  • Page 6: Network Requirement

    4 Introduction VLink and VLink LE Control Panel User Manual Network Requirement Recommended configuration - 100BaseT connection over private LAN Minimum configuration - 56kbps dial-up connection over public Internet Bandwidth Utilization per client TABLE 1. Audio Sample Data Rate Data Rate...

  • Page 7: Installation And Configuration

    Locate the VLink/VLinkLE Control Panel setup file (typically named VLink/VLinkLE_Control_Panel_Setup.exe) provided. Run the installer. Follow the prompts. NOTE: You must accept the VLink License Agreement to install the software. Once installation is complete, select the Launch VLink/VLinkLE Control Panel check box. Click Finish. The VLink/VLinkLE program opens.

  • Page 8: Configuration

    From the Graphic Scheme drop down menu, select either Normal or Large. NOTE: This makes the selectors on the VLink/VLinkLE Control Panel larger to optimize use on small, high resolution screens. Select the Maximize Window check box to fit the VLink/VLinkLE Control Panel on the entire screen.
  • Page 9 VLink and VLink LE Control Panel User Manual Installation and Configuration 7 Select the Always On Top check box to keep the VLink/VLinkLE Control Panel in front of all other applications. NOTE: In the Headset/Primary Audio Device group box, the primary audio input/output device must be selected.
  • Page 10 In the Login Password field (if configured for password protection), enter the password supplied by your system administrator (Optional). NOTE: System Administrators: you can find default logins for users and devices in the VLink/VLinkLE System Administration application (default login name admin with no login password), in the main window under Client Configuration.

  • Page 11: Operation

    CHAPTER 3 OPERATION Features and Basic Functionality Control Panel FIGURE 2. NOTE: The control panel can be minimized; however, it automatically reappears when a new call is received. Talk/Listen Selectors The main display provides a series of buttons referred to as Talk and Listen selectors. An available Talk selector is outlined in red while an available Listen selector is outlined in green.
  • Page 12 10 OPERATION VLink and VLink LE Control Panel User Manual Dual-Operation Selector FIGURE 3. Selectors can be configured to display both the Talk and Listen selector operation (see Figure 3. The Talk and Listen selectors are optionally shown with a Selector Legend indicated as L for Listen and T for talk for operators with color recognition disabilities.

  • Page 13: Selector Context Menu

    VLink and VLink LE Control Panel User Manual OPERATION 11 To deactivate a talk on a particular source, do the following: Click the bright red selector. > To use a selector in momentary mode, do the following: Click and hold the selector.

  • Page 14: Selector Volume

    12 OPERATION VLink and VLink LE Control Panel User Manual To adjust the volume, do the following: Right-click on the control panel interface. A popup menu appears. Click Selector Volume+. The volume increases +6dB. NOTE: You can also use your computer keyboard by ensuring the application has keyboard focus, the label you want to change is highlighted with the mouse and then the +/- keys on the numeric keypad are pressed.

  • Page 15: Dial Pad

    VLink and VLink LE Control Panel User Manual OPERATION 13 Dial Pad The Dial Pad menu item is used to open the dial pad. You can use the dial pad to dial a phone number you want to call. Dial Pad FIGURE 5.

  • Page 16: Microphone

    14 OPERATION VLink and VLink LE Control Panel User Manual Microphone To mute your microphone, do the following: Click the microphone button on the lower left hand portion of the control panel. > Earphone and Speaker Level Adjustments To mute the speakers used to monitor the system, do the following: Click the speaker button on the lower left hand side of the control panel.

  • Page 17: Vlink/Vlinkle Control Panel Options Window

    VLink and VLink LE Control Panel User Manual OPERATION 15 VLink/VLinkLE Control Panel Options Window VLink/VLinkLE Control Panel Options Window FIGURE 6. Display Options Group Box Hide Disabled Selectors Check Box The Hide Disabled Selectors check box is used to hide the selectors assigned to users or audio devices not logged into the system.

  • Page 18: Control Panel Context Menu

    16 OPERATION VLink and VLink LE Control Panel User Manual Control Panel Context Menu The Control Panel Context Menu is used to quickly configure the control panel with basic settings, turning the microphone or speaker on or off, adjusting the volume, opening the Statistics window, and logging out.

  • Page 19: Master Volume

    VLink and VLink LE Control Panel User Manual OPERATION 17 Master Volume + The Master Volume + menu is used to increase the volume. Available options for this menu are: +6dB, +12dB, +18dB, +24dB, and +30dB. To adjust the volume, do the following: Right-click on the control panel interface.

  • Page 20: Logout Menu Item

    The control panel can be oriented vertically (in various degrees) by clicking and holding on the left or right edge of the frame and dragging it horizontally. VLink/VLinkLE Control Panel Statistics The VLink/VLinkLE Control Panel Statistics window, shown in Figure 8, displays your send and receive audio rates and packet loss data. VLink Control Panel Statistics Window FIGURE 8.

  • Page 21: Multi-Channel, Multi-Access Communications

    VLink and VLink LE Control Panel User Manual OPERATION 19 Multi-Channel, Multi-Access Communications The following is a detailed functional description of how to use the VLink/VLinkLE Control Panel for multi-channel, multi-access communications. NOTE: The system is non-blocking, meaning that any number of operators may talk to a single operator simultaneously;...

  • Page 22: Functions

    Once IFB is configured (refer to the VLink/VLinkLE System Administration Application User Guide for detail instruction on configuring IFB), click on your IFB key to establish a line of communication with the receiving user. The button will be set to momentary only so the IFB function remains active only while the key is pressed.

  • Page 23: Troubleshooting

    VLink and VLink LE Control Panel User Manual OPERATION 21 Troubleshooting Following are answers to the most commonly experienced issues of new users. Q: When attempting to login to the Virtual Matrix I get a Cannot connect to Virtual Matrix message? A: The Control Panel is unable to establish a TCP/IP data connection with the Virtual Matrix.
  • Page 24 Bosch Security Systems, Inc. 12000 Portland Avenue South Burnsville, MN 55337 U.S.A. www.boschcommunications.com...

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