Problem Solver - Tele System TS6700 T2HD User Manual

TELE System

6 Problem solver

PROBLEM
1. The receiver does not start (the
LED on the front panel display is not
lighted up).
2. No Video or Audio signal.
3. The channel scan gives no results.
4. You have forgotten the Password.
5. The receiver does not interact with
the remote control buttons.
6. The USB mass storage device is
not recognized or doesn't
properly.
7. The scheduled recording/event
timer doesn't work properly.
8. Timeshift doesn't work.
9. Recording doesn't run.
10. Multimedia files don't run.
CAUTION:
Generally, in case of dysfunctional behaviours of the receiver, a factory reset (section 4.1.5) or a system
reboot could solve the problem.
POSSIBLE CAUSE
The mains lead is not plugged in.
The mains lead is plugged in but the
receiver still does not work.
No signal or a poor signal.
SCART/HDMI cable or antenna cable
not connected properly or damaged.
Wrong HDMI resolution.
Audio volume low or zero.
AV channel not selected on TV set.
No antenna signal.
Your antenna system is not still
compliant with the target channel.
The receiver is temporarily blocked.
The target channel transmits wrong
data.
The remote control is not being
directed towards the receiver.
The remote control batteries are flat.
The batteries have been inserted in
the wrong direction.
The remote control has been dropped
and its internal components have
been damaged.
USB memory not formatted properly.
work USB device incompatible or memory
speed not enough for the recording.
The USB memory needs additional
current.
The target program transmits a wrong
time information or the receiver time
has not been set correctly.
Timeshift disabled.
Problems with the recording or USB
device.
Recording forbidden. The broadcaster
is protecting the digital content.
Memory is full.
Type of file or codec not compatible.
10
REMEDY
Make sure the mains lead is properly
plugged in.
Unplug mains lead and check it for
damage (RISK of electric shock!).
Verify the antenna installation and
signal quality.
Check the connection of SCART,
HDMI and antenna cables.
Choose a proper HDMI resolution
viewing the menu with the SCART.
Adjust the audio volume of the TV set
and the receiver.
Make sure the AV channel is selected
on the TV set (consult related user
manual).
Check for a signal using the receiver
menu.
Ask for an antenna technician help.
Manually scan for channels.
Refer to section 4.1.5 of the manual.
Unplug the mains lead of the receiver
for at least one minute and then plug it
back in.
Reboot the box without the antenna
connection, delete the problematic
channel, then connect again the
antenna.
Make sure nothing is obstructing the
front panel.
Change batteries.
Check the battery polarities.
Contact the local dealer and buy a
new remote control.
Format the disk. See also the PVR
Storage Information menu (section
4.1.4).
Change USB memory.
Apply an auxiliary power supply unit to
the USB device or change disk.
Set the time from
(section4.1.4).
Setup the Timeshift function (section
4.1.4).
Check related items of this table.
Clear some space on USB disk.
Convert the file/codec properly.
TS6700 HD
the menu