Advertisement
900TS0X_0R
2.
Troubleshooting
This chapter mentions various procedures to solve memory issues on the 900TS touchscreen versions.
Not all procedures are suitable for all touchscreen versions!
Performing a procedure that is not suitable for a certain touchscreen version can lead to a defective touchscreen!
Carefully read this document and follow the flow chart (to guide you to the correct procedure) before you start.
IMPORTANT
- Carefully read the 'Installation and Safety instructions.pdf'
(available on the Web Portal via 000/Instructions).
- Ensure to check the power supply and cables before you start!
FLOW CHART
Memory
is full
HISTORY DATA
Go to chapter 2
Problem solved?
You have completed the
procedure successfully!
For other support items please
contact ebm-papst.
Yes
RECOVER THE MEMORY
This procedure is only suitable for a 900TS00_0R touchscreen.
Never perform this procedure on a 900TS02_0R: it will lead to an unrecoverable bricked state!
ebm-papst Heating Systems BV
900TS_Programming and Troubleshooting.doc
Programming and troubleshooting
ebm-papst – Commercial Plus
Did you receive a notification that
the memory is full?
Is the touchscreen completely stuck
and not responding anymore (even after a reboot)?
CLEAR THE
Yes
No
What is the part number
of your touchscreen?
(see the product label on
the backside)
900TS00_0R
RECOVER THE
MEMORY
Go to chapter 4
Problem solved?
2019/04/11
or
RESTORE THE
FACTORY SETTINGS
Go to chapter 3
Problem solved?
No
factory settings successfully!
For other support items please
900TS02_0R
Replace the touchscreen.
Please contact ebm-papst if the warranty
period has not yet expired and still applies.
No
Touchscreen is stuck
and not responding
Yes
You have restored the
contact ebm-papst.
Page 6 of 14
Advertisement
