Support From Your Network Supplier; Support From 3Com - 3Com OfficeConnect 3C19500 User Manual

Support from Your Network Supplier

If you require additional assistance, contact your network
supplier. Many suppliers are authorized 3Com service partners
who are qualified to provide a variety of services, including
network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision
levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com online
technical resources or from your network supplier, 3Com offers
technical telephone support services. To find out more about
your support options, call the 3Com technical telephone support
number at the location nearest to you.
When you contact 3Com for assistance, have the following infor-
mation ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision
levels
Diagnostic error messages
Details about recent configuration changes, if applicable
Here is a list of worldwide technical telephone support numbers:
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