Confirming Installation; Troubleshooting Windows 2000 Installations - 3Com 3CCFE575CT User Manual

12 C 2: S
HAPTER ETUP FOR
Confirming
Installation
Troubleshooting
Windows 2000
Installations
W 2000
INDOWS
If you are running TCP/IP using DHCP, you will be connected to the network and will not
need to reboot your notebook computer. If you are not running the aforementioned
configuration, see your network administrator to adjust your network settings.
1 From the desktop, choose Start/Settings/Control Panel.
2 Double-click on the System icon. The System Properties box appears, detailing
your system setup.
3 Choose the Hardware tab.
4 Click the Device Manager button. A list of devices appears, arranged by type.
5 Double-click the + sign next to Network Adapters. The PC Card name,
FE575C-3Com 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful
installation.
6 Double-click on FE575C-3Com 10/100 LAN CardBus-Fast Ethernet to display a
description of the PC Card and its current status. The device status should indicate
"This device is working properly."
Symptom
Basic
troubleshooting,
applicable for all
problem situations.
The LAN device is not
functional. LED on
the connector or PC
Card is off or
mismatches the real
network speed.
Loosing network
connection after
disconnecting or
changing the media
speed.
Solution
Inspect all cables and connections.
Check whether your PC Card is fully inserted into the slot.
Verify that you have the latest BIOS for your system. If not, check the
Web site for your computer and follow the BIOS upgrade instructions.
Check for multiple installations of the PC Card.
Check whether your system's PCMCIA or CardBus Controller is installed
and running properly: go to My Computer/Control
Panel/System/Hardware/Device Manager/PCMCIA Card. Verify that the
controller is present and shows no errors.
Use My Computer/Control Panel/System/Hardware/Device Manager to
inspect the status of your PC Card.
If you see a red "X", enable the PC Card by checking the appropriate
box under Properties.
If you see a yellow exclamation mark, click the icon to see what the
conflict is. Verify that there are adequate system resources. Free system
resources (for example, disable the infrared port), remove and reinstall
the PC Card.
This can occur when using NetWare servers and IPX/SPX protocol. It
happens when the frame type is selected automatically. A temporary
solution is to reboot after disconnecting and reconnecting the cable in
NetWare networks. The permanent solution is to use specific frame
types such as 802.2 or 802.3.