Customer Support; Knowledge Portal - SonicWALL SuperMassive 9800 Getting Started Manual

Customer Support
Designed for customers with SonicWall SuperMassive 9800
solutions, SonicWall SuperMassive 9800 Support 24x7 delivers
the enterprise‐class support features and quality of service
that enterprise companies require to keep their networks
running smoothly and efficiently. SonicWall Support 24x7 is an
around‐the‐clock support service that includes phone, email
and Web‐based technical support, software and firmware
updates and upgrades and Advance Exchange hardware
replacement.
IMPORTANT: Continuous support is required on all
SuperMassive products.
For further information, visit:
https://www.sonicwall.com/en‐us/support.
Knowledge Portal
The Knowledge Portal is a resource that allows users to search
for SonicWall documents based on the following types of
search tools:
• Browse
• Search for keywords
56 SonicWall SuperMassive 9800 Getting Started Guide
• Full‐text search
For further information, visit:
https://www.sonicwall.com/en‐us/support/knowledge‐base
Training
SonicWall offers an extensive sales and technical training
curriculum for Network Administrators, Security Experts and
SonicWall Medallion Partners who need to enhance their
knowledge and maximize their investment in SonicWall
Products and Security Applications. SonicWall Training
provides the following resources for its customers:
• E‐Training
• Instructor‐Led Training
• Custom Training
• Technical Certification
• Authorized Training Partners
For further information, visit:
https://www.sonicwall.com/en‐de/support/sonicwall‐training‐
and‐certification