Dvd Operating Problems - Toshiba Qosmio G35-AV660 Series User Manual

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If Something Goes Wrong

DVD operating problems

The Windows XP wireless management facility does not
work.
If you are using an external Wi-Fi adapter (a PC Card, USB
adapter, or other variety), check if the adapter comes with its
own management utility. If it does, the utility may be
disabling the Windows XP wireless management facility, in
which case you must use the adapter's management utility. If
the documentation that accompanies the adapter does not
provide enough information to determine if this is the case,
contact that vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1 Verify that the disc is in a format that the drive supports.
2 Ensure that the disc is properly inserted in the drive tray.
3 Ensure that the Display properties are not True Color
(24-bit). If it is set to 24-bit color, there may be a video
format error. To verify your display settings:
a
b
c
4 Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
Click Start, Control Panel, Appearance and
Themes, and double-click Display.
Click the Settings tab and ensure that the Color
Palette is set to High Color (16-bit).
If it is not set to High Color, change the settings to
16-bit color and click OK.