Diagnostics - Toshiba Strata CIX LVMU Installation And Programming Manual

•
Shutdown and Start NEW Version —Shuts down, then restarts LVMU using the new
database and new system software, if any. Use Hardware Jumper SW3 NEW.
•
Shutdown and Start OLD Version — Shuts down, then restarts LVMU using the software
version previous to the upgraded software. Use Hardware Jumper SW3 NEW.
•
Shutdown, SCANDISK, and Restart — Not Applicable to the LVMU. Running this will simply
Shutdown and Restart the CURRENT Version.
•
Shutdown and STOP for power off — Takes the LVMU off-line and does not restart it.
•
Backup and Shutdown for power off — Backs up LVMU Database/Names/Greetings to the
on-board flash ROM. This process can take up to 32 minutes and does not restart it.
Notes
•
The LVMU is completely shut down when the status light is Out and all port LEDs are
On.
•
This option is not available when accessing LVMU remotely.
3. From the Shutdown Menu, highlight your selection and press Enter.
4. If you chose the "Shutdown and STOP for power off" or "Backup and Shutdown for power off"
option, LVMU asks you to confirm the shutdown. Type Y to confirm. The DOS prompt
(C:\UADMIN21) displays.

To restart/reset the LVMU system after selecting "Shutdown and STOP for power off"
option
Note If you select any of the first five options on the Shutdown Menu, the LVMU automatically
restarts.
1. Holding the LVMU by the edges or the strap, gently pull the card part way out of the slot. The
card needs only to be pulled out so that the connectors do not meet.
2. Wait a few seconds and then gently push the card back into place. Apply firm, even pressure
to ensure proper mating of the connectors. This automatically restarts the system and puts all
channels on-hook and ready to accept calls.

Diagnostics

The LVMU has several very powerful troubleshooting tools—TRACE.OUT, STRATAGY.LOG, and
MSG.LOG. All three of these files are stored in the Stratagy directory and are best utilized in
combination with each other. For example, if you are looking for actions related to a specific
message, enable MSG.LOG and start a trace. If you think you have a site with a power problem,
viewing STRATAGY.LOG and TRACE.OUT would be the best course of action.
LVMU Installation Guide 03/06
Maintenance
Diagnostics
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