Sharp UP-600 Instruction Manual

Sharp UP-600 Instruction Manual

Pos terminal - inter-register communication system
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MODEL
UP-600
UP-700
INTER-REGISTER
COMMUNICATION SYSTEM
INSTRUCTION
MANUAL
POS TERMINAL

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Summary of Contents for Sharp UP-600

  • Page 1: Instruction Manual

    POS TERMINAL MODEL UP-600 UP-700 INTER-REGISTER COMMUNICATION SYSTEM INSTRUCTION MANUAL...
  • Page 2: Table Of Contents

    Introduction ... Inline Operation ... 1. Message display ... (1) The message displayed during inline communications... (2) Error messages ... 2. Open store operation (PGM2 mode) — master and satellite ... 3. Close store operation (PGM2 mode) — master and satellite ... 4.
  • Page 3 7. Reading the contents of the IRC programming — master and satellite ... 8. Downloading the contents of the IRC programming to satellites — master ... (1) Initial downloading ... (2) Maintenance downloading ... 9. Programming for the remote printer ... (1) Assigning kitchen printer numbers to remote printers —...
  • Page 4: Introduction

    Introduction The UP-600/UP-700 inter-register communication (IRC) system consists of one master machine and up to 63 satellite machines which are all interconnected by the local area network (LAN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master.
  • Page 5: Inline Operation

    Inline Operation 1. Message display (1) The message displayed during inline communications 1) The message shown below is displayed at the master when engaged in IRC transmissions. ex.: S E N D I N G D A T A NOTE The above message is also displayed at the satellite which is engaged in system resetting transmission.
  • Page 6: Error Messages

    NO REPLY/MASTER NO REPLY/BACKUP ATTEMPT RETRY? NOTE • To clear the error message displayed, press the [CL] key. • Please consult your authorized SHARP dealer to remedy the cause for the error condition. Description • The target machine is busy. •...
  • Page 7: Open Store Operation (Pgm2 Mode) - Master And Satellite

    2. Open store operation (PGM2 mode) — master and satellite When the open store operation is performed at the master, the IRC system is opened and the registration function becomes available at all the machines in the IRC system. The following types of communications between the master and satellites are allowed; From the master to the satellite •...
  • Page 8: Close Store Operation (Pgm2 Mode) - Master And Satellite

    3. Close store operation (PGM2 mode) — master and satellite When the close store operation is performed at the master, the inline system is closed and the registration function becomes unavailable at all the machines in the inline system. It should be noted that for the close store operation, all the satellites must be in their SIGN-OFF state.
  • Page 9: Sign-On Operation (Server Assignment) (Reg Mode/Mgr Mode)

    • In case of trouble, the sign-on state can be cleared at the master. (Please consult your authorized SHARP dealer for further details.) Enter your server code and press the [SERV#] (or [CASH#]) key.
  • Page 10: Server Sign-On Report

    5. Server sign-on report A server sign-on report can be generated at the master. This report is used to determine which terminal each server has signed on. Report generation procedure In the case of the UP-700: Turn the mode switch to the PGM2 position. Select “INLINE READING”...
  • Page 11: Sign-Off Operation (Cancellation Of Server Assignment) (Reg Mode/Mgr Mode)

    • If a server signs on at a machine while another server has already signed on, the latter is automatically signed off so long as items have not yet been entered and the automatic server sign-off system has been enabled. For more information, please consult your authorized SHARP dealer.
  • Page 12: Look-Up And Updating Of The Glu/Pblu File

    7. Look-up and updating of the GLU/PBLU file In the IRC system, the following two types of GLU/PBLU file allocation system are available: a centralized system and an individual system. (1) Centralized GLU/PBLU file system In this system, the GLU/PBLU file exists only in the master. All satellites in the IRC system can access the GLU/PBLU file in the master for registration.
  • Page 13: Plu/Upc Data Control

    PLU/UPC file. (For further information on the learning function, see the UP-600 or UP-700 Instruction Manual.) If the satellite does not have a dynamic UPC file, the data on the UPC item which has been set using the learning function is stored in the PLU/UPC main file to update the master’s file.
  • Page 14: Price Change Function

    PLU/UPC main file or dynamic UPC file. For further information on the price change function, see the UP-600 or UP-700 instruction manual. For the PLU/UPC price change data flow, see the following scenarios.
  • Page 15: T-Log Polling

    “LOCK UP,” and allowed when it has been programmed for “CONTINUE.” For specifying whether the registration is disabled or enabled when the T-LOG buffer becomes full, please refer to the UP-600 or UP-700 instruction manual. Master Satellite B...
  • Page 16: Communication With A Remote Printer (Optional)

    13. Communication with a remote printer (optional) When a remote printer is included in the inline system, order data is output to the remote printer according to its preset data regarding the remote printer assignment. The remote printer is used to print all or part of the data entered at a machine. It is also called a kitchen printer.
  • Page 17: Remote Printer Send Function

    (2) Remote printer send function This function allows partial food orders to be sent to the remote printers. Which printer to receive the order is selectable. The function is intended to allow the cooking staff to begin preparing certain items before the entire order is given.
  • Page 18: Rerouting Print Data

    14. Rerouting print data The UP-600 and UP-700 terminals may reroute specific print data to an external printer connected to any terminal on the LAN by an RS-232 cable and can be shared by multiple UP- 600/UP-700 terminals. Print data rerouting chart...
  • Page 19: Consolidated And Individual Reports

    Consolidated and Individual Reports The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on an individual machine). At the master, you can generate consolidated reports on all or specified satellites and reports on the master itself.
  • Page 20: Consolidated Reports - Master/Back-Up Master

    3. Consolidated reports — master/back-up master (1) Report generation procedure To generate respective reports, use the following procedure, referring to the list of consolidated reports on the following pages. Turn the mode switch to the required position (OPXZ, X1/Z1 or X2/Z2). Select “SYSTEM X”...
  • Page 21: List Of Consolidated Reports (System Reading/Resetting)

    (2) List of consolidated reports (SYSTEM READING/RESETTING) Report type Description DEPARTMENT Full department report DEPT. IND. GROUP Individual dept. group report DEPT. GR. TOTAL Dept. group total report M-DOWN DEPT. Department markdown report PLU/UPC PLU/UPC report by specified range PLU PICK UP PLU/UPC pick up report PLU BY DEPT...
  • Page 22 Report type Description D-UPC BY DEPT Dynamic UPC by associated dept. TRANSACTION Transaction report Cash-in-drawer report Tax report POSITIVE Positive no. check CHECK ALL SERVER Full server report IND. SERVER Individual server report HOURLY Hourly report DAILY NET Daily net report GLU report GLU BY SERVER GLU report by...
  • Page 23 Report type Description CUSTOM BY AMT Customer sales report (by the specified sales range) CHARGE Customer charge ACCOUNT account NO ACCESS UPC Non-accessed UPC report Non-accessed UPC report (Delete) NO ACCESS Non-accessed CUSTOM customer report Non-accessed customer report (Delete) CUSTOMER Customer delete DELETE report...
  • Page 24: Individual Reports - Master/Back-Up Master/Satellite

    4. Individual reports — master/back-up master/satellite (1) Report generation procedure To generate respective reports, use the following procedure, referring to the list of individual reports on the following pages. Turn the mode switch to the required position (OPXZ, X1/Z1 or X2/Z2). Select “READING”...
  • Page 25: List Of Individual Reports (Reading/Resetting)

    (2) List of individual reports (READING/RESETTING) Report type Description DEPARTMENT Full department report DEPT. IND. GROUP Individual dept. group report DEPT. GROUP Dept. group total TOTAL report M-DOWN FOR Department DEPT. markdown report TRANSACTION Transaction report Tax report POSITIVE Positive no. check CHECK KEY CAPTURE Key capture report...
  • Page 26: Server Report

    5. Server report At the master, you can generate consolidated transaction reports on all servers or individual servers by performing the reading or resetting operation. At each satellite, you can generate consolidated transaction reports on individual servers by performing the reading or resetting operation. If a specific server is signed on at a machine when resetting operation for a consolidated individual server report is executed at the machine, the data on transactions being handled by the server is also added and printed out.
  • Page 27: Irc Programming

    IRC Programming 1. Setting the machine numbers — master and satellite It is necessary to insure that each terminal has an assigned machine number to the master and satellites prior to further IRC programming. NOTE In an IRC network, each machine number should be unique. Do not use the same machine number for more than one machine.
  • Page 28: Setting The Terminal Numbers (Irc Machine Numbers) - Master And Satellite

    2. Setting the terminal numbers (IRC machine numbers) — master and satellite It is assumed that your terminal’s setting for inline operations has been performed. NOTE • Terminal numbers must be assigned to the master and each satellite in the IRC system. (For setting the master’s terminal number, see the next paragraph.) •...
  • Page 29: Creating/Updating The Master List - Master

    3. Creating/updating the master list — master (1) Creating the master list This may only be performed on the pre-designated master. Turn the mode switch to the PGM2 position. Select “INLINE SETTING” and press the [ENTER] key. The INLINE SETTING menu will open. Enter a terminal number for IP ADDRESS 4 from (0 - 254) for the master and then carry out the programming for other INLINE SETTING items and...
  • Page 30: Deleting A Machine From The Master List

    Proceed to “8. Downloading the contents of the IRC programming to satellites”, see page — Inline preset. NOTE • The terminal numbers and machine numbers of the master and satellites must be entered into the master list for IRC communications. •...
  • Page 31: Specifying Whether To Enable Or Disable The System Retry Function When A Transmission Error Occurs - Master And Satellite

    4. Specifying whether to enable or disable the system retry function when a transmission error occurs — master and satellite You can specify whether the system retry function is disabled or enabled if the communication between machines does not end successfully. NOTE •...
  • Page 32: Specifying The Terminal To Serve As A Back-Up Master - Master

    Enter the machine number of the terminal to serve as a back-up master and press the [ENTER] key. Important note: To insure which satellite should be selected and to perform additional set up requirements, please consult your authorized SHARP dealer.
  • Page 33: Choosing Whether To Search The Master Or Satellite First For The Plu/Upc Code - Satellite

    6. Choosing whether to search the master or satellite first for the PLU/UPC code — satellite At a satellite, you can choose which machine, either the master or the satellite, should be searched first for the PLU/UPC code. If you specify that the master should be searched first and enter the PLU/UPC code, the master is first searched and then the satellite is searched, and vice versa.
  • Page 34: Reading The Contents Of The Irc Programming - Master And Satellite

    7. Reading the contents of the IRC programming — master and satellite In the case of the UP-700: • You can also read the same contents of the IRC Programming on the display screen. Turn the mode switch to the PGM2 position. Select “INLINE READING”...
  • Page 35: Downloading The Contents Of The Irc Programming To Satellites - Master

    8. Downloading the contents of the IRC programming to satellites — master When you have completed or changed the IRC programming, distribute the IRC preset data from the master to all satellites in the IRC system. (1) Initial downloading For initial setup of the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite, when the existing preset data in the satellite is cleared.
  • Page 36: Maintenance Downloading

    (2) Maintenance downloading To update preset data for the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite without clearing the existing preset data or totalizers. Turn the mode switch to the PGM2 position. Select “MAINTE.
  • Page 37 List of downloading jobs (PGM2 mode) Menu Job # Item INITIAL D/L 4100 DEPT 4119 DIRECT KEY 4200 PLU/UPC 4218 PLU MENU KEY 4220 LINK PLU 4223 CONDIMENT 4225 MIX & MATCH 4228 COMBO MEAL 4229 UPC NON-PLU 4300 TRANSACTION 4409 SERV.
  • Page 38 • The PLU/UPC file (INITIAL D/L and MAINTENANCE D/L) does not include stock data. NOTE • The OPTION file includes the following data: Optional feature preset, scale preset, hourly report preset, stacked report preset, secret codes, auto key programming, and the GLU range. •...
  • Page 39: Programming For The Remote Printer

    With the following procedure, you can do programming for the remote printers connected to the LAN. For initial setup of remote printers, please contact your authorized SHARP dealer. Turn the mode switch to the PGM2 position. Select “KP SETTING” and press the [ENTER] key.
  • Page 40: Assigning The Second Kitchen Printer Number To Each Remote Printer - Master And Satellite

    (2) Assigning the second kitchen printer number to each remote printer — master and satellite With the following procedure, you can assign a second remote printer to which data should be output when the first remote printer encounters an error during transmission of that data. This assignment is made in the event a remote printer disconnection is necessary due to printer breakdown or other troubles.
  • Page 41: Specifying Whether To Enable Or Disable The Function For Data Transmission To The Remote Printer - Master And Satellite

    (4) Specifying whether to enable or disable the function for data transmission to the remote printer — master and satellite If a remote printer is disconnected from the IRC system or any other problem occurs, you can disable your machine to stop data transmission to the remote printer. This prevents the error message from appearing on the machine display each time an entry to be transmitted to that printer is made.
  • Page 42: Specifying The Format Of Chit Printing - Master And Satellite

    (6) Specifying the format of chit printing — master and satellite If so desired, each PLU/department item may be preset to output to the receipt printer in a chit format. With the following procedure, you can specify what items to be printed on chits. After programming for the KP PRESET items, press the [ENTER] key.
  • Page 43: Reading The Contents Of The Remote Printer Programming - Master And Satellite

    10. Reading the contents of the remote printer programming — master and satellite In the case of the UP-700: Turn the mode switch to the PGM2 position. Select “KP READING” and press the [ENTER] key. KP no. K.P name Data transmission: ON KP/ON CHIT/NOTHING Second KP no.
  • Page 44: Downloading The Contents Of The Remote Printer Programming To Satellites - Master

    11. Downloading the contents of the remote printer programming to satellites — master When you have completed the remote printer programming, you can distribute the preset data from the master to all satellites in the IRC system. NOTE Check if all the satellites in the IRC system have received the preset data for the remote printer. Turn the mode switch to the PGM2 position.
  • Page 45: Programming For The Manager Work Station (Mws) - Master And Satellite

    12. Programming for the Manager Work Station (MWS) — master and satellite The INLINE interface for the UP-600/UP-700 POS enables the UP-600/UP-700 to perform in- line communications to a host P.C. through the connection to a Manager Work Station (MWS).
  • Page 46: Programming Of The Time-Out Value

    Enter the time-out value (1 - 255 (sec)) and press the [ENTER] key. NOTE: This value will depend upon the application. Please consult your authorized SHARP dealer. Turn the mode switch to the PGM2 position. Select “MWS SETTING” and press the [ENTER] key. The MWS SETTING window will appear.
  • Page 47: Reading The Contents Of The Manager Work Station (Mws) Programming - Master And Satellite

    13. Reading the contents of the Manager Work Station (MWS) programming — master and satellite In the case of the UP-700: Turn the mode switch to the PGM2 position. Select “MWS READING” and press the [ENTER] key. Terminal No. (001) Time-out time (7 sec) Gateway no.
  • Page 48: System Back-Up

    System Back-Up 1. How the IRC back-up system works The IRC system incorporates a back-up system. One of the satellites can be designated to serve as a back-up master. When both the master and back-up master are in order, the system works in the following sequence: (1) Each satellite sends updated GLU/PBLU data to the master.
  • Page 49: Master Declaration - When The Master Or Back-Up Master Breaks Down

    2. Master declaration — when the master or back-up master breaks down When the master or back-up master breaks down, the master declaration procedure should be performed to inform satellites of the breakdown. (1) When the master breaks down — Master declaration at the back-up master 1) A satellite detects a breakdown of the master through the system retry function when it is sending updated GLU/PBLU data to the master.
  • Page 50 The master declaration procedure is as follows: Turn the mode switch to the PGM2 position. Select “DECLARATION” and press the [ENTER] key. Select “MASTER DECLARE” and press the [ENTER] key.
  • Page 51: When The Back-Up Master Breaks Down - Master Declaration At The Master

    (2) When the back-up master breaks down — Master declaration at the master 1) A satellite detects a breakdown of the back-up master through the system retry function when it is sending updated GLU/PBLU data to both the master and back-up master. At this point, the message “NO REPLY/BACKUP”...
  • Page 52: Recovery Declaration - When The Master Or Back-Up Master Recovers From A Breakdown

    3. Recovery declaration — when the master or back-up master recovers from a breakdown When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery. (1) When the master recovers from a breakdown — Recovery declaration at the back-up master 1) The recovery declaration operation is done at the back-up master.
  • Page 53 The recovery declaration procedure is as follows: Turn the mode switch to the PGM2 position. Select “DECLARATION” and press the [ENTER] key. Select “RECOVER DECLARE” and press the [ENTER] key.
  • Page 54: When The Back-Up Master Recovers From A Breakdown - Recovery Declaration At The Master

    (2) When the back-up master recovers from a breakdown — Recovery declaration at the master 1) The recovery declaration operation is done at the master. 2) Each satellite stops sending updated GLU/PBLU data to the master temporarily. 3) The master sends the updated GLU/PBLU data files to the back-up master. 4) The master informs all satellites of the back-up master’s recovery.
  • Page 55: Error Recovery

    NOTE • For T-LOG polling, see page 14. • The above-mentioned data clearing jobs should be performed at the advice of your authorized SHARP dealer. Clearing procedure Turn the mode switch to the PGM2 position. Select “DATA CLEAR” and press the [ENTER] key.
  • Page 56: Data Clearing Of The Capture Data - Master And Satellite

    (2) Data clearing of the capture data — master and satellite Clearing procedure After selecting “DATA CLEAR” from the PGM2 mode menu with the same procedure as steps 1 and 2 in “(1) Data clearing of the T-LOG buffer,” select “CAPTURE DATA”. (3) Data clearing of the transaction memory —...
  • Page 57: Data Clearing Of The Server Sign-On State - Master

    (6) Data clearing of the server sign-on state — master You can clear the master’s server sign-on status flags in case of trouble. This operation is effective only for the sign-on flag for servers who have remained signed on at the master. Clearing procedure After selecting “DATA CLEAR”...
  • Page 58: System Retry Function

    2. System retry function If a satellite terminates a transmission job unsuccessfully, the master either terminates the job immediately or awaits a command given through the keyboard, depending on whether the system retry function is disabled or enabled. When the system retry function is enabled, the master awaits the entry of a command and retries access depending on the command as explained below.
  • Page 59 A) RETRY command (selection from the menu or press of the 1 key) B) ABORT command (selection from the menu or press of the 2 key) C) IGNORE command (selection from the menu or press of the 3 key) (* If there is only RETRY and IGNORE on the menu, press the 2 key.) A) RETRY command: When RETRY is selected, the master attempts a RETRY to the satellite;...
  • Page 60: Basic Specifications

    Transmission system: Transmission speed: Transmission distance: Transmission cable: No. of connectable machines: BASIC SPECIFICATIONS 10 Base-T 10 Mbits/sec Segment length max. 100 m Twisted pair cable (Category 5) Master: 1 Satellites: max. 63...

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Up-700

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