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v Machine Type and Model
v Serial numbers of your computer, monitor, and other components, or your proof
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information for your system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from 9:00
a.m. to 6:00 p.m.
In all other countries, contact your IBM reseller or IBM marketing representative.
Getting help around the world
If you travel with your computer or need to move it to another country, you can
register for International Warranty Service. When you register with the International
Warranty Service Office, you will receive an International Warranty Service
Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell
and service IBM PC products.
3. Response time will vary depending on the number and complexity of incoming calls.
of purchase
3
Country
Austria
Belgium - Dutch
Belgium - French
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland - German
Switzerland - French
Switzerland - Italian
United Kingdom
U.S.A. and Puerto Rico
Österreich
Belgie
Belgique
Canada
Danmark
Suomi
France
Deutschland
Ireland
Italia
Luxembourg
Nederland
Norge
Portugal
España
Sverige
Schweiz
Suisse
Svizzera
United Kingdom
U.S.A. and Puerto Rico
Chapter 10. Getting help, service, and information
Telephone number
1-546 585 075
02-717-2504
02-717-2503
1-800-565-3344
03-525-6905
9-22-931805
01-69-32-40-03
069-6654-9003
01-815-9207
02-4827-5003
298-977-5060
020-504-0531
2-305-3203
01-791-5147
091-662-4270
08-632-0063
01-212-1810
022-310-0418
091-971-0523
01475-555555
1-800-772-2227
75
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