Acteon X-MIND prime 3D ceph Service Manual

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X-MIND prime 3D

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Service Manual

SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A

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Page 1 X-MIND prime 3D ceph version Service Manual SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 3: Table Of Contents
Service Manual - Introduction Contents 1. INTRODUCTION 1.1. Icons appearing in the manual 1.2. How to contact Technical Service 2. SAFETY INFORMATION 2.1 Warnings 2.1.1 Precautions while using laser centring devices 2.2 Protection against radiation 2.3 Information about Electromagnetic Compatibility 2.3.1 Electromagnetic emissions 2.3.2...
Page 4 Service Manual - Introduction 5.7 Reference standard 6. PRE-INSTALLATION 6.1 Electrical setting up 6.2 Packaging 6.3 Space requirements 6.4 Drilling templates 7. INSTALLATION 7.1 Mechanical installation 7.2 Fuses installation 7.3 Electrical connections 7.4 How to mount the covers 7.4.1 Wall plate cover 7.4.2 Upper cover 7.4.3...
Page 5 Service Manual - Introduction 8.3 Logs 8.4 Machine configuration and setup 9. TROUBLESHOOTING 9.1 LEDs 9.1.1 MCU board A1 LEDs 9.1.2 Generator board A2 LEDs 9.1.3 3D Power Sensor board A10 LEDs 9.1.4 CCU Ceph Control Board A11 LEDs 9.1.5 Collimator Driver Board A12 LED 9.1.6 Ceph Driver Board A13 LEDs...
Page 6 Service Manual - Introduction 11.1.1 MCU Firmware upgrade 11.1.2 CCU Firmware upgrade 11.2 Checks, settings and adjustment 11.2.1 Logs files recover 11.2.2 RAW files recovery 11.2.3 24V Power supply check 11.2.4 Network interface board drivers upgrade 11.2.5 EEPROM Memory values verification and modification 11.2.6 3D Sensor static IP address setting 11.2.7...
Page 7 Appendix A: Setup parameters table Note No part of this publication can be reproduced, transmitted, transcribed or translated without the approval of Acteon. This manual in English is the original Manual version. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 8 Service Manual - Introduction THIS PAGE IS INTENTIONALLY LEFT BLANK SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 9: Introduction
Service engineers who install and maintain the device need knowledge • of radiation protection and must read the Service Manual prior to use the X-ray equipment. They must be qualified and authorized by Acteon. Note For installation in USA, a report of assembly (Form FDA 2579) must be filled...
Page 10: Icons Appearing In The Manual
Service Manual - Introduction 1.1. Icons appearing in the manual This icon indicates a “NOTE”: please read the items marked by this icon thoroughly. This icon indicates a “WARNING”: the items marked by this icon refer to safety aspects of the patient and/or operator. SERVICE MANUAL •...
Page 11: How To Contact Technical Service
If a technical service intervention is required it is mandatory to provide Technical Service the following information: Unit Serial Number • Unit firmware&driver version: MCU, CCU, HF(XCU), ASP (Acteon System • Package), AIS Other software version used with X-MIND prime 3D •...
Page 12: Safety Information
SAFETY INFORMATION Warning Please read this chapter thoroughly. Acteon designs and manufactures its devices in compliance with safety requirements; furthermore, it supplies all information necessary for correct use, and warnings related to dangers associated with X-ray generating units. Acteon cannot be held liable for: Use of X-MIND prime 3D other than its intended use •...
Page 13: Warnings
Service Manual – Description Warnings The device must be used in compliance with the procedures described and never be used for purposes different from those herewith indicated. Before performing any maintenance operation, disconnect the unit from the power supply using the provided circuit breaker. X-MIND prime 3D is an electro-medical device and therefore it can be used only under the supervision of suitably qualified medical personnel, with the necessary knowledge on X-ray protection.
Page 14 Service Manual - Description Note When the unit is switched on, do not move the rotating arm or the tube- head or secondary collimator or the pan/ceph sensor). Warning for free standing floor mounted unit In case the unit shall be moved for service or other extraordinary operation, maximum caution shall be taken to prevent the unit from tilting and falling to the ground.
Page 15: Precautions While Using Laser Centring Devices
Service Manual – Description 2.1.1 Precautions while using laser centring devices For patient positioning, X-MIND prime 3D uses two laser diodes with optical power on the working surface < 1 mW. The directive CEI-EN 60825-1 defines the laser as "any device that produces or amplifies electromagnetic radiation in a coherent manner which includes a wave lengths from 180 nm to 1 mm by means of a stimulated emission".
Page 16: Protection Against Radiation
Service Manual - Description Protection against radiation Although the dose supplied by dental X-ray units is quite low and distributed on a fairly small surface, the operator must adopt precautions and/or suitable protection for the patient and himself, during radiography. Warning Protection against radiation is regulated according to law.
Page 17: Information About Electromagnetic Compatibility
Service Manual – Description Information about Electromagnetic Compatibility Medical electrical equipment needs special precautions regarding EMC and needs to be installed and put into service according to the EMC information provided in the accompanying documents. Portable and mobile RF communications equipment can affect medical electrical equipment.
Page 18 Service Manual - Description Warning Portable and mobile RF communications equipment should be used no closer to any part of X-MIND prime 3D, including cables. Minimum distance 30 cm. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 19: Electromagnetic Emissions
Service Manual – Description 2.3.1 Electromagnetic emissions In accordance with the IEC 60601-1-2 Ed4 standard, X-MIND prime 3D is suitable for use in the electromagnetic environment specified below. The customer or user of the system must ensure that it is used in the said environment.
Page 20: Electromagnetic Immunity
Service Manual - Description 2.3.2 Electromagnetic immunity In accordance with the IEC 60601-1-2 Ed4 standard, X-MIND prime 3D is suitable for use in the electromagnetic environment specified below. The customer or user of the system must ensure that it is used in the said environment.
Page 21: Cybersecurity Measures
Service Manual – Description Mains power quality should that typical Voltage dips, 10 ms – 0 % a 0°, commercial hospital short 45°, 90°, 135°, environment. If the user of interruptions 180°, 225°, 270°, X-MIND prime 3D requires and voltage IEC 60601-1-2 315°...
Page 22 Service Manual - Description Install an antivirus software and keep virus definitions up to date. • Activate the windows firewall on the host PC (if the system is supplied with a • PC, the Windows firewall is activated by default). It is recommended to activate a hardware firewall on the WAN router/modem •...
Page 23: Environmental Risks And Disposal
Service Manual – Description Environmental risks and disposal Some parts of the device contain materials and liquids that, at the end of the unit's lifecycle, must be disposed of at appropriate disposal centres. In particular, the device contains the following materials and/or components: Tube-head: dielectric oil, copper, iron, aluminium, glass, tungsten, lead.
Page 24: Symbols Used
Service Manual - Description Symbols used In this manual and on X-MIND prime 3D itself, apart from the symbols indicated on the keyboard, the following icons are also used: Symbols Description Device with type B applied parts Some parts of the device contain materials and liquids that, at the end of the unit's lifecycle, must be disposed of at appropriate disposal centres.
Page 25 Service Manual – Description Symbols Description Focal spot according to IEC 60336 Follow instructions for use Conformity to the Directive 93/42/EEC and its revised version 0051 and all other applicable Directives Exposure enabled status (the corresponding green LED is on) Ceph sensor properly connected X-Ray emission (the corresponding yellow LED is on) Electronic instructions for use symbol for medical devices,...
Page 26: Cleaning And Disinfection
Service Manual - Description CLEANING AND DISINFECTION In order to guarantee a good level of hygiene and cleaning, it is necessary to carry out the following procedures. Warning Disconnect the unit from the mains before performing any cleaning. Do not let water or other liquids penetrate the unit, as these could cause corrosion or short circuits.
Page 27: Description
Service Manual – Description DESCRIPTION Functions, models and versions X-MIND prime 3D, manufactured by de Götzen, is a complete panoramic X-ray system that can perform the following exams: Panoramic adult or child exams, with 3 sizes and 3 types of biting for a total of •...
Page 28 Service Manual - Description between 60kV and 86kV, in 2kV steps and anodic current from 2 mA to 12.5 mA in the R20 scale steps. 3D TMJ (FOV 85 x 93 mm) with two different FOV positions (R or L), 3 sizes for a •...
Page 29: Block Diagram
Service Manual – Description Block diagram This paragraph provides a brief description, at block diagram level, of the X-MIND prime 3D. Aim of this paragraph is to provide a brief description of the system. More details about the electronic circuits which compose the system can be obtained by analyzing the schematics provided in chapter 12.
Page 30 Service Manual - Description MCU board, CCU board and HF board are equipped with a local microcontroller that shares information using a CANbus transmission line and protocol. An additional power supply assembly (G2) is directly connected to the column driver. SERVICE MANUAL •...
Page 31: Power Supply Circuit
Service Manual – Description 4.2.1 Power supply circuit It is positioned in the top part of the unit and it is mainly composed by mains switch (S1), line filter (Z1), a 24Vdc 7.5A switching mode power supply (G1), located under the MCU board which supplies 24 Vdc to the logic boards, a 30Vdc power supply (G2) that supplies the lift motor.
Page 32: Mcu Board (A1)
Service Manual - Description 4.2.2 MCU board (A1) It is located on top of the unit. Main tasks are: General controlling of the unit, receiving the signals from the keyboard and • from the different optical sensors. Communicating to the PC via ethernet connection. •...
Page 33 Service Manual – Description Hardware key board (U.I.C.) EEprom memory Figure 2 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 34 Service Manual - Description 4.2.2.1 MCU board DIP Switches The following table shows the different modalities of DIP Switches present on the MCU board. Code (*) Function Normal mode EEPROM reset (see paragraph 9.2.2.1) Exhibition demo mode: allows rotation without X-ray emission (see paragraph 7.16.2) - Axis alignment service mode: used to...
Page 35: Generator Board (A2) And Tubehead
Service Manual – Description 4.2.3 Generator board (A2) and Tubehead The Generator board and the tubehead are located on the rotating arm. The power supply voltage is directly provided by the mains line. Generator board includes a µprocessor which communicates with the MCU board (A1) through the CANBus cable (X15-X32).
Page 36: Collimator Driver Board (A12)
Service Manual - Description Managing the passage of the 3D sensor from pano/3D position to ceph position. • Driving of the HF group (Generator board and tubehead) for the ceph exams, in • order to provide the X-ray doses set by the operator on the PC (kV and mA set point) Managing of the alarms that can be generated by anomalous conditions •...
Page 37 Service Manual – Description Give to the CCU the temperature of the Ceph Sensor, which communicates to • the MCU, which can manage the switching ON / OFF of its power supply through the CCU. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 38: Keyboard - Description And Functions
Service Manual - Description Keyboard - Description and functions Figure 4 shows a general view of X-MIND prime 3D control Interface. Figure 4 - Keyboard Label Description The up/down movement of the column is controlled by the corresponding keys. The movements are enabled during equipment setting.
Page 39 Service Manual – Description Light indicator "X-Ray Emission" status. It indicates the emission of X-rays. Label Description Light indicator of "Computer connection" status: Blue fixed, computer connection established • Blue blinking slowly, waiting for computer • connection. No X-ray emission available Blue blinking fast, the equipment is in error •...
Page 40 Service Manual - Description THIS PAGE IS INTENTIONALLY LEFT BLANK SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 41: Technical Characteristics
Service Manual – Technical characteristics TECHNICAL CHARACTERISTICS General features Type X-MIND prime 3D Manufacturer de Götzen S.r.l. 21057 Olgiate Olona (VA) - Italy Class Class I with type B applied parts according to IEC 60601-1 classification. Protection degree IPX0 standard device Line voltage 99-264 V Rated line voltage...
Page 42 Service Manual - Technical characteristics Exposure times Panoramic exam (PAN) 14 s Adult / 12.8 s Child Half panoramic exam 7.7 s Adult / 7.1 s Child Ortho Rad panoramic exam 11.5 s Adult / Child Low dose panoramic exam 11.6 s Adult / 10.4 s Child Frontal dentition 4.1 s Adult / Child...
Page 43 Service Manual – Technical characteristics Volumetric 3D exams Automatic selection for Adult and Child, sizes chosen between: entire Dentition, Mandibular Dentition, Maxillary Dentition, Small Volumes (frontal, premolar, molar), TMJ Left, TMJ Right, Sinus 3D Dentition reconstructed volume Entire volume (*) 85 mm x 93 mm (Diameter x Height) Mandibular and Maxillary volume (*) 85 mm x 50 mm (Diameter x Height)
Page 44 Service Manual - Technical characteristics Note X-MIND prime 3D is based on a standard dentition and ascending rami shape. This shape, based on statistical studies, establishes a form for the dentomaxillofacial complex, adopted as "standard". X-MIND prime 3D follows a rototranslation path which maintains the magnification factor as stated in the Technical Characteristics of each type of exam as constant along this "standard"...
Page 45 Service Manual – Technical characteristics Tube-head characteristics Model MPV 05 Manufacturer de Götzen S.r.l. 21057 Olgiate Olona (VA) - Italy Maximum tube voltage 86 kVp kVp accuracy ± 8 % Maximum anodic current 12.5 mA Anodic current accuracy ± 10 % Duty cycle 1 : 16 Reference loading conditions related...
Page 46 Service Manual - Technical characteristics Nominal maximum voltage 110 kVp Filament max current Filament max voltage 6.7 V Anode thermal capacity 30 kJ Anode thermal capacity during 300 W continuous operation Laser centering devices 2 laser beams are used for patient positioning; beams that align the sagittal and Frankfurt planes (please refer to relevant paragraphs for a detailed explanation).
Page 47 Service Manual – Technical characteristics Mechanical characteristics Focal spot to image receptor distance 52 cm (20") (panoramic and 3D) Focal spot to image receptor distance 165 cm (65") (cephalometric) Telescopic motorised column run 70 cm (27"1/2) Maximum total height 223 cm (88") Weight 123 kg (271 lbs) Environmental conditions...
Page 48: Dimensions
Service Manual - Technical characteristics Dimensions Figure 6: X-MIND prime 3D dimensions – Floor-Wall mounted versions SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 49 Service Manual – Technical characteristics Figure 7: X-MIND prime 3D dimensions – Free-standing version Warning for free standing floor mounted unit In case the unit shall be moved for service or other extraordinary operation, maximum caution shall be taken to prevent the unit from tilting and falling to the ground.
Page 50: Tube Loading Curves, Anode Heating And Cooling Curves
Service Manual - Technical characteristics Tube loading curves, anode heating and cooling curves Tube “CEI OPX 105-12” (0.5 IEC 336) Tube loading curves Anode heating and cooling curves SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 51 Service Manual – Technical characteristics Tube head cooling curve SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 52: Characteristics Of The Supplied Workstation
Service Manual - Technical characteristics Characteristics of the supplied workstation The workstation supplied with the equipment has the following characteristics: Processor Intel Core i7 (4 cores 8 threads) 3 GHz or higher. • 8 GB RAM. • Hard drive 1 TB. •...
Page 53: Software
IIa and integrate the equipment SDK according to what stated in the document PANOW3D API programmer's guide Vn (n is the document revision), contact Acteon to have the latest revision of the programmer's document. The 3D exams can be viewed with any software that can import, view and manage...
Page 54: Separate Parts Supplied With X-Mind Prime 3D
Service Manual - Technical characteristics Separate parts supplied with X-MIND prime 3D X-MIND prime 3D comes with the following removable accessories: Chin rest standard panoramic (code 6104011519 + 5407098200), supplied with removable appendix edentulous patients (code 5407098119) Reduced height chin rest for standard panoramic (code...
Page 55 Service Manual – Technical characteristics Hand plate support for carpus exam (code 6104081300) Head strips for 3D exams (code 5404012500) Bites (code 6107110300), bite protective sleeves (code Disposable and unsterilized parts. 6107110700) and TMJ positioner Replace after every use. protective sleeves (code 6107110800)
Page 56: Reference Standard
Service Manual - Technical characteristics Reference standard Medical electrical equipment for extra-oral dental radiography X-MIND prime 3D complies with: IEC 60601 1: 2005 (3 ed.) Medical electrical equipment – Part 1: General requirements for basic safety and essential performance IEC 60601 1: 2005 (3 ed.) + Am1:2012 Medical electrical equipment –...
Page 57 Service Manual – Technical characteristics IEC 60825-1:1993 (1nd ed.) Safety of laser product – Part 1: equipment classification and requirements. IEC 60825-1:2007 (2 ed.) Safety of laser product – Part 1: equipment classification and requirements. EN-ISO 14971:2012 Medical Devices – Application of Risk Management to Medical Devices. CAN/CSA-C22.2 No 60601-1:08 Canadian National deviations to IEC 60601-1.
Page 58: Pre-Installation
Service Manual – Pre-installation PRE-INSTALLATION The instructions indicated in this chapters and in the following ones enable to perform a correct installation in order to allow a regular operation of X-MIND prime The supplier can provide the assistance and the necessary technical advice for pre- installation, all masonry works and the pre-installation phase are at the customer’s charge and must be performed complying with the indications given below.
Page 59: Electrical Setting Up
Service Manual – Pre-installation Electrical setting up The main electrical characteristics of X-Mind Prime 3D are: • Single-phase grounding supply 110-240 V ~ • Frequency 50/60 Hz • Power consumption 1.8 kVA (at 115 V) 1.4 kVA (at 230 V) •...
Page 60 Service Manual – Pre-installation Other than the power supply, X-Mind Prime 3D provides the following connections. All connections are located in the base of the unit and are protected by a metallic cover. RJ45 Ethernet connection for 3D detector: dedicated line for point-to-point •...
Page 61: Packaging
Service Manual – Pre-installation Packaging The unit is delivered on one pallet containing three cardboard boxes Weight Contents Packing dimension Gross 150x100x H145 cm 143 kg 198 kg Complete unit (59.1”x39.4”x57.1”) (315 lbs) (436 lbs) 122x100x H63 cm 101 kg 130 kg Main unit (48”x39.4”x24.8”)
Page 62 In case the sensor has been activated, immediately notify the forwarder and sign the delivery note as “Provisionally accepted”. Warning Acteon will not bear any responsibility for damages caused to the equipment due to improper unpackaging procedure, and for the relevant costs.
Page 63: Space Requirements
Service Manual – Pre-installation Space requirements Figure 8 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 64: Drilling Templates
Service Manual – Installation Drilling templates Note Although it is recommended to use the package as a tool to install the X- Mind Prime 3D, here following the indication of the drill layout for the standard height in case it is necessary to prepare the room before you receive the unit.
Page 65 Service Manual – Installation Standard Wall mount SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 66 Service Manual – Installation Floor plate mount SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 67 Service Manual – Installation Wall mount with 16” adapter SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 68 Service Manual – Installation Warning It is responsibility of the installer to verify the type of wall and use the correct fixing anchor. Here following some suggestion that can help installer to find the correct method depending on wall and installation type. Standard wall installation .
Page 69 Service Manual – Installation Warning Installation using only the 4 base plate holes doesn’t provide structural stability and is STRICTLY FORBIDDEN SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 70: Installation
Service Manual – Installation INSTALLATION Note The mechanical mounting consists in fixing the unit to the wall, install the ceph arm and complete the installation with few operations. Most of the adjustments are carried out at the factory. In some installation phases it’s recommended to be in two techniciansi. SERVICE MANUAL •...
Page 71: Mechanical Installation
Service Manual – Installation Mechanical installation 1. Remove the straps and place the packaging of the Ceph arm on the floor (Warning! Don’t overturn the box to avoid damaging the contents) This should be done by two operators. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 72 Service Manual – Installation Warning Pay attention to the box containing the workstation. 2. Remove the carton box from the packaging of the Pan machine and turn the package in the direction of the arrow, leaning on the floor. Warning! The handle compartment must be downwards after tilting SERVICE MANUAL •...
Page 73 Service Manual – Installation 3. Cut the straps and remove the polystyrene rear sections 4. Slide the packaging to the wall in the position where the Unit will be installed SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 74 Service Manual – Installation 5. Push the package until the upper and lower wall bracket of the system are in contact with the wall, then mark the position of the screw holes on the wall, alternatively, use the appropriate template to mark the holes. Note: the standard fixing includes the upper and lower wall brackets, alternatively you can fix using the upper bracket and the holes in the floor base.
Page 75 Service Manual – Installation 6. If necessary, mark the holes for fixing the base to the floor. Mark the holes on the floor 7. Move back the packaging, drill the wall and, if necessary, the floor, put the dowels, reposition the packaging against the wall and secure the wall bracket and the base plate with the screws.
Page 76 Service Manual – Installation Alternative fixing (base + upper bracket) SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 77 Service Manual – Installation Note The theoretical distance of the ceph arm from the wall is 11mm. In the presence of irregular wall it’s good to prescribe the use of a C washer (code 5604103400) before attaching the ceph arm to the machine. One C washer is already glued from factory.
Page 78 Service Manual – Installation 8. Remove the screw behind the column. 9. Grab the package and lift until the coupling system has engaged the locking bars on both sides, (see Figure Figure Figure 11). NOTE : The force necessary to lift the unit is about 20kg, so that a single technician can be enough to install the unit Lifting points Coupling...
Page 79 Service Manual – Installation Locking Bar Coupling system Figure 10 Locking Bar Coupling system Figure 11 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 80 Service Manual – Installation 10. Lock the tilting movement of the machine head of the column with the appropriate screw Figure 12 11. Cut the straps that join the two polystyrene elements and remove them. WARNING : inside the polystyrene elements, you can find the accessories of the machine and the wall plate cover ) Figure 13 SERVICE MANUAL •...
Page 81 Service Manual – Installation 12. Remove the two hinges from the machine and store them in the upper fixing bracket of the column. Figure 14 Figure 15 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 82 Service Manual – Installation Store the hinges here for future use Figure 16 13. Fit the two joint locking plates using the same screws that fix the hinge. Figure 17 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 83 Service Manual – Installation Figure 18 14. Apply the two covers on the locking plates by means of the magnets Figure 19 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 84 Service Manual – Installation Figure 20 15. Remove the upper machine cover Figure 21 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 85 Service Manual – Installation 16. Remove the rotation locking bracket being careful not to hit the optical sensor near here. Rotation locking bracket Figure 22 Figure 23 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 86 Service Manual – Installation 17. Remove the carton box from the Ceph package and remove the 2D sensor from the special seat in the polystyrene packaging. Figure 24 18. Open the packaging and remove the Ceph arm using the handle and the support arm as gripping points.
Page 87 Service Manual – Installation 19. Using the handle and the support arm as gripping points, lift and rotate by 180 ° the Ceph arm approaching the rear of the machine. (Warning! don’t grab the arm from ceph clamps, secondary collimator and sensor holder) Gripping points Figure 26 SERVICE MANUAL •...
Page 88 Service Manual – Installation SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 89 Service Manual – Installation 20. Insert the Ceph arm in its seat making the movement described in the following images Figure 27 21. Put the Ceph arm in contact with the appropriate supports, then fix very well the Ceph arm to the machine with the screws and washers. Ceph arm support Ceph arm support Figure 28...
Page 90 Service Manual – Installation 22. Remove the metallic protection plate on top of the electronic boards. Figure 29 23. Pass the cables through the opening on the upper structure Figure 30 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 91 Service Manual – Installation 24. Connect the cables inside the fixed arm as follows: X53, X54, X58 to the CCU board (A11) • The ethernet cable to the Ethernet switch • The ground cable to the main grounding point • Figure 31 25.
Page 92 Service Manual – Installation 26. Remove the transport handle and the transport protection plate being careful not to hit the optical sensor near here. Figure 33 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 93: Fuses Installation
Service Manual – Installation Fuses installation X-MIND prime 3D is delivered in an open range voltage configuration which makes it compatible with both 115 Vac and 230 Vac mains electricity. In order to allow the correct operation of the unit, it is necessary to install the right fuses according to the mains electricity of the country of installation.
Page 94: Electrical Connections
Service Manual – Installation Electrical connections All external connections are located in the base of the unit. Mains Power Supply: The mains line shall be connected to the terminal block on the right side of the unit. The power supply cable is already connected inside the X-Mind Prime 3D. It is only necessary to connect it to the dedicated power supply line.
Page 95 Service Manual – Installation X-RAY buttons Connections are located on the left side of the unit. The main x-ray button shall be connected to X51-1 and X51-2. An external pushbutton can be connected so that the operator can start exposure from outside the exam room.
Page 96 Service Manual – Installation External Internal button button External signalling lights Connections are located on the right side of the unit. • READY light: The signal is active when the unit is ready to perform the exam. Normally Open dry Contact, maximum load 24V, 40W. Contacts X11-1 and X11- •...
Page 97 Service Manual – Installation • X11-1 / X11-2 contact closed when unit is ready • X11-3 / X11-4 contact closed during X-ray emission Warning lights connections, located on the right side of the unit base. Ethernet connections to the PC There are two RJ45 ethernet connections to the host PC.
Page 98 Service Manual – Installation Two Cat 6 cables (each 5m long) are supplied with the unit. In case longer cables are needed, make sure the cables are Cat 6 or better. Note The ethernet cables shall be connected DIRECTLY the corresponding ethernet ports on the host PC.
Page 99: How To Mount The Covers
Service Manual – Installation How to mount the covers Note Cover mounting is easier with the unit powered ON, mainly to move lift. 7.4.1 Wall plate cover Posterior bracket and cables cover Figure 35 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 100: Upper Cover
Service Manual – Installation 7.4.2 Upper cover Push to lock Figure 36 Figure 37 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 101: Ceph Arm Covers
Service Manual – Installation 7.4.3 Ceph arm covers Push to lock Figure 38 The posterior cover is simply attached by magnets Figure 39 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 102: Temple Supports
Service Manual – Installation 7.4.4 Temple supports Push Insert Make sure that the convex side of the temple wands are facing inside and in contact with the patient. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 103: Unit Full Installed
Service Manual – Installation Unit full installed How to position the cables The cables output are from lower side of the X-MIND prime 3D so that it’s possible to position them in a single cable channel on the wall. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 104: Pc Configuration
Service Manual – Installation PC configuration 7.7.1 Network Interface board configuration The equipment is supplied with a dedicated dual port Network Interface Card (NIC). In order to connect the X-MIND prime 3D to the PC it is necessary to configure the properties of the dedicated NIC following the procedure described below.
Page 105 Service Manual – Installation Note In any case to set the network card IP address avoid using the following values: 192.168.0.10 and 192.168.0.11 that are dedicated to the bootloader • of MCU and CCU boards 192.168.0.211 dedicated to MCU board. •...
Page 106 Service Manual – Installation To check that the connections are properly configured, with the unit ON, run a command prompt and type “ping 192.168.0.211”. Press Enter and verify that the unit reply to the ping as shown in the figure below. If the ping does not reply, swap the two network cables on the NIC ports and repeat the ping test.
Page 107 Service Manual – Installation Open the Device Manager, double click on “Network adapters” to see the list of devices. 10. Double click on the dedicated dual port NIC (Intel I350-T2 or Intel PRO/1000). Select the “Power Management” tab and unflag the box “Allow the computer to turn off the device to save power”.
Page 108: Sensor Network Interface Board Configuration
Service Manual – Installation 7.7.2 3D sensor Network Interface board configuration It is required to set the Interface Card (NIC) connected to the 3D sensor with the configuration explained in the following setting procedure: Open the “Network Settings” menu of the Ethernet board connected to the 3D sensor by right clicking on its icon and select “Property”.
Page 109 Service Manual – Installation Jumbo Packet = 9014 Bytes • Maximum Number of RSS Queues = 2 Queues • SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 110 Service Manual – Installation Packet Priority &VLAN = Packet Priority Enabled • Performance Options→Properties→Received Buffers = 2048 • SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 111 Service Manual – Installation Performance Options→Properties→Interrupt Moderation Rate = Extreme • Restart the computer. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 112: Software Installation
“Autorun.exe” at the root of the disc. In both cases, install AIS software (refer to AIS installation guide) and then the window below opens: Select “X-Mind Prime 3D ceph” and follow the wizard. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 113 Service Manual – Installation To check that the installation is correctly completed, open AIS, click on “Mouth” symbol (see arrow) and then on keyboard symbol (see circle) to open Virtual Keyboard of the unit. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 114: Detector Calibration Files Installation
In case of USB pen drive, open the partition “CALIBRATION” and double click on “Install.bat”. In case the automatic copy fails, copy all the files inside the folder “Calibration” in the directory C:\ProgramData\Acteon Imaging\Panoramic X-Mind Prime Ceph\Calibration (create the directory “Calibration” if not present).
Page 115: Verification Of The Panoramic Function
Service Manual – Installation 7.10 Verification of the PANORAMIC function Warning X-rays will be emitted during the performance of the following operations. Authorized Technicians are therefore recommended to use the greatest caution and to comply with the safety regulations and laws of their country. Switch ON the unit and when the green LED starts blinking, press >0<...
Page 116 Service Manual – Installation Mount the centering tool on the support plate and place it on the chin rest support. Centring tool (P/N 6195170200) Support plate (P\N 6195170100) Figure 40: Support plate and centering tool positioning On the main menu of the virtual interface, select “Quality Test” exam, the following image will be displayed: SERVICE MANUAL •...
Page 117 Service Manual – Installation Select “Panoramic QC” exam clicking on the left area of the virtual interface. Make an exposure at 66kV, 6.3mA (see User’s Manual – chapter 9). Select the “Ruler” icon and measure the distance between the two external spheres;...
Page 118: Verification Of 3D Function
Service Manual – Installation 7.11 Verification of 3D function From the “ACQ” toolbar, select the GUI icon to open the virtual keyboard. Insert the support plate on the chin rest, place the centering cylinder in the middle of the plate. Centering cylinder (P/N 5207900900 Support plate...
Page 119 Service Manual – Installation On the main menu of the virtual interface, select “Quality Test” exam, the following image will be displayed: Select “3D QC” exam clicking on the central area of the virtual interface. Make an exposure at 60kV, 5mA (see User’s Manual – chapter 9). At the end of the acquisition, right click on the exam icon and select “Launch 3D”.
Page 120 Service Manual – Installation Scroll the slices: the image has to provide a continuous line as shown in Figure Figure 42 In case the reconstruction is not correct (as shown in Figure 43) it will be necessary to follow the procedure described in paragraph 11.2.10. Figure 43 SERVICE MANUAL •...
Page 121: Verification Of Ceph Function
1. Switch ON the unit and when the green LED starts blinking, press >0< button to perform axis reset. 2. Rotate the ceph head support in the lateral position 3. Open "PhD_C_Test.exe" service program (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph) 4. Select the following parameters:...
Page 122 Service Manual – Installation 8. Verify that the that the dot and ring projections are centred to the primary collimator beam (if not refer to paragraph 11.2.11.4) 9. Then in Exam parameters window select: ID: Centring Ceph; Format: Height 24; Resolution High; Params1: Static Acquisition Centered; kV; 60; mA: 2; time: 300ms 10.
Page 123 Service Manual – Installation 11. If not centered adjust the offset according to paragraph.11.2.11. 12. If the x-ray beam is properly centered open AIS software and open the patient "Quality Test". If not present, create a new patient (Name: "Quality"; Family name: "Test").
Page 124 Service Manual – Installation 17. Select "Ceph" exam. 18. Prepare the machine to take a ceph exam. 19. Take an exposure at 60kV, 4mA. 20. In the acquired image using the AIS ruler verify: • In the ear centering pin: that the misalignment between the inner dot and the outer circle is not more than 1.5 mm •...
Page 125: Verification Of Exposure Parameters
Service Manual – Installation 7.13 Verification of exposure parameters The exposure parameters (kV, time and dose) can be checked using two different methods: • “invasive method” based on the measurement of the test points on HF board (require the use of multimeter and oscilloscope for time) This method is typical used during verification done by technical service engineers •...
Page 126: Verification Of Exposure Parameters With Invasive Method
Service Manual – Installation 7.13.1 Verification of Exposure parameters with invasive method The exposure parameters (kV, mA and exposure time) can be measured directly on the Generator board (A2); this method has higher accuracy than the so-called non- invasive mode. The system accuracy is guaranteed by this measuring method. Warning By removing the HF group covers, internal parts where high voltage is present become accessible.
Page 127 Switch ON the system and as soon as the green led starts blinking, press >0< for initialization. Open the PhD_C_Test software (located at C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph) and check that the unit is connected to the PC (the message "MCU is connected" is displayed in the bottom left corner of the program window).
Page 128 Service Manual – Installation From the "Exam parameters" panel select the ID as "Centring 3D". Select format as "W1 - Full 3D 86x90“. Note The "Centring 3D" choice allows you to carry out the dosimetry test without the rotation of the tube-head arm. In the "Sensor centring parameters"...
Page 129 Service Manual – Installation 10. Take a second exposure setting the following parameters: 86 kV, 12 mA, 3 s and verify that the measured values are in the acceptance limits listed in the following table. Parameter Acceptance range t (s) kV feedback (±...
Page 130: Verification Of Exposure Parameters With Non Invasive Method
Place the probe of the dosimeter on the center of the sensor area (black rectangle on the sensor plastic cover). Open the PhD_C_Test software (located at C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph) and check that the unit is connected to the PC (the message “MCU is connected”...
Page 131 Service Manual – Installation Press the X-ray button to take an exposure and verify that the measured values are in the acceptance limits listed in the Table at point 6. Take a second exposure setting the following parameters: 86 kV, 12 mA, 3 s and verify that the measured values are in the acceptance limits listed in the following table.
Page 132: Storing Of Automatic Exposure Parameters
Service Manual – Installation 7.14 Storing of automatic exposure parameters The preset exposure parameters of each specific exam can be modified according to the user’s needs. In order to modify the default exposure parameters, from the Main Menu select the symbol GEAR (configuration). The following window will be displayed: SERVICE MANUAL •...
Page 133 Service Manual – Installation Select the button “Exam parameter customization”. On the displayed window, use the buttons on the left to select the exam family and the tables to the right to customize the default parameters for each exam type, patient type and size.
Page 134: Table Of Pre-Set Anatomic Parameters
Service Manual – Installation 7.14.1 Table of pre-set anatomic parameters Default exposure values in 2D Panoramic modes Adult Patient Child Patient (14 seconds) (12.8 seconds) Small Medium Large Default exposure values in 2D Sinus mode Adult Patient Child Patient (9 seconds) (9 seconds) Small Medium...
Page 135 Service Manual – Installation Exposure values in 3D Single Jaw, 3D Maxillary and Mandibular Teeth modes Normal resolution Adult Patient Child Patient (7 seconds) (7 seconds) Small Medium Large Exposure values in 3D Single Jaw, 3D Maxillary and Mandibular Teeth modes High resolution Adult Patient Child Patient...
Page 136 Service Manual – Installation Exposure values in Ceph LL mode Adult Patient Child Patient (from 4.4 to 15.1 seconds) (from 4.4 to 15.1 seconds) Small Medium Large Exposure values in Ceph AP mode Adult Patient Child Patient (5.8 or 12.1 seconds) (5.8 or 12.1 seconds) Small 12.5...
Page 137: Data Backup
Service Manual – Installation 7.15 Data backup At the end of installation process, make sure that the following information and data are safely archived: IP address of the X-MIND prime 3D unit • Setup Parameter Table containing the factory configuration •...
Page 138: Exhibition Mode Setup
Open “PhD_C_Conf.exe” program C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph On the “Configuration” window select “Demo mode” as “Enabled”: Confirm with “OK”. Start AIS program and open the G.U.I. The user interface (G.U.I.) will work normally without the unit connected.
Page 139: Unit Movements Demo (Without Pc Connection)
Service Manual – Installation 7.16.2 Unit movements demo (without PC connection) The following procedure allows the simulation of the panoramic exam movements without connection with the PC. With this setting is possible to perform a single exam simulation or activate an automatic continuous movements program.
Page 140 Service Manual – Installation position and then repeat the steps from 3 to 5. Otherwise if you want to start the Automatic program go to next paragraph SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 141 Service Manual – Installation 7.16.2.2 Automatic continuous movements program (Exhibitions) Switch ON the unit. When the keyboard green LED blinks slowly (one pulse per second), press the >0< button and wait the end of the axis reset. Press together the column up and column down buttons on the keyboard. (Make sure that the 3D sensor is closed in 3D panoramic position).
Page 142 Service Manual – Installation 7.16.2.3 Unit and G.U.I. full demonstration (X-Ray emission permanently disabled) The following procedure allows a full simulation of the unit and G.U.I. functioning without X-Ray emission (connection the PC required). Enter service menu (see chapter 8). Select the “Exposition”...
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Page 144: Service Programs Descriptions
Service Manual – Service programs descriptions SERVICE PROGRAMS DESCRIPTIONS In order to access Service Programs, from the main menu select the symbol GEAR (configuration). The first page of the configuration window shows the SW versions present in the unit. This is useful in case it is required to know the current versions. This page doesn’t require any password.
Page 145 Service Manual – Service programs descriptions In order to enter in Configuration menu, type the password “TechAccess” in “Access to Setup menu” filed and press Enter. This page is reserved only to authorized technicians: it allows access to the different functional parameters, as following: •...
Page 146: Network Setting
Service Manual – Service programs descriptions Network setting Selecting “Network Setting” it is possible to modify the IP address used to communicate with the X-MIND prime 3D (see paragraph 11.2.8). If necessary, change the IP Address according with the one present on the PC (same IP, but last 3 digits different;...
Page 147: Exposition
Service Manual – Service programs descriptions Exposition This function allows: to disable X-ray emission permanently checking the box to disable X-rays; • to set a corrective factor – in % - on the displayed DAP dose per area value. • SERVICE MANUAL •...
Page 148: Logs
Service Manual – Service programs descriptions Logs In this page it is possible to see the exam counters and access the machine logs folder. In order to keep the unit logs, refer to paragraph 11.2.1. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 149: Machine Configuration And Setup
In addition to the Service Programs available in the Graphical User interface, other Service Programs and the machine configuration can be done by running the "PhD_C_Test" program located in the directory C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph. To access the machine configuration: Run the software "PhD_C_Test"...
Page 150 Service Manual – Service programs descriptions The following window will open; there are several different tabs for different • system settings • Note To change a parameter you must: change the parameter, press “Send parameters” and then “Save”. It is not necessary to exit the SETUP if you want to do a x-ray test exam and if you press “Close”...
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Page 155: Troubleshooting
Service Manual – Troubleshooting TROUBLESHOOTING Note If components have to be replaced or technical support is required, contact Technical Service providing the mandatory information listed paragraph 1.2 and the additional information required by the specific error description. LEDs 9.1.1 MCU board A1 LEDs The following table shows the LEDs that are present on MCU board A1, their functions and the recommended corrective actions in case of defects.
Page 156: Generator Board A2 Leds
Service Manual – Troubleshooting indicate the programming status Green OFF=X-ray OFF=X-ray X-ray button See Errors button not button pressed activation E360 and E760 (paragraphs pressed ON=X-ray 9.2.4.1 and ON=X-ray button not 9.2.7.11) button pressed pressed 9.1.2 Generator board A2 LEDs The following table shows the LEDs that are present on the Generator board, their functions and the recommended corrective actions in case of defects.
Page 157: Power Sensor Board A10 Leds
Service Manual – Troubleshooting - Bad mA / kV feedback - X-ray button release Yellow OFF during ON during X-ray emission stand-by stand-by active OFF during ON during X-ray X-ray Green Auxiliary power See Error E750 supply (paragraph 9.2.7.1) X-ray exposure See Error E755 too long (backup (paragraph 9.2.7.6)
Page 158: Collimator Driver Board A12 Led
Service Manual – Troubleshooting Green These three LEDs when blinking indicate the CCU programming status Green +24V input Check 24V on cable X62. See also Error E750 (paragraph 9.2.7.1) Green +5V) Check 24V on cable X62. If present, replace CCU board Green +3V) Check 24V on...
Page 159: Ceph Driver Board A13 Leds
Service Manual – Troubleshooting 9.1.6 Ceph Driver Board A13 LEDs The following table shows the LEDs that are present on the Ceph Driver Board (A13), their function and the recommended corrective action in case of defect. To locate the LED, refer to the layout of the A13 board (see chapter 12 – drawing 7). Working Failure Colour...
Page 160: Displayed Messages
Service Manual – Troubleshooting Displayed messages The X-MIND prime 3D operative states and any detected errors are signalled by the different activation of the three keyboard LEDs (see User Manual keyboard description) and by the displayed operational and error messages on the PC interface-G.U.I.
Page 161 Service Manual – Troubleshooting 202 / 203 Zero position optical sensor of rotation still 9.2.3.1 active after exiting from zero sensor Unexpected activation of rotation optical sensor 9.2.3.2 Timeout on rotation 9.2.3.1 Y translation motor Reference Code Error description paragraph Zero position micro Y always active 9.2.3.3 Zero position micro Y never active...
Page 162 Service Manual – Troubleshooting 600/601/ CCU malfunctioning errors 9.2.6.1 Ceph operative errors 9.2.6.1 602÷ 604 Currently not Nasion calibration error implemented Internal CCU error 9.2.6.1 CCU eeprom errors 9.2.6.7 623 / 624 Sensor movement errors 9.2.6.8 630 ÷ 635 Secondary collimator movement errors 9.2.6.9 640 ÷...
Page 163 Service Manual – Troubleshooting mA analog feedback out of range 9.2.7.13 Filament analog feedback out of range 9.2.7.13 9.2.7.13 Generator board reset due to a brown out Generator board reset due to low voltage detection 9.2.7.13 Generator board reset due to a watchdog timeout 9.2.7.13 Generator board reset due to a stack overflow...
Page 164: Errors With Code From E001 To E003
Service Manual – Troubleshooting 9.2.1 Errors with code from E001 to E003 These errors are related to the MCU board and its firmware. Power OFF the unit and, after 1 minute delay, power it ON again; if the error is displayed again, replace the MCU board and report the error and when it occurred to the technical service.
Page 165 Service Manual – Troubleshooting offsets reported in the equipment parameters table (see paragraph 14.1) following the procedures present on paragraph 8.4. If the error persists, replace MCU board complete of EEPROM (see paragraph 11.3.2). Manually restoring of the unit configuration data will be requested as explained in the above points.
Page 166: Errors With Code From E200 To E299
Service Manual – Troubleshooting 9.2.3 Errors with code from E200 to E299 These errors codes are concerning problems related to the movement axis of the unit. 9.2.3.1 E200: Zero position optical sensor of rotation always active / E201: Zero position optical sensor of rotation never active / E202 and E203: Zero position optical sensor of rotation still active after exiting from zero sensor / E205: Timeout on rotation...
Page 167 Service Manual – Troubleshooting If the arm moves but no variation of the signals is detected, replace the optical sensor B1 and if the problem is still present, the MCU board A1. Technical Service additional information required: Audio / Video with the global view of the unit movement Audio / Video of the view of the rotation motor group movement (with unit top cover removed) 9.2.3.2 E204: Unexpected activation of zero position rotation sensor...
Page 168 Service Manual – Troubleshooting 9.2.3.3 E240: Zero position sensor for Y axes always active / E241: Zero position sensor for Y axes never active / E243: Timeout of Y axes These errors are signalling a problem on the Y axis movement. The position of Y axis is controlled by the optical sensor B2, that is activated during the translation axis reset movement.
Page 169 Service Manual – Troubleshooting 9.2.3.4 E265: Chin rest zero sensor is always active / E266: Chin rest zero sensor not active when expected / E268: Chin rest timeout These errors are displayed if a problem on the chin rest axis movement (motor M6) is present.
Page 170 Service Manual – Troubleshooting Note In case of short circuit on the X49-X20 cable, the MCU board fuse F1 may be blown (the 24V power supply LED H2 OFF) and / or the motor driver (on the MCU board) may be damaged; if it is the case, replace the fuse F1 or the whole MCU board.
Page 171 In case there is a fault on the hardware key itself, it must be replaced. All the optional features must be re-enabled with proper codes. To request a new hardware key, report to Acteon the S/N of the equipment and / or the U.I.C code listed on the equipment parameters table (supplied as paper copy with the unit documentation –...
Page 172: Errors With Code From E300 To E399
Service Manual – Troubleshooting 9.2.4 Errors with code from E300 to E399 9.2.4.1 E360: RX button pressed on start-up or before exam This message is displayed if, during the power ON phase or before starting of the exam, one of the connected X-ray button, has been sensed as pressed. Verify if one of the X-ray buttons was intentionally / unintentionally pressed: switch OFF the unit and release the button.
Page 173 Service Manual – Troubleshooting 9.2.4.3 E370: Sensor ready lost during exposure This error is displayed if the “sensor ready” signal was lost during the exposure. With the unit powered OFF, proceed as follow: • Perform the troubleshooting tests listed on Errors E1401 and E1402 (see paragraphs 9.2.10.1 and 9.2.10.2).
Page 174 Service Manual – Troubleshooting 9.2.4.7 E380: CANBus invalid reply CAN Bus (CCU-MCU-HF) HW problem or some FW bug. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 175: Error With Code From E500 To E505
Service Manual – Troubleshooting 9.2.5 Error with code from E500 to E505 This range of errors are dedicated to MCU – PC ethernet communication problems due to incompatibility between ASP software and MCU firmware version and/or ethernet hardware issues). check the ethernet connection and the network card settings (see paragraph 7.7.1).
Page 176: Error With Code From E600 To E680
Service Manual – Troubleshooting 9.2.6 Error with code from E600 to E680 9.2.6.1 E600, 601, 611 These errors are related either to a CCU board malfunction or to a CAN bus problem between MCU board and CCU board. Note It may happen that at the end of CCU board firmware upgrade the error E600 is displayed in the PhD_C_Test program.
Page 177 Service Manual – Troubleshooting In this case reset the unit and repeat the ceph positioning 2. Check that the ceph sensor position is mechanically stable, if it is not call the AS 3. When the sensor is in ceph position, check that the Hall sensor B13 can reach the magnet positioned on the 3D sensor rotating shaft.
Page 178 Service Manual – Troubleshooting Ceph sensor In case one specific axis does not move, refer to the specific error related to that axis: Primary collimator->E650-E661 Secondary collimator->E640-E645 Ceph sensor->E630-635 9.2.6.6 E606 Flat Panel is open, but should be closed This error is shown when the Flat Panel sensor is not closed in 3D/pan position while 9.2.6.7 E623: timeout error during the CCU EEPROM erase operation / E624: timeout error during the CCU EEPROM write operation These errors are shown for a timeout during the CCU EEPROM erase or write...
Page 179 Service Manual – Troubleshooting 9.2.6.8 E630: Sensor holder zero position optical sensor always active / E631 and E632: Sensor holder zero position optical sensor still active after exiting from zero sensor / E633: Sensor holder zero position optical sensor never active / E634: Timeout on sensor holder movement / E635: Sensor holder motor overrun These errors are signals of a problem on the ceph sensor movement.
Page 180 Service Manual – Troubleshooting optical sensor B6, its cable and if the problem is still present, the A13 board. In addition if the movement is just in one verse check also the cable X54-X88 between CCU A11 board and A13 board and and finally replace the CCU A11 board Technical Service additional information required: try to reproduce the error recording:...
Page 181 Service Manual – Troubleshooting 9.2.6.9 E640: Secondary collimator zero position optical sensor always active / E641 and E642: Secondary collimator zero position optical sensor still active after exiting from zero sensor / E643: Secondary collimator zero position optical sensor never active / E644: Timeout on Secondary collimator movement E645: Secondary collimator motor overrun...
Page 182 Service Manual – Troubleshooting If the secondary collimator moves but no variation of the signals is detected, replace the optical sensor B5 its cable and if the problem is still present, the A13 board. In addition if the movement is just in one verse check also the cable X54-X88 between CCU A11 board and A13 board and and finally replace the CCU A11 board.
Page 183 Service Manual – Troubleshooting 9.2.6.10 E650 - E653: Primary collimator movement timeout / E654 - E657: Primary collimator zero position optical always active / E658 - E661: Primary collimator motor overrun These errors are signals of a problem on the primary collimator axes. Each axis is identified by a label on the collimator and in the following table the corrispondence between error and axis is reported: Error...
Page 184 Service Manual – Troubleshooting If the arm moves but no variation of the signals is detected, replace the optical sensor B7-B8 or B9-B10 their cables and if the problem is still present, the A12 board. In addition if the movement is just in one verse check also the cable X66-X76 between CCU A11 board and A12 board and and finally replace the CCU A11 board.
Page 185 Service Manual – Troubleshooting 9.2.6.11 E670 / E671 Can Bus Note This error can be related to the Generator board errors E750 and E761 or a Generator board power supply fault. Therefore, in these cases the CAN- Bus is not able to assure the communication between the unit boards (MCU, CCU and Generator).
Page 186: Error With Code From 750 To
Service Manual – Troubleshooting 9.2.7 Error with code from 750 to 770 Warning Those errors are related to the X-ray generator, so they can be safety related. In case of Error messages E759 and E755, the system must be immediately powered off, because an unexpected emission (E759) can be present or the emission has not been terminated into the expected time.
Page 187 Service Manual – Troubleshooting 9.2.7.1 E750: Generator board initialization error This message is signalling that the MCU board is not able to initialize the Generator board (A2). This error can be generated by and hardware failure on the CAN-Bus or on the Generator board main power supply connection.
Page 188 Service Manual – Troubleshooting 9.2.7.2 E751: kV over voltage This message is displayed when a value higher than expected has been detected on the Generator board (A2). With the unit switched OFF (at least for 4 minutes), perform the following tests: Check that connector X57 is well connected: connect it and verify if the error is still present.
Page 189 Service Manual – Troubleshooting 9.2.7.3 E752: Filament overload This message is displayed when a filament overload is detected by the Generator board during preheating time or X-ray exposure. If the error is displayed, contact Technical Service. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 190 Service Manual – Troubleshooting 9.2.7.4 E753: Overload on Anodic current This message is displayed when an abnormal value of the anodic current has been detected. With the unit switched OFF (at least for 4 minutes), perform the following tests: Check that connectors X56 and X57 are well connected: connect it and verify if the error is still present.
Page 191 Service Manual – Troubleshooting 9.2.7.5 E754: Broken filament This message is displayed when there is a fault on the power circuit of the filament, not only the filament itself. With the unit switched OFF (at least for 4 minutes), perform the following tests: Verify the continuity (max Ohmic value ≤...
Page 192 Service Manual – Troubleshooting If the error is displayed, contact Technical Service. 9.2.7.8 E757: Brown out alarm / E766: Generator board reset due to a brown-out / E767: Generator board reset due to a low voltage detection / E768: Generator board reset due to a watchdog timeout / E769: Generator board reset due to a stack overflow These messages are displayed when the Generator board microcontroller is reset due to the displayed issue.
Page 193 Service Manual – Troubleshooting If one of the above tests (a., b. or c.) fails, replace the tubehead (see paragraph 11.3.9). If the error is still present, replace both the tubehead and Generator board. Technical Service additional information required: try to reproduce the error keeping the following logs: Software logs MCU SD card log (see paragraph 11.2.1).
Page 194 Service Manual – Troubleshooting Press the X-ray button and verify that the LED H2 on the Generator board (A2) light-up according to the LED H11 on the MCU board and to the X-ray button activation. IF the test is NOT OK, verify the integrity of the cable X15-X32 (Pin 2 = X-ray button signal) between MCU and Generator board: replace the cable if not OK and if the error is still present, replace the MCU board.
Page 195: Errors With Code E850 And E852
Service Manual – Troubleshooting 9.2.8 Errors with code E850 and E852 These errors indicate a keyboard fault. 9.2.8.1 E850: One or more buttons pressed during power ON During the power ON phase, one or more keyboard buttons have been sensed as pressed by the MCU board (A1).
Page 196 Service Manual – Troubleshooting 9.2.8.2 E852: One key pressed during the movement During the system movements, the keyboard is inactive, but at the pressure of >0< button all movements are stopped and this message is displayed. This function allows the user to stop the system movements in case an unexpected system behavior or a collision during the system positioning.
Page 197: Error With Code From E1201 To E1205
Service Manual – Troubleshooting 9.2.9 Error with code from E1201 to E1205 These errors are related to the system PC software application issues or the communication with unit’s boards. 9.2.9.1 E1201: Failed to write data in EEPROM from Setup menu / E1203: Error detected in software allocation These messages are displayed when a software error has been detected.
Page 198 Service Manual – Troubleshooting This message is displayed if the unit drivers on PC detects less frame than expected during the exam acquisitions. If the problem happens during a panoramic or a 3D exam it may be related to a communication malfunctioning of the 3D sensor Ethernet connections (cables and PC network interface) or of the 3D sensor.
Page 199 Service Manual – Troubleshooting If the problem, in this configuration, disappears: there may be a faulty Ethernet cable or junction connected between the PC and the 3D sensor If the problem is still present, try to connect the sensor to another network interface Ethernet port (e.g.
Page 200 Service Manual – Troubleshooting the tubehead connector X56 is well inserted and then perform the tests of the Error E761 (see paragraphs 9.2.7.1 and 9.2.7.9). 8. If the problem is on the ceph sensor check the ethernet cable from the ceph arm to the ethernet switch and the ethernet cable to the PC.
Page 201 Service Manual – Troubleshooting 9.2.10.2 E1402: sensor configuration failure If this error is displayed during a panoramic or 3D exam it is related to a communication error between the flat panel and the PC software or a 3D Power Sensor board A10 problem. If it is displayed during a ceph exam it is related to a communication problem between the ceph sensor and the PC or to a problem of the boards A11, A13 and Perform the exam in which the error was displayed in a test mode (without X-ray)
Page 202 Service Manual – Troubleshooting IF the fuse is NOT blown, verify with a multimeter the 24V between ▪ X37-pin1 and X37-pin2 (A10 board side). IF X37 24V is OK, verify the 3D sensor ON signal, driven by CCU: 5V between the X38-pin 1 and X38-pin 7(GND). IF 5V is OK, verify cable X42-J99 (between the A10 board and the 3D sensor): if faulty fix or replace it.
Page 203 Service Manual – Troubleshooting 9.2.10.3 E1403: Software watchdog This message is displayed if the software did not periodically reset the Ethernet watchdog timer. It may be related to a wrong machine configuration (e.g. the ceph option has been disabled). Refer to paragraph 8.4 to check machine configuration. Refer to Error E1402 (see paragraph 9.2.10.2).
Page 204 Service Manual – Troubleshooting 9.2.10.4 E1404: sensor does not detect X-rays during exam This message indicates that the sensor has not received X-rays during the last exposure. The problem may be related to the generation of X-rays (generator board or tubehead problem), to a bad positioning of the collimator or a radiopaque object may be in the X-ray field.
Page 205 Service Manual – Troubleshooting Centering emission collimator position Panoramic exam Note that the P2 and P4 blades are collimator position positioned close their light barriers IF the collimator movements are NOT OK, refer to errors E650-E661 (see paragraph 9.2.6.10) If the error is still present, verify the X-ray beam alignment (see paragraph 11.2.9).
Page 206: User Interface (G.u.i.) Messages
Refer to Error E370 (paragraph 9.2.4.3), Error E1402 (paragraph 9.2.10.2) and Error E1401 (paragraph 9.2.10.1). 9.3.3 “Software error” Verify if a raw file of a previous acquisition is still in C:\ProgramData\Acteon Imaging\Panoramic X-Mind Prime Ceph\Acquisition, remove it and verify if the problem is solved.
Page 207: System Anomalies
Figure 47 Verify the presence of the correct calibration files (8 files named as the SN of the sensor mounted on the unit) in the calibration folder C:\ProgramData\Acteon Imaging\Panoramic X-Mind Prime Ceph\Calibration and that all the calibration options in the image processing menu of the in PhD_C_Test.exe are checked (see paragraph 10.2).
Page 208: Bad Reconstruction
Service Manual – Troubleshooting 9.4.2 3D Bad reconstruction Figure 48 Send the RAW files (see paragraph 11.2.1.5) of these acquisitions to Acteon Technical Service. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 209: Panoramic Acquisition With Less Frames
Service Manual – Troubleshooting 9.4.3 Panoramic acquisition with less frames Figure 49 The panoramic acquisition above (X) may be indicate an acquisition with less frame than expected. In this case verify the 3D Sensor Ethernet connections (cables, junctions, PC network board). Refer to Error E1401 point 1 (see paragraph 9.2.10.1).
Page 210: Unit/Mcu Connection Problems
Service Manual – Troubleshooting 9.4.5 Unit/MCU connection problems Verify if MCU DIP switches are set in normal mode (see paragraph 4.2.2.1). Check the unit power supply (see paragraphs 6.1 and 11.2.3). Verify the unit Ethernet connection status (Control Panel→Network and Internet→Network Connections): IF the Ethernet connection is steady ACTIVE: Verify the correct network interface board configuration (see paragraph...
Page 211: The Column Does Not Moves
Service Manual – Troubleshooting 9.4.6 The column does not moves Verify that the safety red switch is released in the top side of the unit. If the problem persists, power off the machine and wait for about 20-30 seconds, then power on again the machine. Verify the main power supply and columns driver board connection (see paragraph 6.1 and 7.2).
Page 212: Periodic Maintenance
Service Manual – Periodic maintenance 10. PERIODIC MAINTENANCE Note Maintenance and inspection procedure must be performed without patient positioned in the equipment. As with all electrical appliances, this unit must be used correctly and maintenance and inspections must be made at regular intervals. Such precautions shall guarantee the safe and efficient function of the appliance.
Page 213 Service Manual – Periodic maintenance The appliance’s performance is checked and, where necessary corrected, during the maintenance activities performed by the Technical Service Department, in accordance with the indications provided in the following chapters. The periodic maintenance performed by the Technical Service Department comprises the performance of the following additional inspection activities: Frequency Type of check...
Page 214: Service Tools
Service Manual – Periodic maintenance 10.1 Service tools In order to perform a correct system calibration, is necessary the use of the following tools: Code Description Function 6107900100 Laser centering tool Laser alignment check 6195170100 Support plate Support for panoramic and 3D centering tools 6195170200 Centering tool...
Page 215: Sensor Calibration
In order to perform calibration, place a copper filter of 1.5mm in front of the tubehead in such a way as to cover the entire X-ray beam. Open the “PhD_C_Test.exe” service program (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph). Open the “Calibration” panel from the menu and select “Login”.
Page 216 Service Manual – Periodic maintenance Select “Pano” in the “Area” panel. Press the button “Calibrate”. Each time the calibration window displays the message “Waiting for an acquisition” press the X-ray button until the end of the exposure. Note If during calibration, the message “Sensor not ready” or “Time out” is displayed by the “Flat Panel calibration”...
Page 217 10. When the Panoramic area calibration is completed, the message "Calibration finished. Remove the 1.5 mm Cu filter " is displayed. This calibration will generate following files folder C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration: [Sensor S/No]_2D_1x1.fmp [Sensor S/No]_2D_1x1.msk [Sensor S/No]_2D_1x1.Coll [Sensor S/No].ini (if not present)
Page 218 14. When the 2x2 resolution area calibration is completed, the message "Calibration finished. Remove the 1.5 mm Cu filter" is displayed. This calibration will generate following files folder C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration: [Sensor S/No]_3D_2x2.fmp [Sensor S/No]_3D_2x2.msk SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 219 X-ray button until the end of the exposure. 18. When the 3D 1x1 resolution area calibration is completed, the message “Calibration finished” is displayed. This calibration will generate the following files in the folder C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration: [Sensor S/No]_3D_1x1.fmp [Sensor S/No]_3D_1x1.msk...
Page 220 24. When the ceph 1x1 resolution area calibration is completed, the message "Calibration finished. Remove the 1.5 mm Cu filter " is displayed. This calibration will generate the following files in the folder C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration: [Sensor S/No]_Ceph_1x1.fmp [Sensor S/No]_Ceph_1x1.msk...
Page 221 28. When the ceph 2x2 resolution area calibration is completed, the message "Calibration finished. Remove the 1.5 mm Cu filter " is displayed. This calibration will generate the following files in the folder C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration: [Sensor S/No]_Ceph_2x2.fmp [Sensor S/No]_Ceph_2x2.msk...
Page 222 Service Manual – Periodic maintenance 34. Open the "PhD_C_Test.exe" service program and make an exposure at 60kV 2.2mA without objects in the X-ray field. 35. Verify that there are no defect lines or inhomogeneous bands on the panoramic image: 36. Select a ceph30x24LL, High resolution, position the ceph head holder in latero lateral position, place the nasion in field and take an exposure at 60kV3.2mA without objects in the X-ray field.
Page 223 Service Manual – Periodic maintenance 3D Full Dentition Maxillary single jaw 85x50 volume Mandibular single jaw 85x50 volume 42. Open the volumes in AIS 3D and scroll all the reconstructed slices along the volume height verifying that there are no artefacts (e.g. rings artefacts): Example of an artifact (indicated by the pink arrow) on an acquisition with the Centering cylinder P/N 5207900900 in the X-ray field...
Page 224 C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph\Calibration Verify that all the calibration options are checked in image processing menu (see point 30 above) If the acquisitions are still not OK, redo the calibration. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 225: Password Generation
Service Manual – Periodic maintenance 10.2.1 Password generation Date Value Month Value Year Value January 2003 February 2004 March 2005 April 2006 2007 June 2008 July 2009 August 2010 September 2011 October 2012 November 2013 December 2014 2015 2016 2017 2018 2019 2020...
Page 226 Service Manual – Periodic maintenance if month is April you have to digit “d” if year is 2016 you have to digit “p” Password for this date will be “16dp” but will be displayed “****”. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 227 Service Manual – Periodic maintenance THIS PAGE IS INTENTIONALLY LEFT BLANK SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 228: Corrective Maintenance
MCUet-YYYY-MM-DD-vM.mm.bbb.hex). Power ON the machine. Open "PhD_C_Test.exe" service program (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph). Click on SETUP button and in the Login windows that will open insert the password PhdAccess and click OK From the menu Settings select Firmware update>Automatic mode>MCU.
Page 229 Service Manual – Corrective maintenance In the Login window that will open insert the password EthUpload and click Browse the working folder where the firmware to upload has been copied, select it and click Open. The firmware upload will start and the progress will be indicated by the message window.
Page 230 Service Manual – Corrective maintenance When the upload process has been completed, the following window is displayed. Click on OK button. Switch OFF the unit. 10. Click on OK button of the information window. 11. Switch ON the unit and check on the first page of the GUI service program (chapter 8) the current MCU firmware version.
Page 231 Service Manual – Corrective maintenance Wait the end of the uploading process Switch off the unit, switch On the unit and click OK to the following window (skip step 2 and 3) SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 232: Ccu Firmware Upgrade
Copy in a working directory of the PC the CCU firmware to upload (the file name is in the form CCU-YYYY-MM-DD-vM.mm.bbb.hex). Power ON the machine. Open "PhD_C_Test.exe" service program (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph). Click on SETUP button and in the Login windows that will open insert the password PhdAccess and click OK From the menu Settings select Firmware update>Automatic mode>CCU.
Page 233 Service Manual – Corrective maintenance Browse the working folder where the firmware to upload has been copied, select it and click Open. The firmware upload will start and the progress will be indicated by the message window. The upgrade progress might take up to two minutes. SERVICE MANUAL •...
Page 234 Service Manual – Corrective maintenance 8. When the upload process has been completed, the following window is displayed. Click on OK button. 9. Switch OFF the unit. 10. Click on OK button of the information window. 11. Switch ON the unit and check on the first page of the GUI service program (chapter 8) the current CCU firmware version.
Page 235 Service Manual – Corrective maintenance Wait the end of the uploading process Switch off the unit, switch On the unit and click OK to the following window (skip step 2 and 3) SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 236: Checks, Settings And Adjustment
Technical Service as required by the different error descriptions. The following table lists all the logs file names and their path location, while the paragraph below explains the procedures for activating and collecting them. File name Path location LogsServer_yyyy.mm.dd.l C:\ProgramData\Acteon Imaging\LogServer\Logs eeprom.dump [SDCARD]:\mcu\Logs mcu.log CCU.log [SDCARD]:\ccu\Logs dcam_yyyy.mm.dd-...
Page 237 11.2.1.1 Software package (ASP) logs These logs record the events that occurs during the ASP (installed on the PC) execution. These logs are always active by default after any X-MIND prime 3D ASP installation. Acteon logs file stored folder path:...
Page 238 Service Manual – Corrective maintenance 11.2.1.2 MCU logs Note The SD card MUST has the following characteristics: Capacity ≤ 32Gb Formatted as FAT32. This log record the events that occurs during the MCU firmware execution, even if the unit is not connected to the computer. Insert an SD card in the MCU SD card reader.
Page 239 Service Manual – Corrective maintenance 11.2.1.3 CCU logs Note The SD card MUST has the following characteristics: Capacity ≤ 32Gb Formatted as FAT32. This log record the events that occurs during the CCU firmware execution, even if the unit is not connected to the computer. Insert an SD card in the MCU SD card reader.
Page 240 3D sensor is configured properly (see paragraph 7.7.2). In the folder path C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime Ceph open the “PhD_C.ini” file with a text editor (e.g. Notepad). Activate the 3D sensor logs by setting the following variables to “1” (instead of “0”):...
Page 241 Service Manual – Corrective maintenance 11.2.1.5 Ceph Sensor logs These logs record the events that occur in the communication between the ceph sensor and ASP software. Note Before recording the log, check that the network interface board connected to the ceph sensor the one labelled as “Network” is configured properly (see paragraph 7.7.1).
Page 242: Raw Files Recovery
In case of image quality or sensor problems, it is required to send these raw folders to Technical Service. The raw folders of the last ten acquired exams (2D, 3D and static) are stored in C:\ProgramData\Acteon Imaging\Panoramic X-MIND Prime\AcquisitionSave folder. The sub-folders are organized in folders named with time and date of the ten acquisitions.
Page 243: Power Supply Check
Service Manual – Corrective maintenance 11.2.3 24V Power supply check Warning The switching power supply can have dangerous voltage. Wait for at least 5 minutes before carrying out any action. Before performing the following procedure, verify the main fuse integrity (see paragraph 11.3.1.1) and the main power supply line (see paragraph 4.2.1 and chapter 12 –...
Page 244 Service Manual – Corrective maintenance (*) Note Before replacing, a burned fuse or any other parts verify that there are no short-circuit on motors (M3, M4, M5, M6) and theirs cables as described in the troubleshooting of the Errors E200 ÷ E205 (paragraph 9.2.3.1), E240 ÷ E243 (paragraph 9.2.3.3) and E265 ÷...
Page 245: Network Interface Board Drivers Upgrade
Service Manual – Corrective maintenance 11.2.4 Network interface board drivers upgrade In case of problems with 3D/ceph sensor Ethernet connections (Errors E1400÷1404, E371 and E370) or with the X-MIND prime 3D connection, a verification of the network board driver update is suggested: Connect the PC to Internet.
Page 246 Service Manual – Corrective maintenance If the installed drivers are already updated the following window will be displayed: SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 247 Service Manual – Corrective maintenance Otherwise, if the search found a driver to be updated, the following windows will be displayed: SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 248 Service Manual – Corrective maintenance The update process is finished when the following message is displayed: Repeat the above procedure on all the PC network interface boards. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 249: Eeprom Memory Values Verification And Modification
Switch ON the unit and when the green keyboard LED blinks slow press the >0< button. Open the “PhD_C_test.exe” (folder path: C:\Program Files (x86)\Acteon Imaging\Panoramic X-MIND Prime Ceph), wait the unit connection and enter in SETUP mode. Click on the menu Settings→Setup→Generic: In the “Setup”...
Page 250 Service Manual – Corrective maintenance The EEPROM stored values will be displayed in the “Value” field. If the value number is not correct, manually write the correct DECIMAL number in the white “Value” field and then press the button “Write”: Note If in the “Value”...
Page 251: Sensor Static Ip Address Setting
Switch ON the unit and when the green keyboard LED blinks slow press the >0< button. Open the “PhD_C_test.exe” (folder path: C:\Program Files (x86)\Acteon Imaging\Panoramic X-MIND Prime Ceph) and wait the unit connection. Click on the SET-UP button and in the windows that will open type the password PhdAccess.
Page 252 Service Manual – Corrective maintenance Set the network board connected to the 3D sensor with a valid static IP address: E.g.: in the case reported in the image above, the last number must be different from 11 Switch the unit OFF and then power it ON again. 10.
Page 253: Ceph Sensor Ip Address Modification
Service Manual – Corrective maintenance 11.2.7 Ceph sensor IP address modification Check that the network card connected to the Ceph sensor - i.e. the one connected to the machine port labelled with “Ethernet” - is configured with a static IP in the family of the current sensor IP. The factory default is: IP address:192.168.0.16, Subnet Mask: 255.255.255.0 (refer to paragraph 7.7.1).
Page 254 Service Manual – Corrective maintenance 10. Wait the end of the process. Note If the sensor IP family has been changed to connect again to the machine also MCU IP address (refer to paragraph 8.1) and PC network ethernet card are to be changed.
Page 255: Mcu Ip Address Modification And Factory Reset
Service Manual – Corrective maintenance 11.2.8 MCU IP address modification and factory reset 11.2.8.1 MCU IP address modification Enter service menu (see chapter 8). Select the "Network Settings" page (see paragraph 8.1). Change the IP address; click on Save IP address. Change the Network interface board IP with a valid one (see paragraph 7.7.1).
Page 256 Service Manual – Corrective maintenance 11.2.8.2 MCU IP address factory reset Follow the procedure below to restore the factory MCU IP address 192.168.0.211. Switch ON the unit. Press column UP and column DOWN keyboard buttons switch ON the unit and keep pressed column UP and column DOWN keys until the keyboard green LED blinks.
Page 257: Primary Collimator Alignment
Primary collimator beam alignment check In order to make an exposition without rotating the arm it is necessary to use the software "PhD_C_Test" you can find in the directory C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph. This function is useful to verify and adjust the x-ray beam alignment on the digital sensor and also to measure exposure parameters (see paragraph.7.13).
Page 258 Service Manual – Corrective maintenance 2. Set the exposure parameters from the "Exam parameter" window. 3. Once the green led on the keyboard gets solid, press the X-ray button to make an exposition. The acquired image will be displayed. 4. If needed, the images can be saved by clicking the button "Save" .
Page 259 Service Manual – Corrective maintenance Collimator Width Height physical measurement 3D collimator checks • 6. In the “Exam parameters” window set the “Centring 3D” ID 7. Set the crop option and 60kV 2mA 300ms: 8. Acquire one image for each of the following 3D window formats: W01 –...
Page 260 Service Manual – Corrective maintenance 9. In each of the above acquisitions verify that the red edge borders are fully well irradiated Ceph collimator checks • 10. In the “Exam parameters” window set the “Centring ceph” ID and the following options: Format: Height 24 •...
Page 261 Service Manual – Corrective maintenance SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 262 Service Manual – Corrective maintenance 11.2.9.2 Primary collimator beam alignment adjustment Warning In case of tubehead replacement or digital sensor replacement the x-ray beam should be aligned using mechanical regulations: do not perform the following instructions. Perform the following operations only in case of collimator replacement, collimator light barrier or motors replacement or if the above verification checks failed If the collimator position has to be adjusted, enter the SET-UP mode, open “Unit...
Page 263 Service Manual – Corrective maintenance If the tilt of the irradiated area is ok, but the position is not: modify the offsets following the conventions reported below and then press on send parameter, save Once an offset value has been changed, before acquiring a new static image, press the >o<...
Page 264 Service Manual – Corrective maintenance The vertical width (VW) offset allows to increase/ decrease the collimator • height by moving only the P3 collimation blade OFFSET EFFECT ON ACQUIRED IMAGE INCREASE the window height by moving the P3 VW [+] blade on towards the bottom edge of the sensor acquired area without moving the P2 blade DECREASE the window width by moving the P3...
Page 265 Service Manual – Corrective maintenance Vertical Offset (VO) convention Vertical Width (VW) convention Repeat the tests prescribed by paragraph 11.2.9.1 “Panoramic collimator checks“ Once the panoramic collimator has been correctly adjusted, in the tab “Collimator offsets” of the “Unit setting configuration” window assign to the “W4 - 3D windows”...
Page 266 Service Manual – Corrective maintenance 10. Repeat the tests prescribed by paragraph 11.2.9.1 in „ceph collimator checks“ part 11. If the tests failed again refer to the ceph alignment paragraph 11.2.11 Note After any changes to the offset values, update the paper copy of the equipment parameters table in Appendix A with the new values.
Page 267: Reconstruction Adjustment
In order to adjust the 3D reconstruction and remove possible artefacts, it is necessary to use the software "Phd_C_Test" you can find in the directory C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph. Once you start the software, select on the menu "Image processing" the modality "3D offset computing".
Page 268 Service Manual – Corrective maintenance Insert support plate (P/N 6195170100) on the chin rest, and place the centering cylinder (P/N 5207900900) in the middle of the plate. Centering cylinder (P/N 5207900900 Support plate (P\N 6195170100) Figure 50: Support plate and centering cylinder positioning In "PhD_C_Test"...
Page 269 Service Manual – Corrective maintenance Press the X-ray button to perform the acquisition. Open the files located in C:\ProgramData\Acteon Imaging\Panoramic X-Mind Prime Ceph\Centring with an image viewer: the name of these files contains two values: OFFSET_HORIZONTAL_Z and OFFSET_HORIZONTAL_UM. Among the files named OFFSET_HORIZONTAL_Z=000 look for the file in which...
Page 270 Service Manual – Corrective maintenance 11. In the panel "First slice" insert the values Slice number z = 0 and Horizontal offset (µm) = HORIZONTAL_OFFSET_UM previously chosen for slice number 0. In the panel "Second slice" insert the values Slice number z = 300 and Horizontal offset (µm) = HORIZONTAL_OFFSET_UM previously chosen for slice number 300.
Page 271: Ceph Axis Alignment
Service Manual – Corrective maintenance 11.2.11 Ceph Axis alignment Warning All the following sub-paragraphs of this chapter are organized in checks and adjustments procedures. Before making any adjustment (mechanical regulation or offsets modification), it’s mandatory to ensure that the checks required by the previous sub-paragraphs are within the prescribed tolerances.
Page 272 Service Manual – Corrective maintenance 7. Open the image in SyMage software application (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph\SyMage) 8. In the menu bar select the “Rectangle Selection” tool 9. Verify that the that the misalignment between the centres of the inner dot and the outer circle is not more than 15 pixel (0.099mm/pixel) both in vertical...
Page 273 Service Manual – Corrective maintenance 1. Remove the ceph upper cover (refer to paragraph 7.4.3) 2. Lose the fixing screws F and act on regulation screw R according the table below 3. Tighten the fixing screws F and acquire again a check image 4.
Page 274 Service Manual – Corrective maintenance 4. Iterate the procedure until the required tolerances of |W1-W2| are reached. ACT of regulation screws Effect on measure of W1-W2 INCREASE segment W1 on the acquired image, R [clockwise] move RING on the LEFT of the acquired image DECREASE segment W1 on the acquired image,...
Page 275 Service Manual – Corrective maintenance 11.2.11.2 Y ceph offset Checks 1. Verify if the numerical value of the “Y ceph offset” stored in the unit EEPROM memory (see paragraph 8.4) is the same one reported by the equipment parameters table (supplied as paper copy with the unit documentation – see paragraph 14.1).
Page 276 Service Manual – Corrective maintenance Adjustments Warning The Y ceph offsets regulations will affect the position of the projection of the primary collimator on the ceph image plane. Therefore after the Y axis adjustment it’s recommended to perform all the ceph checks requested by the following paragraphs (in the exact numeric sequence).
Page 277 5. Prepare the unit to take the ceph exam and then press the X-Ray button until the end of the exposure 6. Save the image as “Primary custom.bmp” 7. Open the image in SyMage software application (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph\SyMage) 8. In menu select “Rectangle Selection”...
Page 278 Service Manual – Corrective maintenance 9. Verify that the that the upper (B1) and lower (B2) not exposed borders are (measured in High resolution 0.099mm/pixel): B1>210pixels B1>210pixels 10. Select the following parameters: - Format: Height 24 - Resolution: High - Param1: View of Primary collimator field - 70kV 8mA 11.
Page 279 Service Manual – Corrective maintenance Adjustments If the B1 and B2 measures are not in the prescribed tolerances and/or the upper and lower borders are of the Primary-fully.bmp image are not fully irradiated: 1. Enter the SET-UP mode, open “Unit setting configuration” window and select Collimator offsets”...
Page 280 Service Manual – Corrective maintenance Pixel-Offset Conversion • 1 offset ≃ 6 pixel (0.099mm) if ID= “Centering ceph” (Resolution= High). Note After any changes to the offsets values, update the paper copy of the equipment parameters table (supplied as paper copy with the unit documentation) with the new offset values (see Appendix A paragraph 14.1).
Page 281 Service Manual – Corrective maintenance 7. Verify that the that the dot and ring projections are centred to the primary collimator beam Adjustments If the ring-dot are not centred to the primary X-ray beam perform the following procedures: 1. Verify if the numerical values of the “W6-Ceph window” collimator offsets “HO, HV,VO,VW”...
Page 282 6. Save the image as “Secondary.bmp” 7. Open the image in SyMage software application (C:\Program Files (x86)\Acteon Imaging\Panoramic X-Mind Prime Ceph\SyMage) 8. In the menu bar select the “Rectangle Selection” tool SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 283 Service Manual – Corrective maintenance 9. Verify that the that the dot of the ceph support is positioned in the center of the exposed area and the difference between D1 and D2 is in the following tolerance |D1-D2| ≤ 4 pixels Adjustments If an adjustment is required modify the “Coll II”...
Page 284 Service Manual – Corrective maintenance 11.2.11.6 Sensor ceph offset Checks 1. Rotate the ceph head support in lateral position 2. Open "PhD_C_Test.exe" service program 3. Select the following parameters: - Format: Height 24 - Resolution: High - Param1: Static acquisition centred - 70kV 8mA - 300ms 4.
Page 285 Service Manual – Corrective maintenance 6. Take an X-ray emission and verify that: There aren’t not exposed borders on the sides of the acquired area (on the right and left) The dot of the ceph patient support is centred to the sensor area Adjustments If an adjustment is required modify the “Sens Ceph”...
Page 286 Service Manual – Corrective maintenance 11.2.11.7 Secondary collimator – Ceph Sensor tilting check and adjustment A not perfect parallelism between the secondary collimator and the sensor acquisition area may cause slight lines along the whole or partial height of the image similar to those reported in the paragraph 11.2.12 checks 1.
Page 287 Service Manual – Corrective maintenance 8. Import (drag and drop) the CephHigh.bmp image in the ImageJ bar. 9. With the mouse cursor point the top irradiated area of the secondary collimator projection 10. Zoom-in on the left edge by pressing “+” on the keyboard SERVICE MANUAL •...
Page 288 Service Manual – Corrective maintenance 11. Click on Image→Adjust and open the Brightness/Contrast… tool 12. Adjust the “Minimum” level with the cursors, in order to enhance the contrast of the edge and obtain and image where the edge between the irradiated and the collimated areas are clearly defined 13.
Page 289 Service Manual – Corrective maintenance 14. With the cursor point the edge of the secondary collimator Note. Release the cursor on the straight part of the secondary collimator shadow and not close the circular edge. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 290 Service Manual – Corrective maintenance 15. While the cursor is in this exact position, click with the mouse and keeping the left mouse button pressed press the keyboard button “-” in order to zoom-out the image 16. Keeping the left mouse button pressed, place the cursor close to the bottom right edge of the secondary collimator shadow and release the mouse button Note.
Page 291 Service Manual – Corrective maintenance 18. Place the cursor on the white box under the yellows straight line 19. When the hand symbol appears , press the left mouse button and keeping it pressed place the cursor on the exact position of the bottom edge of the secondary collimator shadow.
Page 292 Service Manual – Corrective maintenance 20. Verify the tilting angle of the secondary collimator by pressing Ctrl+M on the keyboard. The angle will be displayed in the ImageJ “Result” window under the column named “Angle” 21. Verify that the secondary collimator- ceph sensor relative Angle (measured above) is within the following tolerance Tolerance |Angle|=90°...
Page 293 Service Manual – Corrective maintenance Adjustments If the measured angle is out of the prescribed tolerances, the mechanical tilting of the secondary collimator has to be corrected as described below: 1. Open the ceph group top cover 2. Completely unscrew the screw on the side where the spacers-washers must be added according to the conventions reported by Table 1 below (right screw-R or left screw-L) and loosen the screw on the other side Note.
Page 294 Service Manual – Corrective maintenance 3. Insert the spacers washers in the required side 4. Using a thin tool, align the washers holes to the screw hole 5. Insert the removed screw 6. Tighten both the screws taking care to recover the mechanical play in the direction indicated in the following image 7.
Page 295 Service Manual – Corrective maintenance Secondary Collimator tilting correction EFFECT OF THE SECONDARY COLLIMATOR ADDED SPACERS TILTING MECHANICAL CORRECTION ON POSITION ACQUIRED IMAGE INCREASE the absolute value of the measured |Angle| Insert the washers spacers on the RIGHT of the Secodary collimator REDUCE the absolute value of the measured |Angle| Insert the washers...
Page 296: How To Remove Slight Vertical Lines On Hd And Hs Ceph Images
Service Manual – Corrective maintenance 11.2.12 How to remove slight vertical lines on HD and HS ceph images After the final installation, some units presents slight vertical lines on ceph images like the ones reported in the following example: Patient Acquisition QC Ceph Acquisition SERVICE MANUAL •...
Page 297 Service Manual – Corrective maintenance CORRECTION: Note1. Since the HS (High Speed, Normal Resolution) offsets are based on HD (High Definition, High Resolution) set of offsets, it is recommended to adjust/verify first the HD images before performing the HS- Vertical Lines check and adjustment HD High Definition-Vertical Lines Before performing this procedure make sure that: Primary collimator is well aligned to the hear rods (see “Rotation ceph offset”...
Page 298 Service Manual – Corrective maintenance 29. Import (drag and drop) the CephHigh.bmp image in the ImageJ bar. 30. Click on Image→Adjust and open the Brightness/Contrast… tool 31. Adjust the “Minimum” and “Maximum” levels with the cursors, in order to fit the minimum and maximum components of the peak displayed in the histogram reported in the B&C window, as reported in the following image.
Page 299 33. If in the acquisition are present vertical lines like the ones displayed in the above images open the raw files in ImageJ as explained in the following points: Go to “C:\ProgramData\Acteon Imaging\Panoramic X-Mind Prime Ceph\ AcquisitionSave”. Select and open the folder of the last acquisition eg.
Page 300 Service Manual – Corrective maintenance In the Imagej “Import>Raw…” window set the following settings and then press OK Wait for the end of the uploading process Note. In case the displayed frames are not well visible like the image above (too dark or too light) adjust the bright and contrast levels as explained at points 30 and 31 of this paragraph.
Page 301 Service Manual – Corrective maintenance The secondary collimator shadow can enter in the sensor acquisition area from the top or bottom border of the frame. Shadow on top frame border Shadow on bottom frame border In some cases the vertical lines may be present only on one side of the image. In these cases if the vertical lines on the final image are noticed only on the first part of the image acquisition (patient nose side) the secondary collimator NOTE...
Page 302 Service Manual – Corrective maintenance Examples of vertical lines on first part of the acquired image (patient nose side) PhD_C_Test (technical Tool) QC Ceph AIS/QuickVison Patient AIS/QuickVision 30x24LL Acquisition acquisition acquisition Examples of vertical lines on the end part of the acquired image (back side of patient head) PhD_C_Test (technical Tool) 30x24LL Patient AIS/QuickVision acquisition...
Page 303 Service Manual – Corrective maintenance 35. Zoom-in (press “+” on keyboard) in order to maximise the shadow view, and scroll the frames with the scrolling bar in order to identify the frame where the shadow width (segment “W”) is larger. W[@frame 164]>w’[@frame184] Eg.
Page 304 Service Manual – Corrective maintenance 38. Draw a straight line (LEFT click and press SHIFT ⇧) between the first pixel well irradiated area and the closer border (top or bottom border, depending on shadow position) of the frame area 39. Verify the line length by pressing Ctrl+M on the keyboard. The length (expressed in pixel) will be displayed in the ImageJ “Result”...
Page 305 Service Manual – Corrective maintenance Adjustments Minimize the secondary collimator shadow on the frame, changing the Sens Ceph offset value following the criteria reported in the following table: HD-Vertical Lines correction OFFSET EFFECT ON ACQUIRED FRAME Reduce the secondary collimator shadow if it is located on BOTTOM side of the frame Sens Ceph [+]* Reduce the secondary collimator shadow if it is located on...
Page 306 Service Manual – Corrective maintenance Iterate the process in order to verify the effectiveness of the correction. If It is not possible to correct the lines with the adjustment of the Sens Ceph offset, verify the secondary collimator-sensor parallelism (see paragraph 11.2.11.7) and then repeat this procedure.
Page 307 Service Manual – Corrective maintenance HS High Speed-Vertical Lines checks Note. Since the HS (High Speed, Normal Resolution) offsets are based on HD (High Definition, High Resolution) set of offsets, it is recommended to adjust/verify first the HD images before performing the HS- Vertical Lines check and adjustment 1.
Page 308 Service Manual – Corrective maintenance Perform the steps of the “HD High Definition-Vertical Lines -checks-” from step 31 to 39 using the following setting in the “Import>Raw…” window instead of the values reported by step 33 of the HD procedure. SERVICE MANUAL •...
Page 309 Service Manual – Corrective maintenance Adjustments Minimize the secondary collimator shadow on the frame following the criteria reported in the following table: HS-Vertical Lines correction OFFSET EFFECT ON ACQUIRED FRAME Reduce the secondary collimator shadow if it is located on BOTTOM side of the frame Coll II normal res [-]* Reduce the secondary collimator shadow if it is located on TOP side of...
Page 310: Parts Replacement
Service Manual – Corrective maintenance 11.3 Parts replacement 11.3.1 Fuses replacement Before replacing fuses, turn the unit OFF and disconnect it from the mains (by turning OFF the mains power supply breaker dedicated to the unit). Replace the broken fuse with one of the same specification. 11.3.1.1 Main fuses The main fuses F1 and F2 are located on the top side of the unit.
Page 311 Service Manual – Corrective maintenance 11.3.1.3 Generator board (A2) fuse The Generator board fuse F1, in case of overcurrent, cuts the Generator board main power supply. Fuse type: 1 A T (250V) TR5 Refer to chapter 12 – drawing 3 – for fuse position. 11.3.1.4 3D Power sensor board (A10) fuse The 3D Power sensor board fuse cuts the 8-9V supplied by the board A10 to the 3D...
Page 312: Mcu Board Replacement
Service Manual – Corrective maintenance 11.3.2 MCU board replacement Warning The board shipped as replacement carry the Hardware key and the EEPROM not configured. To make the system working, the Hardware key must be retrieved from the failed board and positioned on the new board. This component includes the U.I.C. (Unique Identification Code) which determines the enabling codes for the radiological exams.
Page 313 Service Manual – Corrective maintenance Hardware key board (U.I.C.) EEprom memory SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 314: A11 Ccu Board Replacement
Service Manual – Corrective maintenance 11.3.3 A11 CCU board replacement Replacement of this board doesn’t require any adjustment. Take care of cable connections. 11.3.4 A2 Generator board replacement Replacement of this board doesn’t require any adjustment. Take care of cable connections Refer to paragraph 11.3.9 steps 1-4 for more information.
Page 315 Service Manual – Corrective maintenance If the sensor has to be replaced due to an image quality problem, • provide to Technical Service the .raw files of the complained acquisitions (see paragraph 11.2.1.5) *The logs MUST be record with the Network board set as described by paragraph 7.7.2 Note The following operations must be performed by two persons.
Page 316 Service Manual – Corrective maintenance Switch OFF the unit. Disconnect cables J99 and J15. Note Connector J15 is VERY FRAGILE, remove it using GREAT CARE. First operator holds the sensor with both hands while the second operator unscrews the 4 screws indicated by the red circles in the image: Figure 51 Second operator removes the Ethernet cable.
Page 317: Tube Head Replacement
Service Manual – Corrective maintenance 11.3.10 Tube head replacement Switch OFF the unit. Remove the tubehead external and internal cover. Remove the Generator board metallic cover: Figure 52 Unscrew the cables fixing clamps “A” and then disconnect X57 and X56 connectors from Generator board.
Page 318 Service Manual – Corrective maintenance Pull up the generator board. Figure 54 Note The presence of a second operator is required during the following steps. While the first operator holds the tubehead with two hands, the second unscrew the generator board screws “C”. Figure 55 SERVICE MANUAL •...
Page 319 Service Manual – Corrective maintenance Mount the new tubehead, taking care to push it with one hand in the direction of the sensor while tightening the screws “C” (Figure 55). Figure 56 Connect X56 and X57 connectors and fix the cables fixing clamps “A” (Figure 53).
Page 320 Service Manual – Corrective maintenance 13. In case the beam is not centered to the sensor, loosen the screws “D” (Figure 58) and act on screws “E” and “F” (Figure 58) following the convention reported below: Screw “F” to move the X-ray beam on the right (on the image) Screw “E”...
Page 321 Service Manual – Corrective maintenance 14. Tighten screws “D” and repeat the static acquisition. 15. Once X-ray beam has been well centred, tighten all the screws. 16. Mount the tubehead internal cover. 17. Mount the tubehead external cover paying attention to insert first the lower pins of the cover in the guide present in the tube head internal cover and then fix the upper part of the covers.
Page 322: Column Replacement
Service Manual – Corrective maintenance 11.3.11 Column replacement Column replacement requires the complete dismounting of the unit. It is suggested to take a complete package to perform in the proper way this activity. 1. Remove the CEPH arm upper cover 2.
Page 323 Service Manual – Corrective maintenance 4. Remove the upper cover of the unit and the MCU cover to access the connectors 5. Disconnect cables coming from CEPH arm 6. Remove the screws of the following image and open the back cover SERVICE MANUAL •...
Page 324 Service Manual – Corrective maintenance 7. Remove the CEPH arm and position it up-side down, if possible inside the original package 8. Fix the rotating arm installing the support provided with the unit (that was removed during installation) SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 325 Service Manual – Corrective maintenance 9. Protect the unit with plastic film and install the package. Fix it using adhesive tape Remove fixing screws. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 326 Service Manual – Corrective maintenance 11. Tilt down the upper part of the unit. Disconnect cables and remove the back plates from the column 12. Remove the top side screws and the cable channel 13. Replace the column and the T Motion control box (in the tilted part of the column).
Page 327 Service Manual – Corrective maintenance Repeat all the verification before to use the unit with patients as for chapter 7. SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 328: Chin Support Replacement
Service Manual – Corrective maintenance 11.3.12 Chin support replacement Remove the upper cover. Remove cover from MCU board. Set DIP-switch 3 to OFF (1 and 2 ON) in order to enter in Service Mode (see paragraph 4.2.2.1). Switch ON the unit and wait until the green LED blinks. Note In service mode NEVER press up/down column keys as they change rotating position.
Page 329 Service Manual – Corrective maintenance Turn ON laser and press >0< button on the keyboard until sagittal laser is on the middle of tool. Use adhesive tape and mark the laser position (using a pen). Figure 61 Put adhesive tape between the extremities of the tool. Press >0<...
Page 330 Service Manual – Corrective maintenance Rotation references are present on the tool and it has to be used as reference to position the unit in the same position. Figure 63 10. Unplug the X12 cable and the ground. Figure 64 Figure 65 SERVICE MANUAL •...
Page 331 Service Manual – Corrective maintenance 11. Unscrew the four screws under the arm. Figure 66 12. Remove the group “key board-handle”. 13. Position the new group. 14. Turn ON the unit in Service mode. 15. Turn ON the laser and press >0< button on the keyboard to rotate the unit. 16.
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Page 333: Schematics And Drawings
Service Manual – Schematics and drawings 12. SCHEMATICS AND DRAWINGS X-MIND prime 3D General diagram MCU board A1 layout Generator board A2 layout 3D Power sensor board A10 layout CCU board A11 layout Collimator driver board A12 Ceph driver board A13 Ceph sensor power supply board A14 SERVICE MANUAL •...
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Page 335 Service Manual - Schematics and drawings X-MIND prime 3D General diagram Code 39049037- Rev. 1 Page 1 of 9 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
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Page 344 Service Manual – Schematics and drawings X-MIND prime 3D MCU board A1 layout Code 58040407 - Rev. 3 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 345 Service Manual - Schematics and drawings R151 R104 R113 TP10 R114 R118 TP11 R121 R122 R123 R120 R128 R125 TP12 R133 TP13 R144 R147 R146 R149 R150 X-MIND prime 3D Generator board A2 layout Code 58040202 - Rev. 3 Page 1 of 1 SERVICE MANUAL •...
Page 346 Service Manual – Schematics and drawings X-MIND prime 3D 3D Power sensor board A10 layout Code 58040702 - Rev. 1 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 347 Service Manual - Schematics and drawings X-MIND prime 3D CCU board A11 layout Code 58040408 - Rev. 0 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 348 Service Manual – Schematics and drawings X-MIND prime 3D Collimator driver board A12 layout Code 58040602 - Rev. 0 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 349 Service Manual - Schematics and drawings X-MIND prime 3D Ceph driver board A13 layout Code 58040802 - Rev. 0 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 350 Service Manual – Schematics and drawings X-MIND prime 3D Ceph sensor power board A14 layout Code 58040704 - Rev. 0 Page 1 of 1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
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Page 352: Spare Parts
Service Manual – Schematics and drawings 13. SPARE PARTS 13.1 Top side of the unit 13.1.1 Electrical and mechanical part Ref. Order code Description Note 6204041000 Light sensor assy Y axis 6204040900 Light sensor assy rotation 6604041200 Y axis motor assy 4990807000 Y movement belt 5804040700...
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Page 354: Cable
Service Manual – Schematics and drawings 13.1.2 Cable 6204042300 MCU board power supply cable X1- X62 /J1 6204042400 Canbus CPU Ceph board cable X9/X9 6204042500 One wire CPU Ceph board cable X25/X25 6204043100 Optical sensor cable X25 / X1 SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 355: Rotating Arm
Service Manual – Spare parts 13.2 Rotating arm Ref. Order code Description Note 6604001500 Tubehead assy 5804020200 A2 - 3D HF generator and XCU board 6604070100 3D Digital sensor assy including 6204070200 sensor signal cable J15/X43 6604020000 Sagittal laser assy 6604070300 3D sensor fan assy 6204070100...
Page 356 Service Manual – Schematics and drawings SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A...
Page 357: Collimator
Service Manual – Spare parts 13.3 Collimator 5804060200 A12 - Collimator driver board 5804060400 Optical sensor board 5704060100 Traction spring T31030 DIM 6204060100 Horizontal sensor motor cable 6204060200 Vertical sensor motor cable 6204060300 Horizontal motor 1 6204060400 Horizontal motor 2 6204060500 Vertical motor 3 6204060600...
Page 358: Chin Support
Service Manual – Schematics and drawings 13.4 Chin support Ref. Order code Description Note 6604010500 Chin support assy 6604011900 Keyboard assy 6104010112 Temple clasp right 6104010212 Temple clasp left 5804010400 Interface chin rest board A5 5804010200 Sensor chin rest board A9 6204010400 Keyboard cable X46-X47 SERVICE MANUAL •...
Page 359: Up/Down Column
Service Manual – Spare parts 13.5 UP/DOWN Column 13.5.1 Electrical and mechanical part Ref. Order code Description Note 4391100205 Lifting column T-Motion 4492825200 T-Motion control box G3 4492825100 G2 Power supply 5004101800 Control box/Lifting column cable 5004101900 Control box signal cable 5859301200 A8 - External signal board 4591851000...
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Page 361: Cable
Service Manual – Spare parts 13.5.2 Cable Ref. Order code Description Note 6204043200 X-ray push button with cable 6204011400 Chin rest signal cable X12-X24-X36 / X46-X47 X1B4 6204011500 Chin rest motor cable X20 / X49 6204101200 Power switching cable J1 6204101000 Power cable 6204101100...
Page 362: Covers
Service Manual – Schematics and drawings 13.7 Covers Ref. Order code Description Note 5604101405 Rear base cover 5604101505 Base cover 5604101605 Duct 5604101705 Upper cover 5604103305 Lateral cover 6604020305 Rotating arm lower cover 6604020805 Sensor internal cover 6604020921 Sensor external cover 6604020205 Tube head internal cover 6604020621...
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Page 364: Ceph Arm And Mobile Sensor
Service Manual – Schematics and drawings 13.8 CEPH Arm and Mobile Sensor 13.8.1 Electrical - mechanical part & cables Ref. Order code Description Note 6204080300 Ceph collimator motor with cable 6204080400 Ceph sensor motor with cable X92 5804080200 A13 - Driver Ceph board 6204080500 Nasion potentiometer with cable X94 6204080600...
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Page 367: Mobile Sensor
Service Manual – Spare parts 13.8.2 Mobile Sensor 5804070400 A14 Power sensor board 6204070400 Power & signal pogo pin-sensor cable X103 / X97 6204070500 Signal sensor cable X102 / Sync 6204070600 Power sensor cable X100 / Pwr 5004070100 Ethernet cable CAT 6 6104070800 Sensor led assy 7104070600...
Page 368: Covers
Service Manual – Schematics and drawings 13.8.3 Covers 5404080205 Ceph lower cover 6104081100 Ceph upper cover 6104081200 Ceph rear arm cover 5404080305 Ceph CS cover 5404080505 Ceph cover arm 5404080405 Ceph sensor cover 5404070700 Ceph fix cover – 1 - 5404070800 Ceph fix cover –...
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Page 370: Accessories And Service Tools
Service Manual – Schematics and drawings 13.9 Accessories and Service tools Ref. Order code Description Note 6607090100 PAN centering bites (50 pcs) 6107110700 Disposable bite protective sleeves (100 pcs) 6604011505 Panoramic standard chin support 6604011705 Panoramic chin support (reduced height) 5407098100 Edentulous patients appendix 6604011605...
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Page 372: Appendix
Service Manual – Appendix 14. APPENDIX 14.1 Appendix A: Setup parameters table The following table lists those adjustment parameters stored in the unit during factory testing and that must be re-entered into the non-volatile memory in case of replacement of the MCU board (A1). This is due to the fact that the new MCU board, provided as a spare part, has been factory tested from the functional point of view, but contains only default parameters which are not related to the unit where it will be installed.
Page 373 Service Manual – Appendix X-MIND prime 3D Unit code: Unit S/N: U.I.C.: Factory Parameter setting setting setting setting setting Date Panoramic Exams Rotation axis motor offset Y axis motor offset X Chin rest Bitewing Y offset Y Jaw type [mm] 3D Exams Lateral Offset z=0 Lateral Offset z=300...
Page 374 Service Manual – Appendix Factory Parameter setting setting setting setting setting Primary collimator offsets W0 Panoramic windows W4 3D windows W6 Ceph windows HO=Horitzontal offset, HW=Horizontal width, VO=Vertical offset, VW=Vertical width Tubehead preheating values (Filament levels) Tubehead pre-heating values 10mA 11mA 12mA SERVICE MANUAL •...
Page 376 0051 de Götzen S.r.l. Via Roma 45 • 21057 OLGIATE OLONA (VARESE) • ITALY Tel +39 0331 376 762 • Fax +39 0331 376 763 E-mail: imaging.italysupport@acteongroup.com • www.acteongroup.com...

Acteon X-MIND prime 3D ceph Service Manual

1 Introduction

2 Safety Information

3 Cleaning and Disinfection

4 Description

5 Technical Characteristics

6 Pre-Installation

7 Installation

8 Service Programs Descriptions

9 Troubleshooting

10 Periodic Maintenance

11 Corrective Maintenance

12 Schematics and Drawings

13 Spare Parts

14 Appendix

Appendix A: Setup Parameters Table

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