Upgrades; Software Upgrades: Zoleo App; Software Upgrades: Zoleo Communicator; Support - Iridium Zoleo User Manual

ZOLEO Global Satellite Communicator User Manual
You might conduct a factory reset when giving the ZOLEO communicator permanently to
someone else. You might also conduct a factory reset as a step in troubleshooting a problem.
To conduct a factory reset, hold down the Power and Check-In buttons together for five
seconds and then release them.

19. Upgrades

19.1

Software Upgrades: ZOLEO App

An indication appears on your smart device when an update is available for an installed app or
ZOLEO device. Since updates typically provide additional features and other improvements, it
is recommended that you keep your ZOLEO App up to date. Follow the app upgrade
procedure for your particular smart device.
19.2

Software Upgrades: ZOLEO communicator

The software in the ZOLEO communicator can only be upgraded via the ZOLEO App. Each
time you connect the two devices, the system checks that the software in the ZOLEO
communicator matches that in the ZOLEO App. If they do not match, a message appears in the
app asking if you want to upgrade the ZOLEO communicator's software. This is optional, but
since an upgrade typically provides additional features and other improvements, it is
recommended that you accept the offer to upgrade.
IMPORTANT: Since keeping your ZOLEO communicator up to date requires that your ZOLEO
App is also up to date, it is important that you regularly check for ZOLEO App updates in the
Apps Store or Google Play.

20. Support

Support is available from several places: from within the ZOLEO App under the settings menu,
from the online knowledge base on the ZOLEO website by visiting https://support.zoleo.com.

21. Technical Specifications

Power
Battery type
Battery capacity
Battery charge time
Battery run time
Standby, with satellite coverage
Physical
Internal, lithium ion, rechargeable
Internal fixed 1430 mAh lithium ion
2 hours for a 1.5 A charger; 5 hours for a 500 mA charger
With a message check every 12 minutes, approximately 200+ hours
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