Send An Sos Alert; Cancel An Sos Alert - Iridium Zoleo User Manual

ZOLEO Global Satellite Communicator User Manual
to read, and respond to directly to GEOS, providing them with crucial details to help coordinate
rescue efforts on your behalf.

8.1 Send an SOS alert

1. Ensure you have clear line of sight to the satellite for best reception, the signal automatically
includes the coordinates of your location.
2. Lift the SOS button cover, press and hold the SOS button for 3
seconds. Alternatively, you can declare an SOS via the
connected ZOLEO App.
3. There is a 10-second delay which gives you time to cancel the
SOS if it was accidentally activated. While the countdown is
running, each LED emits a red flash in turn and an emergency tone is emitted.
4. An ascending tone is emitted to indicate that the distress signal has been sent.
5. When the satellite network receives the alert, the SOS LED emits a double red flash and
continues to do so at regular intervals.
6. Until you cancel the SOS, a new SOS alert containing your position is sent every six (6)
minutes.
WARNING: Your ZOLEO communicator should be kept in a place where it cannot be accessed
by children or others who are unaware of its operation. A false SOS distress signal may result in
fines, penalties, or legal ramifications depending on local or regional laws.
The ZOLEO communicator does not need to be on to send an SOS alert. Pressing and holding
down the SOS button will turn on the ZOLEO communicator if it is not already on and activate
an SOS alert.
During an SOS, any message you send from the ZOLEO communicator or the ZOLEO App —
regardless of the recipient or the type of message— will be copied to GEOS.

8.2 Cancel an SOS alert

Only cancel an SOS alert if it was:
• issued accidentally
• if the situation that prompted the alert no longer requires emergency assistance, or
• if requested to do so by GEOS or the emergency response service.
Your SOS alert will be acknowledged (indicated by the flashing SOS LED), but if you cancel the
SOS alert once it has been acknowledged, all search-and-rescue activities initiated by GEOS will
be halted.
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