Test Your Zoleo Communicator - Iridium Zoleo User Manual

ZOLEO Global Satellite Communicator User Manual
When you connect your ZOLEO device with the app, you enable the full functionality of the
ZOLEO system, including:
•
Triggering SOS alerts
• Sending check-in messages
• Receiving and responding to messages from GEOS in the event of an SOS
• Sending and receiving app-to-app, email and SMS messages from the ZOLEO App over
cellular, Wi-Fi and satellite networks
• Requesting weather forecasts for your current location and
• Taking advantage of the Follow-me SMS& email messaging feature which allows you to
receive messages sent to the ZOLEO SMS number or email address in the ZOLEO App via
the internet when the device is off or has no satellite coverage.
Only one ZOLEO App can be linked with the ZOLEO communicator at any one time. If you wish
to share your ZOLEO communicator with another app user, you must first unlink/disconnect
from the ZOLEO device using the ZOLEO App or online account.
NOTE: Occasionally, you may be asked to update the ZOLEO communicator's firmware. By
accepting the update option, your device will receive the latest features, enhanced security and
better product performance.

5.5 Test your ZOLEO communicator

This is an optional but recommended set-up step, one that will give you confidence that the
set-up has been done correctly.
1. Notify your check-in contact(s) that you are about to send a test check-in message.
2. Place the ZOLEO communicator so that there is good satellite signal strength.
3. Send a check-in message from the ZOLEO communicator by momentarily pressing the
check-in button or by selecting the check-in icon from the Chats page using your connected
ZOLEO App.
4. Check that the LEDs on the ZOLEO communicator flash green in turn (indicating that the
message is the process of being sent). If the Check-in LED is lit amber, check the that
ZOLEO communicator has an unobstructed view of the sky and try again.
5. Allow a few minutes for the messages to be transmitted and then ask your check-in recipient
if they received your message.
6. If the message is not received, check that the intended recipient's details are correct in the
online account and adjust them if necessary.
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