Troubleshooting; If Something Goes Wrong; Before You Call For Service (Problem Solver) - GE JVM1090 Owner's Manual

Problem
Oven Will Not
Come On
"PLEASE INSERT
PROBE" Appears
on Display
"SENSOR ERROR"
Appears on Display
Floor of Oven is Warm,
Even When the Oven
Has Not Been Used
"BAD PROBE"
Appears on Display
"LOCKED" Appears
on Display
46

If Something Goes Wrong

Before You Call for Service
Possible Causes
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into
wall outlet.
Probe has been forgotten or
not inserted properly in the
oven wall when using the Temp
Cook or Roast function.
During Sensor Cooking, Reheat,
or Popcorn program, the door
was opened before steam could
be detected.
Steam was not detected in
maximum amount of time.
The cooktop light is located
below the oven floor. When the
light is on, the heat it produces
may make the oven floor get
warm.
The probe has not been
completely inserted into the
wall receptacle.
The probe is defective.
The control has been locked.
(When the control panel is
locked, an "L" will be displayed.)
What to Do
Replace fuse or reset circuit breaker.
•
Unplug the microwave oven, then plug
•
it back in.
Make sure the 3-prong plug on the oven is
•
fully inserted into wall outlet.
Insert the probe properly into the wall
•
receptacle.
Do not open door until steam is sensed and
•
time is shown counting down on display.
Use Micro Cook to heat for more time.
•
This is normal.
•
Insert the probe properly into the wall
•
receptacle.
Replace the probe.
•
Press and hold CLEAR/OFF for about
•
3 seconds to unlock the control.