Emptying; Troubleshooting - Nespresso O User Manual

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EN
11

EMPTYING

Emptying the system before a period of non-use and for frost protection,
or before transportation.
You can activate emptying mode by accessing the settings menu:
Wake up O by Nespresso.
Press on the display until the set up message appears.
Swipe until you find ''emptying'' and touch the screen to select.
Follow the instructions on the display.
12

TROUBLESHOOTING

1
Pairing has not succeded
• Check that the Bluetooth
on the smartphone is activated.
®
• Ensure the smartphone is placed next to the machine (max distance
20 cm / 7.8 in) during pairing.
• Make sure not to turn on any microwaves close to the machine during pairing.
2
If you want to unpair your machine, via the App
• Go on the App, click on "Machine status", then click on "Unpair this machine".
• Click on "Unpair this device" to confirm the unpairing.
3
O by Nespresso doesn't wake up (no light indicator)
• Check the power supply socket, plug, voltage, and fuse.
4
No coffee, no water
i
For Expert mode, it may take few seconds before the coffee flow comes out
(due to the Expert brewing profiling).
• Water tank is empty; fill water tank with fresh and potable water.
• Descale if necessary; see Descaling section.
5
Coffee comes out very slowly
i
For Expert mode, flow speed depends on the coffee variety (due to the Expert
brewing profiling).
• Descale if necessary; see Descaling section.
6
Coffee comes out drop by drop
• If you are using a Decaffeinato capsule please make sure to select Decaffeinato
see section "Prepare your coffee in Expert mode".
7
Coffee is not hot enough
i
In Expert Mode, coffee temperature depends on coffee variety / recipe.
• Descale if necessary; see Descaling section.
8
"Empty capsules container" message
• Empty capsules container.
• Clean the whole maintenance module with a clean and fresh towel.
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