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Sharing screens with the
operator (for inquiries on
phone)
Call
あんしん遠隔サポートセンター
1
(Anshin Enkaku Support center).
From DOCOMO mobile phones
(No prefix) 15710 (toll free)
From land-line phones
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m., open
all year round
To make a call to the Anshin Enkaku
･
Support center from the terminal, from
the Home screen, [apps folder]
(Enkaku support)]
サポート
(Call for inquiries)]
い合わせる
From the Home screen, [apps
2
u
folder]
[
遠隔サポート
support)].
[
接続画面に進む
3
connection screen)]
(Agree)].
Enter the connection number
4
notified by DOCOMO
(Start)].
Enkaku support starts when you
5
are connected.
u
[
遠隔
u
[
電話で問
u
.
(Enkaku
(Go to the
u
[
同意する
u
[
開始
Checking in Q & A site
From the Home screen, [apps
1
u
folder]
[
遠隔サポート
support)].
[Q&A
サイト／アプリで調べる
2
site/check with app)].
Inquiring via LINE
From the Home screen, [apps
1
u
folder]
[
遠隔サポート
support)].
[LINE
で問い合わせる
2
LINE)].
(Enkaku
(Q&A
(Enkaku
(Inquire via
Appendix/Index
240
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