Epson Stylus PHOTO 935 Operation Manual
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Epson Stylus PHOTO 935 Operation Manual

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  • Page 2 EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION. Copyright 2001 SEIKO EPSON CORPORATION. All rights reserved. PRINT Image Matching is a trademark of SEIKO EPSON CORPORATION.

  • Page 4: Table Of Contents

    Contents Important Safety Instructions ....... .1 Warnings, Cautions, and Notes ......8 Printer Parts and Control Panel Functions .
  • Page 5 Loading Roll Paper ........64 Attaching the Catcher for 210 mm Roll Paper .
  • Page 6 Printer Specifications ......117 Printing ..........117 Paper .

  • Page 8: Important Safety Instructions

    Safety Instructions Important Safety Instructions Read all of the instructions in this section before using your printer. Also, be sure to follow all warnings and instructions marked on the printer. When setting up your printer Observe the following when setting up the printer: Do not block or cover the openings in the printer.
  • Page 9 Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. Do not use a damaged or frayed power cord. If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 10 When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down. Otherwise, ink may leak from the cartridges. Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light and heat sources.
  • Page 11 Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the printer from printing.
  • Page 12 Only use a dry, soft cloth to clean the LCD panel or the optional Preview Monitor. Do not use liquid or chemical cleansers. If the LCD panel on your printer’s control panel or optional Preview Monitor is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water.
  • Page 13 Do not remove the blue portion of the tape seal from the top of the cartridges. Do not remove the tape seals from the bottom of the cartridges. Be careful when you handle used ink cartridges, as there may be some ink remaining around the ink supply port. If ink gets onto your skin, wash the area thoroughly with soap and water.
  • Page 14 The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the amount of ink remaining, so that the cartridge may be removed and reinserted. However, each time the cartridge is reinstalled, some ink is consumed because the printer automatically performs a reliability check.

  • Page 15: Warnings, Cautions, And Notes

    Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer.

  • Page 16: Printer Parts And Control Panel Functions

    Printer Parts and Control Panel Functions Printer Parts paper support sheet feeder printer cover memory card slot edge guides output tray output tray extension Memory card slot (enlarged figure) Memory Stick/SD/MultiMediaCard SmartMedia SmartMedia memory card slot memory card slot memory card light Memory Stick/SD/ MultiMedia Card memory card light...
  • Page 17 preview monitor slot adjust lever roll paper external device holder USB connector Bluetooth port preview monitor cable connector computer USB connector ink cartridge clamps LCD panel print head control panel...

  • Page 18: Buttons

    Buttons Buttons Button Function Turns the printer on and off. power Displays instructions to resolve errors, or cleans the following errors: maintenance No ink No ink cartridge/abnormality No paper (cut sheet only) Paper jam Starts the Ink Cartridge Replacement utility. Displays the Advanced Settings menu when the maintenance light is off and the button is pressed.

  • Page 19: Control Panel

    Control panel Control panel...
  • Page 20 Buttons 1. LCD panel: Shows the items and settings you change with the buttons on the control panel. 2. Up/Down arrow buttons: Move the cursor on the LCD panel. Increase and decrease numbers being entered. 3.Back button: Returns to the main menu on the LCD panel. 4.

  • Page 21: Lights

    Lights Light Description Maintenance On or flashes when an error occurs. On the LCD panel, check the description of the error. SmartMedia On when a SmartMedia memory card is inserted into the memory card SmartMedia memory card slot. Flashes when the printer is accessing the SmartMedia memory card.

  • Page 22: Direct Printing Basics

    Direct Printing Basics Introduction This section provides information on how to print directly from a memory card using settings on the LCD panel and without the use of a computer. The instructions below provide an example of how to make settings to print a selected photo directry from a memory card.

  • Page 23: Loading The Paper

    Loading the Paper 1. Lower the output tray and slide out the extension. Next, slide the left edge guide so that the distance between the edge guides is slightly wider than the width of your paper. 2. Fan a stack of plain paper, then tap it on a flat surface to even the edges.
  • Page 24 3. Load the paper so it is against the right edge guide, and slide it into the sheet feeder. The loading capacity for plain paper is shown by the arrow mark on the left edge guide. Media Type Loading Capacity EPSON Photo Paper Up to 20 sheets of Photo Paper.

  • Page 25: Loading Memory Cards

    4. Slide the left edge guide against the left edge of the paper. Note: Be sure to make the left edge guide flush against the paper or the paper will not feed properly into the printer. Loading Memory Cards Loadable storage media Digital photographs are stored either in the digital camera’s built-in memory or in loadable storage media called memory cards.
  • Page 26 Caution: The methods for using memory cards vary according to card type. Be sure to refer to the documentation packaged with your memory card for details. Note: See “Memory card data format” on page 19 for the specifications of memory cards that can be used with the printer. Memory card data format You can use image files that meet the following requirements.
  • Page 27 CompactFlash/ Memory Stick/ SmartMedia Microdrive Memory Stick Duo/ SD Card/ MultiMediaCard Caution: Loading a memory card in ways other than those shown here may damage the printer, memory card, or both. Use only one type of memory card at a time. Eject the loaded memory card before inserting another kind of memory card.

  • Page 28: Printing A Selected Photo

    Printing a Selected Photo Printing an index You can print one or more copies of an index of all the photographs on a loaded memory card. An index can be helpful in selecting which photos you want to print. 1. Make sure that Print Mode is set to Index. Note: If Print Mode is not currently set to Index, press the u or d button to select Print Mode, then press the Select button to open the...
  • Page 29 3. Press the u or d button to select Plain, then press the Select button. 4. Press the u or d button to select Paper Size, then press the Select button to open the Paper Size menu. 5. Press the u or d button to select A4, then press the Select button.
  • Page 30 6. Scroll down the window with using the d button to make sure the Quality and number of copies that you want to print. 7. Press the Print button to print the index. Single photo print The example here is to print a single photo on the A4 size of photo paper with Borderless and normal print quality.
  • Page 31 2. Press the u or d button to select Print Mode, then press the Select button to open the Print Mode menu. Select One, then press the Select button. 3. Select Photo as the Paper Type setting, then select A4 as the Paper Size setting.
  • Page 32 6. Select Copies, press the Select button to open the Copies counter, select Copies:1 from the Copies counter, and then press the Select button. 7. Select Quality, press the Select button to open the Quality menu, select Normal, and then press the Select button. 8.

  • Page 33: Ejecting Memory Cards

    Ejecting Memory Cards After printing all of the jobs, eject the memory card. 1. Make sure that the memory card light is not flashing. 2. Press the eject button as shown in the illustration to eject a CompactFlash memory card or Microdrive. Pull the card out as shown in the illustration to eject a Memory Stick, SD Memory Card, MultiMediaCard or SmartMedia memory card.
  • Page 34 Caution: Do not remove memory cards or turn off power to the printer while printing or while the memory card light is flashing. Doing so can cause data to be lost.

  • Page 35: Various Setting Options

    Various Setting Options Using the LCD Panel Main settings 1. Print Mode On this menu, you can select how to print data stored on a memory card. Index Print an index of all photographs on the memory card. Print a single, selected photograph from the memory card. Print all photographs on the memory card.
  • Page 36 2. Paper Type On this menu, the paper type can be selected. Glossy Print on EPSON Premium Glossy Photo Paper or EPSON Premium Semigloss Photo Paper. Photo Print on EPSON Photo Paper. Matte Print on EPSON Matte Paper Heavyweight. ColorLife Print on EPSON ColorLife Photo Paper.
  • Page 37 4. Layout On this menu, the print layout can be specified. Borderless, Portrait Prints without margins. Portrait layout. Borderless, Landscape Prints without margins. Landscape layout. Available with roll paper only. Single Prints with 3-mm margins on all sides. Portrait layout. Double Prints two images (landscape) on one page.
  • Page 38 When Borderless printing, note the following: Printing without margins takes longer than printing with margins. Because this setting enlarges the image to a size slightly larger than the paper size, the portion of the image that extends beyond the edges of the paper will not be printed. Print quality may decline in the top and bottom areas of the printout, or the area may be smeared when printing.
  • Page 39 6. Copies The number in the Copies setting depends on Print Mode. You can specify a number of copies from 1 to 100. Print Mode Description Settings Specifies how many times to print all photos on the memory card. Index Specifies how many times to print the index.

  • Page 40: Using The Print Mode Settings

    Using the Print Mode Settings Print all photographs on the memory card All: Print all photographs on the memory card. 1. Select All as the Print Mode. 2. Select the desired setting for Paper Type, Paper Size, and Layout for printing. 3.
  • Page 41 Print index from the memory card Index: Print an index of all photographs on a memory card. Refer to “Printing an index” on page 21. Single photo print One: Print a single, selected photograph from the memory card. Refer to “Single photo print” on page 23. Print multiple selected photographs Set: Print selected photographs from the memory card.
  • Page 42 4. Press the u or d button to choose Select and press the Select button. 5. Press the u or d button to select No., then press the Select button. 6. Press the u or d button to select the photo number you want to print, then press the Select button.
  • Page 43 7. Press the u or d button to select Copies, then choose the number of copies you want to print using the same buttons. You can choose up to 10 copies. 8. Press the u or d button to select Enter, then press the Select button.

  • Page 44: Advanced Settings

    Advanced Settings Photo Number When All or Set is selected as the Print Mode, this setting allows you to specify the number of the photo that you want to enhance or correct using the Advanced Settings. The default setting here is ALL, which means the settings will affect all of the photos to print.
  • Page 45 Enhancements By using the PhotoEnhance options below you can enhance the color of printouts. First select PhotoEnhance in Automatic Correction, then select Enhancements and choose from the settings described below. The default setting for Enhancement is Standard. Standard Correct photos with standard enhancement. People Optimize photos of people.
  • Page 46 Saturation This setting allows you to adjust the vividness of your printouts. Then default setting is Standard. Most Make printouts much more vivid. More Make printouts slightly more vivid. Standard No saturation adjustment. Less Make printouts slightly duller. Least Make printouts much duller. Sharpness This setting allows you to adjust the sharpness of your printouts.
  • Page 47 Note: This setting is only available when P.I.M. or PhotoEnhance is selected as the Automatic Correction setting. If On is selected, printing takes a longer time. Zoom This setting allows you to zoom in on a specific point in a photo and print out the image.
  • Page 48 Roll Paper Cut When roll paper is used for printing, whether the paper is cut automatically by page can be selected. This setting is not lost when the printer is turned off. The default setting is None. None The roll paper is printed without being cut between pages.
  • Page 49 Date This setting is to print the date information contained in your photo data. The default setting is None. The following examples show the format options for setting the date. None Does not print the date. yyyy.mm.dd 2002.12.31 mm.dd.yyyy 12.31.2002 dd.mm.yyyy 31.12.2002 mmm.dd.yyyy...
  • Page 50 Photo Information If your photo data contains the photo information conforms to Exif standard, the information can be printed with this setting. Following information will be printed: Exposure time/Shutter speed (Exposure time takes precedence if both values exist. ex. 1/30s) F number (ex.
  • Page 51 Crop Marks This function prints crop marks on each page, which make it easier to cut the photos after printing. The default setting is None. None Does not print crop marks. Include Prints crop marks. Ink Cartridge Replacement The ink cartridge can be replaced by selecting this option. See “Replacing an Ink Cartridge”...
  • Page 52 Print Head Alignment The print head can be aligned by selecting this option. See “Aligning the Print Head” on page 87. LCD Contrast The contrast of the LCD panel can be adjusted by selecting this option. Backup It is possible to store the contents of a memory card in an external ®...
  • Page 53 The media except CD-R must be formatted for DOS or Windows. The format for writing to CD-R is Multisession (Mode 1) and the file system is ISO 9660. Due to the ISO 9660 file system, the contents of a memory card that has 8 or more folder levels cannot be backed up to CD-R.
  • Page 54 Memory Card Overwrite This option sets whether or not writing from a computer to a memory card is allowed when the printer is connected to the computer. By default, the setting is Enable. Enable Writing to the card from computer is allowed. Writing, deleting, formatting, and creation of files/directories are possible.
  • Page 55 Language The language displayed on the LCD panel can be selected with this option. Device Name Setting This setting is available when the optional Bluetooth unit is connected to the printer. Assigning a device name to a printer allows it to be distinguished separately when multiple printers are enabled with Bluetooth and within the same communication range.

  • Page 56: Print Image Matching

    Passkey Setting This setting is available when the optional Bluetooth unit is connected to the printer. Setting the Bluetooth passkey prevents interference from other products with Bluetooth wireless technology. For more details, refer to the Bluetooth Unit User’s Guide. Device Address This setting is available when the optional Bluetooth unit is connected to the printer.

  • Page 57: Dpof Settings

    DPOF Settings This printer conforms to DPOF (Digital Print Order Format) version 1.10. DPOF lets you set the photo numbers and the number of copies for photos on the digital camera before you print. To create DPOF data that supports DPOF, you must use a digital camera that supports DPOF.

  • Page 58: Print Image Framer

    PRINT Image Framer Note: This feature is not available with Mac OS X. 1. Insert the memory card containing digital photo data and PRINT Image Framer data into the printer’s card slot. If you have saved or deleted data on the memory card via your computer and have not ejected the memory card from the printer since, eject and reinsert the memory card before printing.
  • Page 59 5. Select the desired PRINT Image Framer data from the Layout menu. The PRINT Image Framer data file is displayed. PRINT Image Framer data is located at the bottom of the Layout menu. Note: You can view PRINT Image Framer layout images on the optional Preview Monitor.

  • Page 60: Digital Camera Direct Printing

    Digital Camera Direct Printing This printer features the USB DIRECT-PRINT function, which enables you to print photos directly from a digital camera that also has the USB DIRECT-PRINT function, by connecting the camera to the printer with a USB cable. Operations before connecting On the digital camera It is necessary to perform the following operations on the digital...
  • Page 61 1. Select All, One or Set from the Print Mode menu. 2. Make the desired Paper Type, Paper Size, Layout, and Quality settings. 3. Change the Advanced Settings if necessary. Connecting the digital camera to the printer Note: Do not print from the computer or from a memory card in the printer’s memory card slot before and while connecting.
  • Page 62 The following message appears for one second on the LCD panel when the connection is established. Printing Print from the digital camera. For more details on printing from the digital camera, refer to its manual. Note: When printing is finished, disconnect the USB cable from the printer if you will be inserting a memory card into the printer’s memory card slot.

  • Page 63: Using The Bluetooth Unit

    Using The Bluetooth unit The optional Bluetooth™ unit is a wireless communication module used to print from digital cameras and other devices with Bluetooth wireless technology without cables when connected with the printer. While this product complies with the Bluetooth Specification, it is not guaranteed to work with all devices enabled with Bluetooth wireless technology.

  • Page 64: Storing And Loading The Settings

    Storing and Loading the Settings You can store the settings on the LCD panel you use frequently to each of two Custom buttons and load the stored settings easily by pressing the Custom buttons. You can store the following settings: Print Mode Paper Type Paper Size...

  • Page 65: Printing With An External Device

    Printing with an External Device Connecting an external device Caution: Not all of the devices that can be connected with USB cable are supported. Contact your regional customer support for details. Do not connect USB devices other than an external storage device, such as a printer or mouse.
  • Page 66 Printing from an external device 1. Insert a medium that contains photo data into the external storage device. 2. If a memory card has been inserted in the memory card slot, remove it. Note: If a memory card is inserted in the memory card slot, the printer does not recognize the external storage device;...

  • Page 67: Exif Print

    Exif Print This product supports Exif Print. When used in combination with Exif Print compatible digital still cameras, printer’s unique strength and features result in high-quality prints.

  • Page 68: Printing With Print Image Matching

    Printing with PRINT Image Matching How is PRINT Image Matching used? This product supports PRINT Image Matching and PRINT Image Matching II. When used in combination, PRINT Image Matching or PRINT Image Matching II enabled digital still cameras, printers and software help photographers to produce images more faithful to their intentions.
  • Page 69 Media for which PRINT Image Matching is enabled PRINT Image Matching is enabled when the following media are used: Plain Paper/EPSON Premium Ink Jet Plain Paper/ EPSON Bright White Ink Jet Paper/EPSON Photo Paper/ EPSON Matte Paper-Heavyweight/ EPSON Premium Glossy Photo Paper/ EPSON Premium Semigloss Photo Paper/ EPSON ColorLife Photo Paper...

  • Page 70: Using Roll Paper

    Using Roll Paper Precautions for Using Roll Paper When printing on roll paper, you can print panoramic photographs or print documents continuously. When you are printing using the roll paper holder, keep the following in mind: Load the paper printable side up. Use flat, undamaged paper.

  • Page 71: Loading Roll Paper

    Loading Roll Paper Follow the procedure described below to install the roll paper holders and load the following types of roll paper. Photo Paper (100 mm × 8 m) Photo Paper (210 mm × 10 m) Premium Glossy Photo Paper (100 mm × 8 m) Premium Glossy Photo Paper (127 mm ×...
  • Page 72 2. Check that the end of the roll is cut perpendicularly to the edges as shown below. Caution: Always use a T sguare or similar tool to ensure that the end of the roll is cut perpendicularly at a right angle. A diagonal cut may cause paper feed problems.
  • Page 73 For roll paper other than 210 mm For 210 mm roll paper Note: For details on attaching the catcher for 210 mm roll paper, refer to “Attaching the Catcher for 210 mm Roll Paper” on page 69.
  • Page 74 5. Insert the roll paper holder into the slots at the rear of the printer by lining up the inverted triangle marks on the paper holder with the corresponding marks on the back of the printer. 6. Gently insert the end of the paper into the printers as far as it will go, flush with the right edge guide.
  • Page 75 7. To load the paper correctly, you must hold the paper in place with your hand while you press the roll paper button. The paper will feed into the printer. 8. Open the printer cover and make sure that the paper is feeding correctly.

  • Page 76: Attaching The Catcher For 210 Mm Roll Paper

    Attaching the Catcher for 210 mm Roll Paper To receive the 210 mm roll paper cut off by the cutter, attach the catcher. Follow the steps below. Caution: When using the catcher, move the printer to the edge of the desk or table.
  • Page 77 2. Insert the left tip into the left hole on the front panel of the printer. 3. Insert the right tip into the right hole on the front panel of the printer.

  • Page 78: Printing Area And Margins

    Caution: The catcher can hold only one sheet. When one sheet is printed, immediately remove the sheet from the catcher. To remove the catcher, pull out the tip of the catcher being inserted in the printer hole diagonally. Printing Area and Margins You can also change the printing area between pages of printed data for roll paper.

  • Page 79: Printing On Roll Paper

    Standard margins Borderless Note: The top margin is automatically set to 30 mm, regardless of the margin setting. You can change the margins for roll paper with the printer in the LCD panel. Refer to “Using the Print Mode Settings” on page 33 to print without margins on either side of your printout.

  • Page 80: Cutting The Remaining Last Photo After Printing

    Cutting the Remaining Last Photo after Printing Follow the steps below to cut the last photo remaining in the printer when printing is completed. Note: Select On as the Cutting the Last Page setting in the Advanced settings on the LCD panel to cut the remaining last photo automatically. See “Cut After Last Page”...

  • Page 81: Removing Roll Paper

    Removing Roll Paper Follow the steps below to remove the paper from the printer. 1. After printing is completed, the last photo printed remains in the printer without being cut. Press the z roll paper button to cut the photo remaining in the printer. Note: Depending on the size of the photos, two photos may remain in the printer without being cut.

  • Page 82: Storing Epson Roll Paper

    3. Turn the roll paper knob and roll up the roll paper. 4. Remove the roll paper carefully, press the z roll paper button, and return to the main screen. Storing EPSON Roll Paper Return unused paper to the original package as soon as you finish printing.

  • Page 83: Replacing Ink Cartridges

    Replacing Ink Cartridges Checking the Ink Supply Using the LCD panel To check which cartridge requires replacing, check the LCD panel. Black ink icon Color ink icon Ink icon indicates the amount of the ink remaining as follows: Black ink icon Color ink icon Status blinks...

  • Page 84: Replacing An Ink Cartridge

    Replacing an Ink Cartridge This printer uses ink cartridges equipped with IC chips. The IC chip accurately monitors the amount of ink used by each cartridge, so even if a cartridge is removed and later inserted again, all of its ink can be used. However, some ink is consumed each time the cartridge is inserted because the printer automatically checks reliability.
  • Page 85 Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. Leave the old cartridge installed in the printer until you have obtained a replacement; otherwise, ink remaining in the print head nozzles may dry out.
  • Page 86 2. Check that the message “ink out” is displayed in the LCD panel and press the maintenance button. This message is not displayed if there is some ink left. In this case, press the maintenance button, make sure Ink Cartridge Replacement is selected, and press the Select button.
  • Page 87 4. Lift up the ink cartridge clamp as far as it will go. Take the cartridge out of the printer. If the cartridge is empty, dispose of it properly. Do not take the used cartridge apart or try to refill it. Warning: If ink gets onto your hands, wash them thoroughly with soap and water.
  • Page 88 Caution: You must remove the yellow tape seal from the cartridge before installing it; otherwise, the cartridge will become unusable and you will be unable to print. If you have installed an ink cartridge without removing the yellow tape seal, you must remove the cartridge and install a new one.
  • Page 89 6. Align the tabs on the ink cartridge so that they are resting on the tabs protruding from the base of the opened ink cartridge clamp. Push the clamps down until they lock firmly into place. Make sure that the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp.
  • Page 90 Caution: The progress meter is displayed in the LCD panel while the ink is being charged. Never turn the power supply to the printer off before the completion message is displayed. Doing so can result in incomplete charging of ink. 8.

  • Page 91: Maintenance

    Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem by checking the print head nozzles. Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons.

  • Page 92: Cleaning The Print Head

    The printer will print an operation check page that includes a nozzle check pattern. Below are sample printouts. Good sample Print head needs to be cleaned Segments are missing The above sample may be shown in black and white, but the actual test prints in color (CMYK).
  • Page 93 Note: Print head cleaning uses both color and black ink. To avoid wasting ink, clean the print head only if print quality declines (for example, if the printout is blurry or the color is incorrect or missing). Use the Nozzle Check utility first to confirm that the print head needs to be cleaned.

  • Page 94: Aligning The Print Head

    4. Follow the instructions displayed in the LCD panel and press the Custom 1 button. 5. The print head cleaning starts. If print quality has not improved after repeating this procedure four or five times, turn the printer off and leave it alone overnight, then try head cleaning again.
  • Page 95 3. Press d button to position the cursor at Print Head Alignment and press the Select button. 4. Follow the instructions displayed on the LCD panel and press the Custom 1 button. The following alignment sheet is printed. 5. From the alignment pattern in set #1 on the printed test sheet, choose the vertical line that is aligned best.

  • Page 96: Adjusting The Cutting Position

    Adjusting the Cutting Position Follow the steps below in order to adjust the cutting position of the auto cutter. Note: Before doing the following, it is necessary to turn the printer on and set the roll paper. See “Loading Roll Paper” on page 64 for more details about roll paper setting.

  • Page 97: Cleaning The Printer

    Cleaning the Printer To keep your printer operating at its best, clean it thoroughly several times a year as follows. 1. Unplug the printer’s power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully clean away all dust and dirt from the sheet feeder.

  • Page 98: Transporting The Printer

    Caution: Be careful not to wipe grease on the metal parts under the ink carriage passage. Never use alcohol or thinner to clean the printer, as these chemicals can damage the components as well as the case. Be careful not to get water on the printer mechanism or electronic components.
  • Page 99 1. Open the printer cover and make sure that the print head is in the home (far right) position. If not, plug in the printer, wait until the print head returns to the home position, then close the printer cover and unplug the printer. 2.

  • Page 100: Troubleshooting

    Troubleshooting The solutions herein are for problems when printing directly from a memory card. If a problem occurs while printing from a computer, refer to the online Reference Guide. Error/Warning Display You can identify many common printer problems using the display on your printer’s LCD panel.
  • Page 101 Roll paper has been backed out of the printer or Roll paper backout: there is a paper jam. For roll paper, use the roll Use the roll paper knobs paper knobs to rewind the paper onto the roll, to rewind the paper then press the Roll Paper button.
  • Page 102 Color ink cartridge not correctly installed. Reinstall the cartridge. Color: T027 The genuine EPSON ink cartridge listed above is recommended. Black ink cartridge not correctly installed. Black: T026 The genuine EPSON ink cartridge listed above is recommended. Black and Color ink cartridges not correctly installed.

  • Page 103: Print Quality Problems

    Error Display Other Ink low Ink icon blinks Obtain a replacement ink cartridge. Printing from Communicating with Start printing from the LCD computer* computer. Please wait. panel after printing from the computer is completed. Irregular Connected device Connect on external external cannot be used.
  • Page 104 Vertical misalignment or banding Try one or more of these solutions: Make sure that the printable side of the paper is face up in the sheet feeder. Run the Head Cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 85. Make sure that the Media Type setting selected in the LCD panel is appropriate for the type of media loaded in the printer.
  • Page 105 Incorrect or missing colors Try one or more of these solutions: Run the Head Cleaning utility. If colors are still incorrect or missing, replace the color ink cartridge. If the problem persists, replace the black ink cartridge. & See “Replacing an Ink Cartridge” on page 77 for details. &...

  • Page 106: Printout Problems Not Related To Print Quality

    When printing on thick media, set the adjust lever to the position. Run the Head Cleaning utility. & See “Cleaning the Print Head” on page 85. Load and eject dry paper several times. If the problem persists, ink may have leaked inside the printer, so wipe the inside of the printer with a soft, clean cloth.

  • Page 107: Paper Does Not Feed Correctly

    Blank pages print Run the Head Cleaning utility to clear any clogged nozzles. & See “Cleaning the Print Head” on page 85. Printout has smears on the bottom edge If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
  • Page 108 Paper does not feed Remove the stack of paper and make sure of the following: The paper is not curled or creased. The paper is not too old. See the instructions that came with the paper for more information. The paper is not loaded higher than the arrow on the left edge guide.
  • Page 109 Make sure that the paper stack fits under the arrow mark located on the inside surface on the left edge guide. Make sure that the left edge guide is snug to the left edge of the paper. Make sure that the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading.
  • Page 110 If your paper jams frequently, make sure of the following: The paper is smooth, not curled or wrinkled. The printable side of the paper is face up in the sheet feeder. The paper stack was fanned before loading. The paper is not loaded above the arrow on the left edge guide.

  • Page 111: Printer Does Not Print

    Note: Store any unused paper in its original packaging in a dry area. See “Paper” on page 117 for specifications. Printer Does Not Print If the printer does not print, check and see if one of the following error indications is displayed, then try the solutions listed. LCD panel is off.
  • Page 112 LCD panel came on and then went out The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately, then check the printer labels. If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN.

  • Page 113: Printing Problem When Using Bluetooth Unit

    Printing Problem when Using Bluetooth Unit If you are having difficulties using your printer with the Bluetooth unit connected, refer to Bluetooth Unit User’s Guide. Cancelling Printing If you encounter problems while printing, you may need to cancel printing. To stop printing in progress, press Cancel button. The printer will cancel all print jobs and stop printing, and eject any pages which is printing.

  • Page 114: Contacting Customer Support

    Contacting Customer Support Technical Support Web Site EPSON's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product’s documentation. If you have a Web browser and can connect to the Internet, access that site at: http://support.epson.net/StylusPhoto935/ Regional Customer Services If your EPSON product is not operating properly and you cannot...
  • Page 115 Note: For more information on Contacting Customer Support, see the Online Reference Guide included in the software CD-ROM. For users in Australia http://www.epson.com.au Telephone 1300 361 054 (02) 9903 9189 For users in Singapore http://www.epson.com.sg Telephone (65) 6586 3111 For users in Thailand http://www.epson.co.th Telephone (66)2-670-0333...
  • Page 116 For users in Malaysia http://www.epson.com.my Phone 603-56288333 For users in India http://www.epson.co.in Phone 1600 440011 For users in the Philippines http://www.epson.com.ph Phone (63) 2-813-6567 (63) 2-813-6545 E-mail customersupport@epc.epson.com.ph...

  • Page 117: Options And Consumable Products

    Options and Consumable Products Options The following options are available for your printer. Interface cables EPSON supplies the following interface cable for your printer. However, you can use any interface cables that meet these specifications. See your computer manual for any additional requirements.
  • Page 118 Preview Monitor When printing directly from a memory card, the Preview Monitor C860 lets you easily find photos on the memory card. This monitor displays the photo on the memory card settings on the LCD panel. Option: 2.5-inch monitor Caution: Be sure to turn off your printer and unplug the printer’s power cord before attaching or removing the Preview Monitor.
  • Page 119 Bluetooth unit The optional Bluetooth unit is a wireless communication module used to print from digital cameras and other devices that support Bluetooth wireless technology without cables when connected with the printer. Bluetooth unit C824 Note: The asterisk is a substitute for the last digit of the product number, which varies by location.

  • Page 120: Consumable Products

    Consumable Products The following ink cartridges and EPSON special media are available for your printer. Ink cartridges You can use the following cartridges with your printer: Type of ink Product numbers of ink Black ink cartridge T026 Color ink cartridge T027 Note: The product numbers of ink cartridges may vary by location.
  • Page 121 Iron-On Product Name Uses Finish Serial Number EPSON Iron-On Cool Peel Transfer photos or Matte S041154 Transfer Paper (A4) graphics onto fabric Matte Paper-Heavyweight Product Name Uses Finish Serial Number EPSON Matte Enlargements and framing Matte S041256 Paper-Heavyweight (A4) of cherished photos. S041258 S041259 Photo Paper...
  • Page 122 Preimum Glossy Photo Paper Product Name Uses Finish Serial Number EPSON Premium Glossy Enlargements and High Gloss S041287 Photo Paper (A4) framing of S041297 cherished photos. S041285 EPSON Premium Glossy Enlargements and High Gloss S041692 Photo Paper (100 x 150 mm) framing of cherished photos.
  • Page 123 Precautions on paper storage Store paper flat where it is not exposed to high temperature, high humidity, or direct sunlight. Do not let the paper get wet. Keep unused paper in its original packaging and store it in a cool, dry place to preserve quality.

  • Page 124: Printer Specifications

    Printer Specifications Printing Printing method On-demand ink jet Nozzle configuration Monochrome (black) 48 nozzles Color (cyan, magenta, yellow, light cyan, light magenta) 240 nozzles (48 × 5 colors) Print direction Bidirectional with logic seeking Control code ESC/P Raster EPSON Remote Input buffer 32 KB Paper...
  • Page 125 Single sheets: A4 (210 mm × 297 mm) Size Paper types Plain bond paper, special paper distributed by EPSON Thickness 0.08 mm to 0.11 mm (0.003 to 0.004 inch) (for plain bond paper) Weight 64 g/m² (17 lb) to 90 g/m² (24 lb) (for plain bond paper) Iron-On Cool Peel Transfer Paper:...
  • Page 126 Premium Glossy Photo Paper: A4 (210 mm × 297 mm) Size 100 mm × 150 m 89 mm × 127 m 100 mm × 8 m 127 mm × 8 m 210 mm × 10 m Paper types Special paper distributed by EPSON Premium Semigloss Photo Paper: A4 (210 mm ×...
  • Page 127 Single sheets Normal Borderless Diagonal lines show printable area. The minimum top margin is 3.0 mm (0.12"). B-L: The minimum left margin is 3.0 mm (0.12"). B-R: The minimum right margin is 3.0 mm (0.12"). The minimum bottom margin is 14.0 mm (0.55"). When printing with the borderless feature, print quality may decline in the top and bottom areas of the printout, or the area may be smeared.

  • Page 128: Ink Cartridges

    Ink Cartridges Black ink cartridge Color Black Print capacity* 540 pages (A4, text at 360 dpi) Cartridge life Within 6 months after opening package, at 25°C [77°F] Temperature Storage: -20 to 40°C (-4 to 104°F) 1 month at 40°C (104°F) Transit: -30 to 60°C (-22 to 140°F) 1 month at 40°C (104°F)

  • Page 129: Mechanical

    Caution: EPSON recommends the use of original EPSON ink cartridges only. Products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. Do not use an ink cartridge if the date on the package has expired.

  • Page 130: Electrical

    Electrical 120 V Model 220-240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.45 A (Max. 0.55 A) 0.25 A (Max. 0.3 A) Power consumption Approx.

  • Page 131: Built-In Card Slots

    Built-in card slots Card Slots CF Type II card slot Compatible with “CF+ and CompactFlash Specification 1.4” SmartMedia card slot Compatible with “SmartMedia Standard 2000” Memory Stick card slot Compatible with “Memory Stick Standard version 1.3” SD/MMC card slot Compatible with “SD Memory Card Specifications / PART1.

  • Page 132: External Storage Devices

    External Storage Devices Connectivity Universal Serial Bus* Bit rate: 12 Mbps (Full speed device) Connector type: USB Series A Recommended cable length: 2 meters Power supply Maximum current is 500 mA. * Not all USB devices are supported. Contact your regional customer support for details.

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