Warranty - Care of Sweden CuroCell S.A.M. Series Instructions For Use Manual

11. Warranty

11.1 Scope
This CuroCell® system is covered by a 2-year warranty for manufacturing defects. The warranty
does not apply to normal wear and tear or damage due to negligence or improper
handling/care.
11.2 Service and repairs
This CuroCell® mattress is a medical device, in accordance with Medical Device Regulation
MDR (2017/745), that is used as an aid in preventing and treating pressure ulcers/pressure
injuries. For this reason, we recommend that the product be regularly serviced and inspected
to maintain functionality and performance. Like other technical devices, a pump that is
properly cared for works better and lasts longer.
During the expected lifespan of the product, some parts of the pump will experience wear and
will require servicing by a certified service technician in order to retain good functionality and
performance. The scope of the servicing and the servicing intervals will depend on how often
and to what degree the product is used.
Service and maintenance must always be performed by Care of Sweden or one of its
authorised technicians. Only use spare parts that have been approved by Care of Sweden. Use
of non-approved spare parts invalidates the warranty.
A warranty claim must be submitted to Care of Sweden before the product is returned.
Please contact Care of Sweden or your local distributor if you have questions regarding
warranty and service.
11.3 Lifetime
This product´s lifetime is estimated to be 5 years.
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