Samsung NV9 User Manual page 87

Before contacting a service centre
Situation Suggested remedies
Remove the battery and insert it again.
The buttons on the
camera do not work
The memory card has not been reset.
The memory card has
an error Format the card. (p. 79)
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
Cannot play back files
you encounter this situation, play back files
on your computer.
• Make sure the focus option you set is
suitable for close-up shots. (p. 43)
• Make sure that the subject is within
The photo is blurry
range of the flash. (p.87)
• Make sure the camera lens is clean. If
not, clean the lens. (p. 82)
An incorrect white balance can create
The colours in the photo
unrealistic colour. Select the proper white
do not match the actual
balance option to suit the light source.
scene
(p. 48)
• Your photo is overexposed. Adjust the
The photo is too bright exposure value. (p. 47)
• Turn the flash off. (p. 41)
Situation
The TV does not display
your photos
Your computer does not
recognise your camera
Your computer
disconnects the camera
while transferring files
86
Appendix
Suggested remedies
• Make sure the camera is correctly
connected to the external monitor with
the A/V cable.
• Make sure your memory card contains
photos.
• Make sure that the USB cable is
connected correctly.
• Make sure your camera is switched on.
• Make sure you are using a supported
operating system.
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.