Troubleshooting - Philips NORELCO S7000 Manual

Registration

Troubleshooting

Problem
I cannot connect
the shaver.
To fully benefit from the support that Philips
offers, register your product easily via the app
or at www.philips.com/s7000-support.
This chapter summarizes the most common
problems you could encounter with the
shaver. If you are unable to solve the problem
with the information below, visit
www.philips.com/s7000-support for a list of
frequently asked questions or contact the
Consumer Care Center in your country.
Possible cause
You have not
downloaded the
app.
Your shaver and
smartphone are not
paired yet.
The first pairing
attempt failed.
The smartphone
cannot find the
shaver.
English
Solution
Download the app
from your App
store.
Make sure the
shaver and
smartphone are
paired (see
'Preparing for use').
Reset/unpair the
shaver and
smartphone and try
to pair them again.
Make sure your
smartphone is
equipped with
Bluetooth 4.1 or
higher.
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