Troubleshooting Milk Froth Preparation - Nespresso Sage CREATISTA PLUS User Manual

Troubleshooting Milk Froth Preparation

EN
Milk steam cycle does not start
Quality of froth not up to standard
Steam is very wet
Milk overflows
Milk temperature is too hot
Milk temperature is not hot enough
Lower Wand alert is displayed
Clean Steam Tip alert is displayed
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- Check if the water tank is correctly positioned, if empty, fill with potable
water.
- Check steam tip for any blockages and ensure wand is lowered.
- Be sure to use whole or semi-skimmed milk at refrigerated temperature
. For a better result, the milk must be newly
(about 4-6 °C / 39-43 F)
opened.
- Check the milk froth setting.
- Use cold, potable water. Do not use highly filtered, demineralised or
distilled water.
- Fill jug with appropriate milk volume.
- Minimum fill level as marked on the inside & outside of the jug.
- Maximum fill level as marked on the inside & outside of the jug.
- Be sure to use the milk jug provided.
- Check the milk jug is positioned correctly on the milk jug temperature
sensor.
- Preheat cup.
- Use the milk jug provided.
- Check the milk jug is positioned on the milk jug temperature sensor.
- Ensure the steam wand is lowered.
- Clean the Steam Tip.
- Use the milk jug provided.
- Clean both the milk jug and steam wand after each use.
- Clean the steam wand. Navigate to Maintenance menu.
- Select Clean Steam Wand and follow the on-screen prompts.
- To stop overflow, either reduce the initial volume of milk and/or reduce the
froth level. This varies depending on milk type.
- Decrease the milk temperature setting.
- Increase the milk temperature setting.
- Check the steam tip for blockages.
- Navigate to Maintenance menu. Select Clean Steam Tip and follow the
on-screen prompts.