Problem
'DUPLEX JAM 1'
or 'DUPLEX JAM 2'
messages appear
on the LCD
Check 1 (DUPLEX JAM 1)
Open the rear cover
Grasp both sides of the paper, and
slowly pull the paper out of the
printer.
Check 2 (DUPLEX JAM 2)
Pull the cassette completely out of
the printer.
Pull down the metal plate inside
of the printer.
Slowly pull the paper out of the
printer.
Solution
Problem Solving
79