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Samsung Manuals
All in One Printer
CLX-8385ND Series
User manual
Samsung CLX-8385ND Series User Manual page 130
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Advertisement
Message
Meaning
[xxx] toner
The toner cartridge
cartridge is not
you have installed is
compatible. Check
not for your machine.
userís guide
[xxx] toner
The toner cartridge is
cartridge is not
not installed or the
installed. Install it
CRUM (Consumer
Replaceable Unit
Monitor) in the
cartridge is not
properly connected.
DC motor does not
There is a problem in
operate: [zzz].
the control of DC
Please turn off
motor unit.
then on
Did not supply
Not supplied toner to
enough [xxx]
the imaging unit.
toner. Remove
seal tape &
reinstall
Did not supply
The machine received
enough [xxx]
several papers with
toner. Please
many images, and it
open/close door
cannot supply the
toner properly.
End of life,
The imaging unit has
Replace with new
reached its life span.
[xxx] imaging unit
A toner cartridge has
End of life,
reached its estimated
Replace with new
cartridge life. The
[xxx] toner
printer stops printing.
cartridge
Fax memory is
There is no more
almost full. Print
available fax memory.
or remove
No more fax data can
received fax Job
be received.
Fax memory is full.
Available fax memory
Print or remove
is now 1MB.
received fax Job
Suggested solutions
Install a Samsung-
genuine toner
cartridge, designed
for your machine.
Try to reinstall the
toner cartridge.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
• Remove the
sealing tape from
the imaging unit.
• Thoroughly roll the
toner cartridge five
or six times, and
reinstall it.
• Turn the machine
off and turn it on
again.
Check the toner
cartridge and
redistribute the toner.
(Page 13.3) If the
problem still persists,
please call for
service.
Replace the imaging
unit.
Replace the toner
cartridge with a
Samsung-genuine
toner cartridge.
(Page 13.4)
Delete the received
fax data in the
memory. Call for
service to delete fax
memory.
Delete the received
fax data in the
memory to secure
memory. Call for
service.
14.11
Message
Meaning
Finisher door is
The finisher cover is
open. Close it
not securely latched.
Finisher error:
There is a problem in
[zzz]. Please turn
the finisher unit.
off then on
Fuser error: [zzz].
There is a problem in
Please turn off
the fuser unit working.
then on
Fuser unit is not
The fuser unit is not
installed correctly.
installed or correctly.
Install it
LSU error: [zzz].
There is a problem in
Please turn off
the control of LSU unit.
then on
Motor does not
There is a problem in
operate: [zzz].
the control of motor
Please turn off
unit.
then on
Original paper
The lead edge of the
does not feed in
document failed to
scanner
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.
Original paper is
Oversized document
too long for
or double-feeding of
scanner. Check
originals.
size
Original paper jam
The originals are
in front of scanner
jammed in DADF.
<Troubleshooting>
Suggested solutions
Close the finisher
until it locks into
place.
Turn the machine off
and reinstall the
finisher again. Check
that the finisher cable
is connected
properly. If the
problem persists,
please call for
service.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Install the fuser unit.
Call for service.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Open the DADF
cover and remove
jammed original.
(Page 14.1)
Open the DADF
cover and remove the
jammed original.
(Page 14.1)
Check the document
size whether it is
supported.
(Page 17.1)
Open the DADF
cover and remove the
jammed original.
(Page 14.1)
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Chapters
Table of Contents
5
Table of Contents
161
Table of Contents
Troubleshooting
Troubleshooting
120
Opening the Troubleshooting Guide
193
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