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Check List
Q & A
Self-Test Feature
No images on the
Check
screen. I cannot turn
on the monitor.
I cannot see the On
Screen Display.
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
Information section or contact your
Symptom
Is the power cord connected
properly?
Can you see "Check Signal
Cable" on the screen?
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
Can you see "Not Optimum
Mode" on the screen?
There is no image on the screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
Is the monitor connected using
the DVI cable?
Have you locked the On Screen
Display (OSD) Menu to prevent
changes?
dealer.
Check List
the phone number on the
Solutions
Check the power cord connection and
supply.
(Connected using the 'DVI-A to D-
SUB' cable)
Check the 'DVI-A to D-SUB' cable
connection.
(Connected using the DVI cable)
If you still see an error message on
the screen when the monitor is
connected properly, check to see if the
monitor status is set to analog. Press
Source button to have the monitor
double-check the input signal source.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/2000/XP) and then
change the frequency of the video
card.
(Refer to the
Preset Timing
Note: If the initial screen (the login
screen) does not appear,
Service Center or your
dealer.
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency
that the monitor can handle properly.
Adjust the maximum resolution and
frequency that the monitor can handle
properly.
The monitor is in PowerSaver mode.
Press any key on the keyboard or
move the mouse to activate the
monitor and restore the image on the
screen.
If there is still no image, press the
'Source' button. Then press any key
on the keyboard again to activate the
monitor and restore the image on the
screen.
You may get a blank screen if you
boot the system before you connect
the DVI cable, or disconnect and then
reconnect the DVI cable while the
system is running as certain types of
graphic cards do not send out video
signals. Connect the DVI cable and
then reboot the system.
Unlock the OSD by pressing the
MENU button for at least 5 seconds.
Modes)
contact a
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