Microsoft Xbox Wireless Controller Troubleshooting Manual page 3

Tools required: None
Defective Charge Cable
Your charging cable may be defective and will not charge your controller at all. If this is the
case, you will need to buy a new cord.
Part: Xbox One Controller Charging Cable
Tools Required: None
Sticky Buttons
One or more of the buttons on my controller takes longer than usual to pop back up.
Dirt Build Up
There could be minor dirt build up or sugary drink residue within your controller. You're going
to want to see our Buttons Replacement
them, or replace the covers or gasket.
Parts: Button gasket, Button
Tools required: T6 Torx,
switches themselves requires
Part: Xbox One Controller (1537) Motherboard
Tools: T6 Torx, TR8 Torx, Spudger, soldering station
Malfunctioning Thumbstick
I cannot properly navigate my Xbox One.
Guide so you can get to get to your buttons to clean
covers, alcohol cleaning pads
TR8 Torx, Spudger, tweezers
replacing the main
(recommended) Replacing the
board.
tweezers (recommended)