Microsoft Xbox Wireless Controller Troubleshooting Manual
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Also See for Xbox Wireless Controller:
- Repair manual (87 pages) ,
- Instruction manual (64 pages) ,
- Repair instructions (63 pages)
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Microsoft Wireless Controller Troubleshooting:
Controller Won't Connect to Console
I want to navigate my Xbox One, but my controller refuses to connect or will not stay connected
for long.
Low Batteries
Your batteries may be low. If the batteries are low, the controller's wireless signal strength may
be weak and therefore will not connect to the console. You are going to want to replace your
batteries or charge the controller.
Parts:
AA Batteries for Xbox
Tools required: None
Another Wireless Device Is Interfering
A conflicting signal may be responsible for connectivity issues. Consider turning off nearby
wireless devices and reconnecting the controller.
Too Many Controllers Are Connected
Make sure you do not have more than eight controllers connected. That is the limit for the Xbox
One console.
Controller Inactivity
If you set down your controller for longer than fifteen minutes and then come back to an
unresponsive controller, you may need to turn the controller back on.
Controller Is Out Of Range
Your Xbox One Controller signal has a range of 30 feet (9.1 meters). Make sure you are within
this range.
One,
Xbox One Controller Charging Cable
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Summary of Contents for Microsoft Xbox Wireless Controller
- Page 1 Microsoft Wireless Controller Troubleshooting: Controller Won't Connect to Console I want to navigate my Xbox One, but my controller refuses to connect or will not stay connected for long. Low Batteries Your batteries may be low. If the batteries are low, the controller's wireless signal strength may be weak and therefore will not connect to the console.
- Page 2 Controller Is Not Synced If you sync your controller to another device, you will need to re-sync it back to your console. To do this, turn on the Xbox One and hold down the sync button on your controller. Simultaneously, hold down the sync button on your console until the light on your controller begins to flash at a rapid pace.
- Page 3 Tools required: None Defective Charge Cable Your charging cable may be defective and will not charge your controller at all. If this is the case, you will need to buy a new cord. Part: Xbox One Controller Charging Cable Tools Required: None Sticky Buttons One or more of the buttons on my controller takes longer than usual to pop back up.
- Page 4 Residue Build Up Your thumbstick may be sticking or not rotating properly. Check out the Thumbstick Replacement Guide so you can get to your thumbsticks and clean them or replace the thumb stick covers. Part: Thumbstick cover Tools Required: Torx, Spudger If this does not fix the problem, the thumbstick mechanism may be faulty meaning you should replace the secondary...
- Page 5 Low Batteries If your batteries are low, the controller may not vibrate in an effort to save battery life. Replace the batteries or charge your controller. Parts: AA Batteries for Xbox One, Xbox One Controller Charging Cable Tools required: None Vibration May Not Be Supported By The Game Try using another controller on the game that you are playing.