Warranty Terms - Bossini EXEDRA Installation And Maintenance Instructions Manual

WARRANTY TERMS

Dear Customer,
We congratulate you and thank you for choosing a Bossini quality product
The product is guaranteed against any defects due to manufacturing faults as specified
hereunder:
1) 5 Years casting defects or porosity
2) 2 Years chromium plated surfaces defects (not including defects / deterioration caused by use
of abrasive or acid detergents)
3) 2 years cartridges / headworks (except for seals and o-ring washers)
4) 2 years thermostatic cartridges / thermostatic elements (which wear and tear time depends
on quality of the water supplied)
5) Repair or replacement of parts evidencing manufacturing defects, acknowledged by our
technical department.
The request for replacement under the terms of this warranty must be made in a letter setting
out the date and place of purchase and giving a brief explanation of the problem. The letter
must be received by us within the warranty period and must be accompanied by proof of the
purchase date (e.g. a receipt). The warranty only covers production faults / defects and is strictly
limited to the repair or free replacement of the parts which are recognised to be defective. The
defective parts have to be returned to Bossini carriage free with a report describing the defect.
Bossini reserves the right to inspect the part alleged to be faulty or defective and to evaluate the
applicability of the warranty terms.
The warranty does not cover the following:
1-Deterioration of chromium plated surfaces caused by use of disinfectants or
abrasive detergents or those containing alcohol, hydrochloric acid or phosphoric acid or, non
observance of recommended cleaning / maintenance instructions.
2-Deterioration of surface finishes other than chromium plated. Their lifetime depends on the
care in handling and use by the user.
3-Damages to faucets due to incorrect installation or plumbing
4-Incorrect / improper use or neglect of the faucets
5-Unsuitable repair and maintenance or repairs carried out without prior authorisation by
Bossini
6-Normal wear and tear
7-Damages caused by limescale deposits or impurities
8-Damages whether accidental or consequent to missing parts or mis-use of the product
9-Labour costs and/or damages whether accidental or consequent to installation, repair or
replacement of the product
Furthermore, should a home service be necessary (specifically requested by user), to evaluate a
claim, all labour costs relating to the removal, disassembly and reinstallation of the product as
well as travelling expenses will be payable by the user.
B
Warranty effectiveness
The warranty period commences on the date the product is purchased, evidenced by the
relevant purchase document ( e.g.receipt, invoice, cash voucher) and it is unrenewable.
For further information please contact Bossini or its distributor.
MOnOCOMAnDO 3/4/5 VIE
GB
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