CONTENTS CONTENTS Getting Started: Product View ..............1 Tools and Fasteners Needed ..........2 Installation: Installation Overview ............3 Mount the Installation Brackets — Reveal Mount ....4 Mount the Installation Brackets — Face Mount ....5 Install the Shade ............... 7 Operation: Operate the Shade ............
GETTING STARTED LUXAFLEX DUETTE Shades with hard-wired motorisation are recommended for professional ® ® installation only. In most cases, planning and wiring should be completed before the shades are installed. Motorised shades ship with the motor installed inside the headrail. All other components required for operation are ordered separately.
INSTALLATION Installation Overview To install a shade, you will need to perform the following three steps: STEP 1: Install the Brackets STEP 2: Install the Shade STEP 3: Connect the Power Source STEP 1 — Install the Brackets Each shade will include the correct installation brackets for the fabric pleat size. ■...
INSTALLATION Mount the Installation Brackets Reveal Mount — Measure and mark the locations of the two end brackets 50mm from each jamb. ■ Space any additional brackets evenly between the two end brackets. (See the chart on ➤ page 3 for bracket requirements.) Mount into wood whenever possible. 50mm Space Evenly Space Evenly...
INSTALLATION Mount the Installation Brackets — Face Mount Center the shade over the window opening at the desired height. Use a pencil to lightly ■ mark each end of the headrail on the mounting surface. Alternatively, measure the width of the headrail and use that width to mark the headrail ➤...
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INSTALLATION Attach the installation or extension brackets using the screws provided. ■ IMPORTANT: The tops of the installation brackets or extension brackets must be level and the front edges of the brackets must be aligned. If using spacer blocks, first attach each installation bracket to a 10mm spacer block. ■...
3rd party motor controller is selected, the Platinum Remote Control and Wireless Wall Switch cannot be used to operate the shade. Connect DUETTE Hard-wired Motorised Shades with a Platinum Wired Wall Switch The Platinum Wired Wall Switch is used to provide control over hard-wired motorised shades.
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4. Remove screwdriver to lock the wire. Wiring Diagrams ■ To DUETTE To DUETTE Shade To DUETTE Shade Shade Small power supply 34.077.000 Large power supply 34.064.000 can be used for up to 4 can be used for one motor/switch. motors/switches.
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INSTALLATION Connect the Wires WARNING! Do not plug the power supply into the outlet until you have completed all the electrical connections. Any live power can give you an electric shock. Connect the wires from the shade to the power wires. ■...
OPERATION Level the Bottom Rail (If Necessary) Lift the bottom rail to locate the pockets on the underside of the rail. ■ Gently pull down on the bottom rail to fully insert the 3mm Allen wrench key into the pocket. ■...
OPERATION Operate the Shade Lower and raise the shade using the control device(s) for your particular installation. ■ References Platinum Technology Remote Operation For information regarding operation and programming of the Platinum Technology remote control, refer to your Platinum Technology Remote Control Guide. Platinum Technology Hard-Wired Wall Switch Operation For information regarding operation and programming of the Platinum Technology Wall Switch, refer to your Platinum Technology Wall Switch Guide for Hard‑Wired Systems.
OPERATION Troubleshooting If your shade is not operating correctly; First, refer to the table below for specific solutions for your shade. ■ Next, review any guides that came with your motor control devices. ■ If questions remain, please contact your fabricator motorization specialist. ■...
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OPERATION Problem The motor seems to be running with difficulty, or sounds like it is straining. Solution Check that inside-mounted shades are not installed too tightly into the window opening. Make sure there is clearance between the ends of the shade and the window casement.
■ the back of the headrail down and out from the bracket. Cleaning Procedures LUXAFLEX DUETTE Shades are made of anti-static, dust-resistant fabric which repels dirt and ® ® dust. For most honeycomb fabrics, the following cleaning options are available. Dusting Regular light dusting with a feather duster is all the cleaning that is needed in most ■...
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CARE Bathtub Cleaning/Water Immersion Immerse the shade in a basin or bathtub filled with warm water and a mild detergent. Never ■ immerse the headrail into the solution. Rinse with clean water. ■ Before removing from the rinse water, fully raise the shade and tilt it to allow excess water ■...
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