ZyXEL Communications PRESTIGE 2602HW Series Quick Start Manual
ZyXEL Communications PRESTIGE 2602HW Series Quick Start Manual

ZyXEL Communications PRESTIGE 2602HW Series Quick Start Manual

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Prestige 2602HW Series
ADSL VoIP IAD with 802.11g Wireless

Quick Start Guide

Version 3.40
August 2004

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Summary of Contents for ZyXEL Communications PRESTIGE 2602HW Series

  • Page 1: Quick Start Guide

    Prestige 2602HW Series ADSL VoIP IAD with 802.11g Wireless Quick Start Guide Version 3.40 August 2004...
  • Page 2: Table Of Contents

    1 Introducing the Prestige ... 3 1.1 Required Information ... 3 2 Hardware ... 4 2.1 Safety Warnings ... 4 2.2 Rear Panel Connections... 5 2.3 Prestige 2602HWL... 7 2.4 Front Panel LEDs ... 9 3 Internet Access With Zero Configration ... 11 4 Setting Up Your Computer’s IP Address ...
  • Page 3: Introducing The Prestige

    1 Introducing the Prestige The Prestige P2602HW ADSL VoIP IAD (Integrated Access Device) combines high- speed ADSL Internet access, a 4-port Ethernet switch, IEEE 802.11g wireless access, and Voice over IP (VoIP) communication capabilities. It is ideal for small networks. VoIP is the sending of voice signals over the Internet.
  • Page 4: Hardware

    INTERNET ACCOUNT INFORMATION RFC 1483 Ethernet Encapsulation Gateway IP Address: ENET ENCAP __________________ User Name: ____________ PPPoA Service Name: ____________ PPPoE User Name: ____________ You should have a voice account already set up. Your VoIP service provider should have given you most of the following information. Some VoIP service providers automatically configure VoIP settings when the Prestige connects to the Internet, in which case you would not need the following VoIP information.
  • Page 5: Rear Panel Connections

    Prestige 2602HW Series Quick Start Guide personnel can service the device. Please contact your vendor for further information. Use ONLY the dedicated power supply for your device. Connect the power cord or power adaptor to the right supply voltage, that is, 110V AC for North America or 230V AC for Europe.
  • Page 6 Figure 1 Rear Panel Hardware Connections Table 1 Rear Panel Description LABEL Connect to a telephone jack using the included telephone wire. LAN 1..4 Connect to a computer/external hub using an Ethernet cable. PHONE Connect analog telephones to these ports using telephone wire. These are also known as FXS (Foreign Exchange Station) ports.
  • Page 7: Prestige 2602Hwl

    Table 1 Rear Panel Description LABEL CONSOLE Only connect this port if you want to configure the Prestige using the SMT via console port see your User's Guide for details. Use the console port for local device configuration and management. Connect one end of the console cable to the console port of the Prestige and the other end to a serial port (COM1, COM2 or other COM port) on your computer.
  • Page 8 Figure 2 Prestige 2602HWL Phone and DSL Connections The DSL port handles both the ADSL and regular telephone service connections. The phone line port is also known as an FXO (Foreign Exchange Office) port. The P2602HWL includes a v-shaped cable with one black wire and one gray wire. Connect the end where the wires join to the P2602HWL’s DSL port.
  • Page 9: Front Panel Leds

    2.4 Front Panel LEDs Table 2 Front Panel LED Descriptions COLOR STATUS PWR/ SYS Green Blinking Blinking Figure 3 Front Panel DESCRIPTION The Prestige is receiving power and functioning properly. The Prestige is rebooting. Power to the Prestige is too low. The Prestige is receiving power but not functioning properly.
  • Page 10 Table 2 Front Panel LED Descriptions COLOR STATUS LAN 1.. 4 Green Blinking Amber Blinking WLAN Green Blinking DSL/ PPP Green Fast Blinking Slow Blinking Amber Blinking VoIP Green Blinking Phone 1-2 Green Blinking DESCRIPTION Successful 10Mb Ethernet connection. The Prestige is sending/receiving data. The Prestige has a successful 100Mb Ethernet connection.
  • Page 11: Internet Access With Zero Configration

    3 Internet Access With Zero Configration With the Prestige’s Zero Configuration, you can access the Internet easily. Simply connect a computer to the Prestige and access the Internet without changing the network settings (such as the IP address and subnet mask) of the computer. Step 1.
  • Page 12: Windows 95/98/Me

    Skip this section if your computer is already set up to accept a dynamic IP address (this is the default setting for most new computers) or has a static private IP address. The Prestige is already set up to assign your computer an IP address. Use this section to set up your computer to receive an IP address or assign it a static IP address in the 192.168.1.2 to 192.168.1.254 range with a subnet mask of 255.255.255.0.
  • Page 13 Click the IP Address tab. -If your IP address is dynamic, select Obtain an IP address automatically. -If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. Click the DNS Configuration tab.
  • Page 14: Windows 2000/Nt/Xp

    gateways. -If you have a gateway IP address, type it in the New gateway field and click Add. Click OK to save and close the TCP/IP Properties window. Click OK to close the Network window. Insert the Windows CD if prompted. Turn on your Prestige and restart your computer when prompted.
  • Page 15 The Internet Protocol TCP/IP Properties screen opens (the General tab in Windows XP). - To have your computer assigned a dynamic IP address, click Obtain an IP address automatically. If you know your DNS sever IP address(es), type them in the Preferred DNS server and/or Alternate DNS server fields.
  • Page 16: Checking/Updating Your Computer's Ip Address

    4.3 Checking/Updating Your Computer’s IP Address In the computer, click Start, (All) Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ipconfig" and then press ENTER to verify that your computer’s IP address is in the correct range (192.168.1.2 to 192.168.1.254) with subnet mask 255.255.255.0.
  • Page 17: Configuring Your Prestige

    C:\>ping 192.168.1.1 Pinging 192.168.1.1 with 32 bytes of data: Reply from 192.168.1.1: bytes=32 time=10ms TTL=254 Reply from 192.168.1.1: bytes=32 time<10ms TTL=254 Reply from 192.168.1.1: bytes=32 time<10ms TTL=254 Reply from 192.168.1.1: bytes=32 time<10ms TTL=254 Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = Your computer can now communicate with the Prestige using the LAN port.
  • Page 18 Figure 4 Entering Prestige LAN IP Address in Internet Explorer An Enter Network Password window displays. Enter the user name (“admin” is the default), password (“1234” is the default). Click Login to proceed to a screen asking you to change your password. Click Reset to revert to the default password in the password field Figure 5 Web Configurator: Password Screen It is highly recommended you change the default password! Enter a new password,...
  • Page 19: Common Screen Command Buttons

    Click Logout in the navigation panel when you have finished a Prestige management session. Navigation panel LOGOUT Figure 6 Web Configurator: Site Map Screen The Prestige automatically logs you out if the management session is idle for five minutes. Log back in if this happens. 5.2 Common Screen Command Buttons This table shows common command buttons found on many web configurator screens.
  • Page 20 Figure 7 Wizard Screen 1 The second wizard screen varies depending on what mode and encapsulation type you use. All screens shown are with routing mode. Configure the fields and click Next to continue. From the Mode drop-down list box, select Routing (default) if your ISP allows multiple computers to share an Internet account.
  • Page 21 Figure 8 Internet Connection with PPPoE Select Nailed-Up Connection when you want your connection up all the time. The Prestige will try to bring up the connection automatically if it is disconnected From the Network Address Translation drop-down list box, select SUA Only, Full Feature or None.
  • Page 22 Figure 10 Internet Connection with ENET ENCAP Figure 11 Internet Connection with PPPoA Use this screen to configure the voice settings (for the Prestige’s SIP account one) with the information in the Voice Account Information table. In the ENET ENCAP Gateway field, enter the gateway IP address given by your ISP.
  • Page 23 Your VoIP service provider may automatically configure VoIP settings when the Prestige connects to the Internet. If so, you only need to configure the authentication user ID and password A SIP account's Uniform Resource Identifier (URI) identifies the SIP account in a way similar to the way an e-mail address identifies an e-mail account.
  • Page 24 Select Send Caller ID to show identification information when you make VoIP calls. Phone 1 and Phone 2 correspond to the Prestige’s physical PHONE 1 and 2 ports, respectively. Select whether you want to apply this SIP account to Phone 1, Phone 2 or both.
  • Page 25 Figure 14 Wizard: LAN Configuration From the DHCP Server drop-down list box, select On to allow your Prestige to assign IP addresses, an IP default gateway and DNS servers to computer systems that support the DHCP client. Select Off to disable DHCP server. When DHCP server is used, set the following items: Specify the first of the contiguous addresses in the IP address pool in the Client IP Pool Starting Address field.
  • Page 26: Test Your Internet Connection

    Prestige 2602HW Series Quick Start Guide Figure 15 Wizard Screen 4 5.4 Test Your Internet Connection Launch your web browser and navigate to www.zyxel.com. Internet access is just the beginning. Refer to the User’s Guide for more detailed information on the complete range of Prestige features.
  • Page 27 Figure 16 Wireless LAN: Wireless The following table describes the fields in this screen. Table 3 Wireless LAN: Wireless LABEL Enable The wireless LAN is turned off by default, before you enable the Wireless LAN wireless LAN you should configure some security by setting MAC filters and/or 802.1x security;...
  • Page 28 Table 3 Wireless LAN: Wireless LABEL Hide ESSID Select Yes to hide the ESSID so a wireless client cannot obtain the ESSID through passive scanning. Select No to make the ESSID visible so a wireless client can obtain the ESSID through passive scanning. Channel ID The radio frequency used by IEEE 802.11b wireless devices is called a channel.
  • Page 29: Wireless Lan Security Setup

    Prestige 2602HW Series Quick Start Guide The wireless clients and Prestige must use the same ESSID, channel ID and WEP encryption key (if WEP is enabled) for wireless communication. 6.2 Wireless LAN Security Setup For added security, set your Prestige to check the MAC address of the wireless client device against a list of allowed or denied MAC addresses.
  • Page 30 Prestige 2602HW Series Quick Start Guide Figure 17 Wireless LAN: MAC Address Filter The following table describes the fields in this screen. Table 4 Wireless LAN: MAC Address Filter LABEL DESCRIPTION Active Select Yes from the drop down list box to enable MAC address filtering.
  • Page 31: 802.1X And Wpa Overview

    Table 4 Wireless LAN: MAC Address Filter LABEL Action Define the filter action for the list of MAC addresses in the MAC Address table. Select Deny Association to block access to the router, MAC addresses not listed will be allowed to access the router Select Allow Association to permit access to the router, MAC addresses not listed will be denied access to the router.
  • Page 32: Configuring Sua Server

    If you have a single public IP address then select SUA Only in the NAT-Mode screen (see Figure 18). If you have multiple public IP addresses then you may use full feature mapping types (see the User’s Guide for more details). NAT supports five types of IP/port mapping.
  • Page 33 Figure 19 SUA/NAT Server The following table describes the labels in this screen. Table 5 SUA/NAT Server LABEL Start Port Type a port number in this field. To forward only one port, type the port number again in the End Port field. To forward a series of ports, type the start port number here and the end port number in the End Port field.
  • Page 34: Firewall Overview

    6.6 Firewall Overview The Prestige firewall is a stateful inspection firewall and is designed to protect against Denial of Service attacks when activated. The Prestige’s purpose is to allow a private Local Area Network (LAN) to be securely connected to the Internet. The Prestige can be used to prevent theft, destruction and modification of data, as well as log events, which may be important to the security of your network.
  • Page 35: Enabling The Firewall With Default Policy

    6.7 Enabling the Firewall with Default Policy From the main screen, click Firewall and then Default Policy to display the following screen. Activate the firewall by selecting the Firewall Enabled check box as seen in the following screen. The following table describes the labels in this screen. Table 6 Firewall: Default Policy LABEL Firewall...
  • Page 36: Procedure For Configuring Firewall Rules

    Table 6 Firewall: Default Policy LABEL Packet This is the direction of travel of packets (LAN to LAN/Router, LAN to Direction WAN, WAN to WAN/Route and WAN to LAN). Firewall rules are grouped based on the direction of travel of packets to which they apply.
  • Page 37 Figure 22 Rule Summary The following table describes the labels in this screen. LABEL Firewall Rules This read-only bar shows how much of the Prestige's memory for Storage Space recording firewall rules it is currently using. When you are using 80% in Use or less of the storage space, the bar is green.
  • Page 38 Table 7 Rule Summary LABEL Rule This is your firewall rule number. The ordering of your rules is important as rules are applied in turn. Click a rule’s number to go to the Firewall Edit Rule screen to configure or edit a firewall rule. Active This field displays whether a firewall is turned on (Y) or not (N).
  • Page 39 LABEL Back Click Back to return to the previous screen. Apply Click Apply to save your changes back to the Prestige. Cancel Click Cancel to begin configuring this screen afresh. Follow these directions to create a new rule. In the Rule Summary screen, type the index number for where you want to put the rule.
  • Page 40 Prestige 2602HW Series Quick Start Guide Figure 23 Creating/Editing A Firewall Rule...
  • Page 41 The following table describes the labels in this screen. Table 8 Firewall: Edit Rule LABEL Active Select this option to enable this firewall rule. Action for Use the radio button to select whether to discard (Block) or allow the Matched passage of (Forward) packets that match this rule.
  • Page 42: Speed Dial Configuration

    Table 8 Firewall: Edit Rule LABEL Schedule Day to Apply Select everyday or the day(s) of the week to apply the rule. Time of Day Select All Day or enter the start and end times in the hour-minute to Apply (24- format to apply the rule.
  • Page 43: Lifeline Configuration (Prestige 2602Hwl)

    Select Use Proxy if calls to this party use your SIP account configured in the VoIP screen. Select Non-Proxy (Use IP or URL) if calls to this party use a different SIP server or go directly to the callee’s VoIP phone (peer-to-peer). Enter the SIP server’s or the party’s IP address or domain name (up to 127 ASCII Extended set characters).
  • Page 44: Making Phone Calls

    You can also specify phone numbers that should always use the regular phone service (without having to dial a prefix number). Do this for emergency numbers (like those for contacting police, fire or emergency medical services). 7 Making Phone Calls This section explains how to make VoIP or regular calls (Prestige 2602HWL only).
  • Page 45: Troubleshooting

    Prestige to automatically use the regular phone service for certain calls (like emergency calls) without the need of a (prefix) number. When the VoIP LED is off, the VoIP service is not available and you can make regular calls without dialing a (prefix) number. 8 Troubleshooting PROBLEM None of the...
  • Page 46: Table 9 Troubleshooting

    Table 9 Troubleshooting PROBLEM Cannot access Verify the Internet connection settings in the WAN Setup screen. the Internet. Make sure you entered the correct user name and password. For wireless clients, check that both the Prestige and wireless client(s) are using the same ESSID, channel and WEP keys (if WEP encryption is activated).

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