CyberResearch CyRAQ 21C Series User Manual

21" nema 4x flat panel displays for rack, panel, and vesa mounting systems with optional ar bonding technology

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Displays

RAQ

21C Series

21" NEMA 4X Flat Panel Displays

For Rack, Panel, and VESA Mounting

Systems with Optional AR Bonding™

Technology

USER'S MANUAL

VER. 1.3C• APR 2009

No part of this manual may be reproduced without permission

CyberResearch

, Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-483-8815 (9am to 5pm EST) FAX: 203-483-9024

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Page 1 Systems with Optional AR Bonding™ Technology USER’S MANUAL VER. 1.3C• APR 2009 No part of this manual may be reproduced without permission CyberResearch , Inc. ® www.cyberresearch.com 25 Business Park Dr., Branford, CT 06405 USA 203-483-8815 (9am to 5pm EST) FAX: 203-483-9024...
Page 3 CyberResearch, Inc. In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.
Page 4 Revision # Description Date of Issue 1.0C Initial Release September 22 2008 Updated power 1.1C October 4 2008 supply specs Added Flush-Mount 1.2C October 6 2008 Mechanical Drawing Updated function 1.3C April 30, 2009 button actions ©Copyright 2009 CyberResearch, Inc...
Page 5: Table Of Contents
Right Click Emulation ................42 4.2.7 Touch Settings ..................43 Product Care......................45 Cleaning ......................45 5.1.1 Touchscreen ....................45 5.1.2 LCD......................45 5.1.3 Fan Filters ....................46 CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 7 Figure 29: Landscape Mounting Plate Dimensions for Universal-Mount Models... 48 Figure 30: Portrait Mounting Plate Dimensions for Universal-Mount Models....49 Figure 31: Display and Enclosure Dimensions for Flush-Mount Models ......50 CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 9: Introduction
RAQ 21 uses a groundbreaking raised bezel design allowing the installation of a rugged 21.3″ flat panel display in a standard EIA 19″ rack! The engineers at CyberResearch have also designed mounting plates that allow the C RAQ 21 to be rack or panel-mounted in either landscape or portrait orientation.
Page 10: Why The Craq
1.1 Why the C The C RAQ concept was conceived in the Engineering Department at CyberResearch as we began to examine how the recent advances in LCD technology and image quality could potentially affect our market and customer base. The LCD display today provides viewing angles comparable to CRTs with no discernable loss of picture quality;...
Page 11: Cyberresearch Ar Bonding™ Technology
LCDs appear brighter—even in direct sunlight. CyberResearch now offers AR Bonding™ Technology on our entire line of signature ® LCDs, which dually seals the display while significantly reducing the transmission of reflected light to it.
Page 12: Product Safety And Regulatory Information
Dangerously high voltages are present inside this unit. Do not disassemble the unit— there are no user-serviceable components inside the display’s enclosure. Please contact CyberResearch, Inc. for repair. This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances.
Page 13: Specifications
Vertical 56Hz..75Hz Horizontal 30KHz..81KHz Scanning Frequency Vertical (digital signals) 56Hz..75Hz Horizontal (digital signals) 30KHz..81KHz Dot Pitch 0.27mm Response Rate GTG (gray-to-gray) Backlight Type CCFT CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 14 EIA 19" rack, or can be used behind panel for secure panel mounting Stand Features • Optional portrait rack-mounting plate (substituted on request) lets you rack- mount display in portrait orientation screen rotation software included) ©Copyright 2009 CyberResearch, Inc...
Page 15 Cooling Summary 3 cooling fans Number of Fans of This Type Cooling Fans Fan Size 60mm X 60mm Fan Location(s) Rear Air Filter Location Rear CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 16 Depth (including handles) 3.3" (83.82mm) Depth Behind Panel 3.1" (78.74mm) Protrusion from Rack (including handles) 0.2" (5.08mm) Panel-Mount Cutout, Width 19.2" (487mm) Panel-Mount Cutout, Height 15.78" (401mm) Weight Weight 24.03lbs (10.9kg ) Display Filter Weight Under 30 lbs. ©Copyright 2009 CyberResearch, Inc...
Page 17: Features
1.5 Features 1.5.1 Overview ® The CyberResearch C 21 is a 21.3-inch analog/digital LCD display that offers the highest quality images possible with analog and digital source inputs. Its multiple inputs (VGA, DVI, S-Video & Composite Video) allow users to connect to different input sources simultaneously.
Page 18: Setup
7) Eight Button Head mounting 10-32 1/2″ bolts 8) Fourteen 10-32 mounting nuts. -OR- CPBF, CPBR, CPSF & CPSR 21C come with 10 mounting clamps lieu of CRMS UNL or CRMS POR, 10-32 1/2″ mounting bolts and 10-32 nuts. ©Copyright 2009 CyberResearch, Inc...
Page 19: Optional Accessories
2) Touchscreens are available for all models 3) SWC 100 VESA mounting plate for VESA mount models : If any of these items are missing or damaged contact CyberResearch, Inc. immediately CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 20: Rack Mounting: Crxf/Crxr 21
(Relative Humidity, non-condensing: 10%..80%.) Server Rack (Cutaway) Mounting Plate Bolt (Supplied) RAQ Mounting Nuts (Supplied) Display : CRMS Universal Mounting Plates Affixed Directly to Server Rack’s Mounting Holes CRMS UNL Universal Mounting Plate Figure 1: Installation Assembly ©Copyright 2009 CyberResearch, Inc...
Page 21: Rack-Mount Gasket Installation
Figure 2: Gasket Installation 6. When done, firmly press down and smooth gasket in Section A. 7. Repeat process for each of the other three sides. CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 22: Landscape Orientation
Important! Do not exceed 30 in/lbs when tightening mounting nuts. 4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts. Figure 3: Rack-Mount Landscape Installation ©Copyright 2009 CyberResearch, Inc...
Page 23: Portrait Orientation
Do not exceed 30 in/lbs when tightening mounting nuts. 4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts. Figure 4: Rack-Mount Portrait Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 24: Panel Mounting: Crxf/Crxr 21
5. Carefully align and place the rest of Section A, working out from center. 6. When done, firmly press down and smooth gasket in Section A. 7. Repeat process for each of the other three sides. Figure 5: Panel Mount Gasket Installation ©Copyright 2009 CyberResearch, Inc...
Page 25: Panel Mounting The Display
Do not exceed 30 in/lbs when tightening mounting nuts. 4. Also from rear of the panel, second person must install and tighten the fourteen 5. 10-32 mounting nuts. Figure 6: Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 26: Flush Panel-Mounting: Cpxf/Cpxr 21C
C RAQ 21 parts and dimensions, custom units may not ™ meet these specifications. Poron gasket is installed by CyberResearch, Inc. on CPBF & CPBR 21 models. Panel Mounting the Display 2.4.1 1. Panel cutout is 401mm H x 487mm W for landscape installation (Figure 7).
Page 27: Figure 7: Flush Panel-Mount Landscape Installation
® ® CyberResearch Displays Figure 7: Flush Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 28: Figure 8: Insert Mounting Clamp
Figure 8: Insert Mounting Clamp 4. Ensure that hooks on clamp, butt against rear of slot as shown in Figure 5. Tighten mounting clamps with Phillips head screwdriver until snug. Figure 9: Tighten Mounting Clamp ©Copyright 2009 CyberResearch, Inc...
Page 29: Vesa Mounting: Cvbf/Cvbr 21
Figure 12: Affix Clamp to Benchtop 6) Secure the SWC 100 adapter (Figure 13) to the VESA arm. Figure 13: SWC 100 Adapter Mounting Plate Figure 14: Remove Screw CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 30: Figure 15: Mounting Arm To Display
Carefully support the main body of arm while gently pushing downward Turn hex key counterclockwise Figure 16: Mounting Arm Base to Clamp (toward ‘-’) to decrease capacity Clockwise (toward ‘+’) to increase capacity Figure 17: Adjust Weight Capacity ©Copyright 2009 CyberResearch, Inc...
Page 31: Connecting The Display
Windows resolution is set either too high, or too low for the display; check the resolution by reinstalling the old display CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 32 The analog and DVI cables are both connected to the display and the same computer. The display is reading the wrong video input; push the Exit/Source button to toggle between the VGA and DVI inputs. The unit is malfunctioning. ©Copyright 2009 CyberResearch, Inc...
Page 33: Display Driver Installation
1. Insert the driver DVD into the computer’s DVD drive. 2. When the splash screen appears, select Install Drivers. 3. When the Install Products window appears, click Display Drivers. CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 35 7. Then Click Install. 8. When the Digital Signature window appears, click Yes. 9. When the driver has been installed a Display Setup message will appear, click CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 36 : If the C doesn’t display an image immediately, move the mouse to awaken it from “Suspend” mode. : If an image still isn’t displayed, push the Exit/Source button to ensure the correct input is being used. ©Copyright 2009 CyberResearch, Inc...
Page 37: Using The C Yraq ® 21C
5 6 7 Figure 19: User Controls (Flush Panel-Mount Model Shown) : Front and rear user controls are available for the CyRAQ 21C series of displays. The controls for front and rear are identical. The display control membrane for rear-controlled units is mounted vertically on the rear cover.
Page 38 (up) the value of selected OSD control option OSD OFF: Launches Brightness control; increases brightness Exit OSD ON: Scrolls down through sub-menu items OSD OFF: Auto adjust Menu/Select OSD ON: Selects highlighted options OSD OFF: Launches OSD menu ©Copyright 2009 CyberResearch, Inc...
Page 39: Touchscreen
The Touchscreen and internal controller board inside your C display has already been installed for you by the engineers at CyberResearch, Inc. You should never need to open the case of this unit to install/change any of the internal connections or for any other reason.
Page 40: Usb Cable Connection
4.1.3 1. Reboot your computer. ® 2. After Windows loads, put the CyberResearch Software and Utilities DVD into the drive. Figure 21: Splash Screen 3. When the splash screen appears (Figure 21) click on Install Drivers 4. Then click TouchScreen (Figure 22)
Page 41: Figure 22: Install Products
® ® CyberResearch Displays Figure 22: Install Products 5. After the Welcome window appears, click Next to continue CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 43 9. After touch screen driver is installed, you will be prompted to restart the computer 10. The driver you are installing is compatible with Windows. Click Continue Anyway (you may need to do this more than once). CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 44: Calibration
Generally speaking, the default setting of 4 Point Calibration is quite accurate for most applications. It is recommended the user try this default setting before configuring calibration with a different setting. If adjustments need to be made, use the procedure on the next page: ©Copyright 2009 CyberResearch, Inc...
Page 45 3. When the Calibration Options window appears: a. Click/touch on a Calibration Type icon -AND- b. Choose an Offset radio button. 4. Then click/touch OK. CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 46: Calibration Routine
10 seconds. This time-out feature has been added to the calibration program to insure that you can exit the calibration screen in the event that you have a damaged our disconnected touchscreen. This time-out feature may also be configured for other time-out values. ©Copyright 2009 CyberResearch, Inc...
Page 47: Calibration Test
OK or Apply to save your settings. 5. If you have multiple displays return to the Screen Selection tab and select another display to calibrate. Figure 24: Calibration Target CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 48: Drawing Test
This is a simple drawing program that you may use to determine if you touchscreen is working properly. 1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire TSHARC Control Panel). 2. Click/touch the Calibration Tab, then click/touch the Test button ©Copyright 2009 CyberResearch, Inc...
Page 49 3. Tap some points on the screen, or, write a word to ensure the program renders the contact points correctly. 4. When done, click/touch Quit. CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 50: Right Click Emulation
“hold” is acceptable. 3. The event area should be set to at least the same size as your finger tip. 4. Click or touch “Apply” to apply your selection. “OK” to apply and exit the control panel ©Copyright 2009 CyberResearch, Inc...
Page 51: Touch Settings
Touch up: Touch sent only at touch up. Disables right click and double click functions. Click or touch Apply to apply your selection. OK to apply and exit the control. Figure 26: Touch Settings Tab CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 53: Product Care
Always dampen the towel first, and then clean the LCD screen to reduce abrasion from the cleaning applicator. Do not use or store flammable substances near the LCD. CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 54: Fan Filters
Cleaning frequency is largely based on environmental and other conditions immediately surrounding the unit. Since most applications require the C to be rack or panel-mounted, the engineers at CyberResearch, Inc. designed a filter system users can maintain without dismounting the display, disassembling the unit, or removing the fan filters from the enclosure.
Page 55: Figure 28: Display And Enclosure Dimensions For Universal-Mount Models
® ® CyberResearch Displays 6 Mechanical Drawings Figure 28: Display and Enclosure Dimensions for Universal-Mount Models CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 56: Figure 29: Landscape Mounting Plate Dimensions For Universal-Mount Models
® ® CyberResearch Displays Figure 29: Landscape Mounting Plate Dimensions for Universal-Mount Models ©Copyright 2008 CyberResearch, Inc...
Page 57: Figure 30: Portrait Mounting Plate Dimensions For Universal-Mount Models
® ® CyberResearch Displays Figure 30: Portrait Mounting Plate Dimensions for Universal-Mount Models CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 58: Figure 31: Display And Enclosure Dimensions For Flush-Mount Models
® ® CyberResearch Displays Figure 31: Display and Enclosure Dimensions for Flush-Mount Models ©Copyright 2008 CyberResearch, Inc...
Page 59 Signal connections and programming are the two most common sources of difficulty. CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call.
Page 61 Warranty Notice CyberResearch, In c. warrants t hat this eq uipment as furnishe d will be fr ee f rom defects in mater ial a nd work manship for a period of o ne ye ar fro m the conf irmed date of p urchase b y t he original buyer a nd that u pon written n otice of any such defect, Cy berResearch, Inc.
Page 64 CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com...

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Cvbf 21c

CyberResearch CyRAQ 21C Series User Manual

1 Introduction

2 Setup

3 Using the C YRAQ ® 21C

4 Touchscreen

5 Product Care

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