CyberResearch CYRAQ 21A User Manual

21" nema 4x flat panels monitor for rack, panel, and vesa mounting system with optional ar bonding technology

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Displays

RAQ 21A Series

21" NEMA 4X Flat Panel Monitors

For Rack, Panel, and VESA Mounting

Systems with Optional AR Bonding™

Technology

Screen Rotation Software Included

USER'S MANUAL

VER. 2.5 • OCT 2005

No part of this manual may be reproduced without permission

CyberResearch

, Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-483-8815 (9am to 5pm EST) FAX: 203-483-9024

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Page 1 Technology Screen Rotation Software Included USER’S MANUAL VER. 2.5 • OCT 2005 No part of this manual may be reproduced without permission CyberResearch , Inc. ® www.cyberresearch.com 25 Business Park Dr., Branford, CT 06405 USA 203-483-8815 (9am to 5pm EST) FAX: 203-483-9024...
Page 5 CyberResearch, Inc. In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.
Page 7: Table Of Contents
Color Control ... 44 3.2.7 Select Language ... 45 3.2.8 Customize OSD Menu ... 45 3.2.9 Source Select... 46 Touchscreen ... 47 CyberResearch, Inc. 25 Business Park Drive Branford, CT USA Table of Contents RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com...
Page 8 4.2.6 Right Click Emulation ... 58 4.2.7 Touch Settings ... 59 Product Care... 60 Cleaning ... 60 5.1.1 Touchscreen ... 60 5.1.2 LCD... 60 5.1.3 Fan Filters ... 61 Mechanical Drawings ... 62 ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 9 Figure 40: Cleaning Fan Filters ... 61 Figure 41: Display and Enclosure Dimensions... 62 Figure 42: Landscape Mounting Plate Dimensions ... 63 Figure 43: Portrait Mounting Plate Dimensions ... 64 CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 11: Introduction
LCD monitor available today—the C a groundbreaking raised bezel design allowing the installation of a rugged 21.3″ flat panel display in a standard EIA 19″ rack! The engineers at CyberResearch have also designed mounting plates that allow the C landscape or portrait orientation. The accompanying screen rotation software rotates the desktop 90°, 180°, or 270°...
Page 12: Why The C
RAQ 21? The C RAQ concept was conceived in the Engineering Department at CyberResearch as we began to examine how the recent advances in LCD technology and image quality could potentially affect our market and customer base. The LCD monitor today provides viewing angles comparable to CRTs with no discernable loss of picture quality;...
Page 13: Cyberresearch Ar Bonding™ Technology
LCDs appear brighter—even in direct sunlight. CyberResearch now offers AR Bonding™ Technology on our entire line of signature RAQ LCDs, which dually seals the display while significantly reducing the transmission of reflected light to it.
Page 14: Product Safety And Regulatory Information
Dangerously high voltages are present inside this unit. Do not disassemble the unit— there are no user-serviceable components inside the monitor’s enclosure. Please contact CyberResearch, Inc. for repair. This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances.
Page 15: Specifications
Vertical Scanning Horizontal Frequency Vertical (digital signals) Horizontal (digital signals) Dot Pitch Backlight Type CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 LCD flat panel Standard analog VGA (15-pin) DVI (Digital Visual Interface) 21.3" 20" and larger...
Page 16 EIA 19" rack, or can be used behind panel for secure panel mounting • Optional portrait rack-mounting plate (substituted on request) lets you rack- mount display in portrait orientation (screen rotation software included) ©Copyright 2005 CyberResearch, Inc ® Displays...
Page 17: Environmental Specifications
Shock Resistance Operating Vibration Operating Resistance Altitude, Max. Safety & Standards Compliance Power Management CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 OSD controls for menu navigation (5 buttons) Via OSD controls Via OSD controls • Auto Button: One-touch automatic screen adjustment •...
Page 18 Bezel Depth in Front of Panel: 1.6" + gasket thickness • Gasket Depth: 0.125" uncompressed. • Mounting Adapter Plate Depth: 0.1" • Rack Height in Portrait View: 19.2" (11U) 24.03 lbs (10.9kg ) Under 30 lbs. ©Copyright 2005 CyberResearch, Inc ® Displays...
Page 19: Features
RAQ is compatible with Windows and Macintosh operating systems. To operate the display at its highest resolution a video card that supports 1600 x 1200 pixels is required. See 1.4.3 for CyberResearch video cards that meet this requirement. 1.5.3 Recommended Video Cards The CyberResearch video cards listed below support the C resolution of 1600 x 1200 (most of the cards listed exceed this specification).
Page 20: Setup
CPBF, CPBR, CPSF & CPSR 21A come with one Compression Mounting Plate lieu of CRMS UNL or CRMS POR 8) Eight Button Head Mounting 10-32 1/2″ Bolts 9) Fourteen 10-32 Mounting Nuts. CyberResearch RAQ 21 RAQ monitor in a suitable -OR- ©Copyright 2005 CyberResearch, Inc ® Displays...
Page 21: Optional Accessories
2) Touchscreens are available for all models 3) SWC 100 VESA mounting plate for VESA mount models : If any of these items are missing or damaged contact CyberResearch, Inc. immediately 2.1.3 Ordering Information BRUSHED STAINLESS STEEL BEZEL RAQ™ 24 Series: 24″ LCD Display, 1920 x 1200, 300 nits* #CRSR 24C ...Universal Mount;...
Page 22: Rack Mounting: Crxf/Crxr 21
4. Is there a possibility that the ambient humidity around the display will exceed its rated specification? (Relative Humidity, non-condensing: 10%...80%.) RAQ Mounting Nuts (Supplied) : CRMS Universal Mounting Plates Affixed Directly to Server Rack’s Mounting Holes Figure 1: Installation Assembly ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch Server Rack (Cutaway) Mounting Plate Bolt...
Page 23: Rack-Mount Gasket Installation
5. Carefully align and place the rest of Section A holes, working out from center. 6. When done, firmly press down and smooth gasket in Section A. 7. Repeat process for each of the other three sides. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 RAQ’s enclosure is...
Page 24: Landscape Orientation
Important! Do not exceed 30 in/lbs when tightening mounting nuts. 4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts. Figure 3: Rack-Mount Landscape Installation ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 25: Portrait Orientation
Do not exceed 30 in/lbs when tightening mounting nuts. 4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts. Figure 4: Rack-Mount Portrait Installation CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815;...
Page 26: Figure 5: Panel Mount Gasket Installation
7. Repeat process for each of the other three sides. RAQ 21, and meets Environmental requirements in RAQ, the included gasket must be affixed to RAQ’s enclosure is Figure 5: Panel Mount Gasket Installation ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 27: Panel Mounting The Monitor
Do not exceed 30 in/lbs when tightening mounting nuts. 4. Also from rear of the panel, second person must install and tighten the fourteen 10-32 mounting nuts. Figure 6: Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 ™...
Page 28: Flush Panel-Mounting: Cpxf/Cpxr 21A
10-32 mounting nuts. See Next Page For Illustration RAQ 21, and meets Environmental requirements in RAQ 21 parts and dimensions, custom units may not ™ gasket is installed by CyberResearch, Inc. on CPBF & ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 29: Figure 7: Flush Panel-Mount Landscape Installation
® Displays RAQ™ 21 CyberResearch Figure 7: Flush Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 30: Vesa Mounting: Cvbf/Cvbr 21
11) to the VESA arm. Figure 11: SWC 100 Adapter Mounting Plate CyberResearch Figure 8: 100 x 100mm VESA Mounting Holes Figure 9: VESA Arm Clamp Figure 10: Affix Clamp to Benchtop ©Copyright 2005 CyberResearch, Inc ® Displays 100 x VESA...
Page 31: C Yraq
Turn hex key counterclockwise (toward ‘-’) to decrease capacity Clockwise (toward ‘+’) to increase capacity CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 Figure 12: Remove Screw VESA SWC 100 Rear of...
Page 32: Connecting The Display
CRTs refresh rate; set the refresh rate @ 60Hz. Figure 16: C Analog USB Port Port Video Port on the front of the display, the status light will ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch RAQ Connection Layout Serial Port...
Page 33 The display is reading the wrong video input; push the Exit/Source button to toggle between the VGA and DVI inputs. The unit is malfunctioning. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024...
Page 34: Display Driver Installation
1. Insert the driver CD into the computer’s CD drive. 2. When the splash screen appears, select Install Drivers. 3. When the Install Products window appears, click Display Drivers. Figure 17: Splash Screen ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 35 ® Displays CyberResearch 4. Then click on your operating system 5. Select C RAQ 21 and click OK CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com...
Page 36 7. Then Click Install 8. When the Digital Signature window appears, click Yes 9. When the driver has been installed a Monitor Setup message will appear, click ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 37 RAQ doesn’t display an image immediately, move the mouse to awaken it from “Suspend” mode. : If an image still isn’t displayed, toggle the Exit/Source button to ensure the correct input is being used. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815;...
Page 38: Screen Rotation Software
1. Insert the Drivers & Manuals CD into your CD drive. 2. When the splash screen appears, choose “Install Drivers”. RAQ Series Drivers & Manuals CD, ® Pro Installation CD, skip to 2.8.3 Pivot® Pro ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 39 ® Displays CyberResearch 3. Choose Magic Rotation. 4. Then choose your operating system. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com...
Page 41 8. Choose the location for Setup to install the files. You can accept the default location C\Program Files, or choose an alternate location via the Change button. When done, click Next. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™...
Page 42 9. Before the installation begins, you’re given the opportunity to go back to any of the configuration choices you’ve made and make changes. When done, click the Install button to begin the installation process. 10. A progress bar appears as the installation is configured ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 43 CyberResearch 11. When the Installation Wizard completes the installation, the option is given to restart (recommended) your computer. Click one of the radio buttons, then click Finish. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024...
Page 44: Magicrotation™ Operation
2. To access the screen rotation program menu, right-click on the icon shown in Figure 18. Figure 19: Screen Rotation Program Menu From the menu, you can choose to rotate your desktop several different ways, assign hotkeys, or view online help. ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 45: Pivot ® Pro Installation
1. Insert the Pivot Pro CD into your CD drive. 2. When the splash screen appears, choose “Install Pivot 3. When the Setup Wizard appears, click Next. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 RAQ packages (see 2.8.1 ®...
Page 46 RAQ™ 21 4. To continue, click the “I accept” radio button, then click Next. 5. Enter the appropriate information, then click Next. ® 6. To install the Pivot Pro software, click Next. ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 47 ® Displays CyberResearch 7. When done, click Next. 8. Then click Finish. 9. You must restart your computer to begin using Pivot CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 ® Pro. P: (203) 483-8815; F: (203) 483-9024...
Page 48: Pivot ® Pro Operation
® 4. To access Pivot Pro options, right-click on your desktop and choose: a. Properties b. Settings c. Advanced d. Pivot Software Figure 21: Pivot Pro Option Menu Figure 20: Pivot Pro Icon ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 49: Using The C Y
CyberResearch 3 Using the C 3.1 User Controls Function Button Menu Auto Exit Source ☼ CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ 21 Action OSD Off: Launches the OSD menu and highlights function displayed OSD On: Selects menu items...
Page 50: Adjusting The Display
1. Press either the Plus or Minus button on the front of the display. The Brightness indicator bar appears, see Figure 23. 2. Press either the Plus or Minus button to adjust the setting. 3. When done, press Exit. Auto Adjustment Brightness Figure 23: Brightness ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 51: Accessing The Osd
3. Press Menu button to activate the Brightness menu; Indicator Bar will turn blue. 4. Brightness can now be adjusted using the + and – buttons. 5. When done, press Exit. Figure 24: View of Initial OSD CyberResearch, Inc. 25 Business Park Drive Branford, CT USA Brightness P: (203) 483-8815;...
Page 52: Adjusting Contrast Level
4. Choose an item on the Image submenu using the + or – button, and then press Menu (for example, the Fine adjustment). Contrast Figure 25: Contrast Tab Image Coarse Fine H-Position V-Position Image Effect Figure 26: Image Tab ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 53: Figure 27: Fine Adjustment
® Displays CyberResearch 5. When the submenu choice appears, use the + or – button to adjust. 6. When done, press Exit. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA Image Fine Figure 27: Fine Adjustment P: (203) 483-8815; F: (203) 483-9024 RAQ™...
Page 54: Color Control
5. When the submenu choice appears, use the + or – button to select adjustment, see Figure 29. 6. When done, press Exit. Color Control Bluish Reddish User Mode Gamma Reset Figure 28: Color Control Color Control Gamma Figure 29: Gamma Adjustment ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 55: Select Language
3. Press the menu button to activate the OSD menu. OSD Operation Tip: When the Horizontal or Vertical position of the OSD is changed, it becomes the default location for the menu to appear. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA...
Page 56: Source Select
4. Use the + and – button to toggle between Auto and Manual. 5. When done, press Exit. Language H-Position V-Position Halftone Duration Color Figure 31: OSD Menu Source Select Auto Manual 74.8kHz 60Hz 1600 x 1200 Analog Figure 32: Source Select Menu ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 57: Touchscreen
The Touchscreen and internal controller board inside your C been installed for you by the engineers at CyberResearch, Inc. You should never need to open the case of this unit to install/change any of the internal connections or for any other reason.
Page 58: Usb Cable Connection
Touchscreen Driver Installation 4.1.3 1. Reboot your computer. 2. After Windows loads, put the CyberResearch Software and Utilities CD into the CD drive. 3. When the splash screen appears (Figure 34) click on Install Drivers RAQ’s USB connector on the back of the Figure 34: Splash Screen ©Copyright 2005 CyberResearch, Inc...
Page 59: Figure 35: Install Products
® Displays CyberResearch 4. Then click TouchScreen (Figure 35) 5. After the Welcome window appears, click Next to continue CyberResearch, Inc. 25 Business Park Drive Branford, CT USA Figure 35: Install Products P: (203) 483-8815; F: (203) 483-9024 RAQ™ 21...
Page 61 9. After touch screen driver is installed, you will be prompted to restart the computer 10. The driver you are installing is compatible with Windows. Click Continue Anyway (you may need to do this more than once). CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™...
Page 62: Calibration
Generally speaking, the default setting of 4 Point Calibration is quite accurate for most applications. It is recommended the user try this default setting before configuring calibration with a different setting. If adjustments need to be made, use the procedure on the next page: ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 63 3. When the Calibration Options window appears: a. Click/touch on a Calibration Type icon -AND- b. Choose an Offset radio button. 4. Then click/touch OK. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024...
Page 65: Calibration Test
“OK” or “Apply” to save your settings. 5. If you have multiple monitors return to the “Screen Selection” tab and select another monitor to calibrate. Figure 37: Calibration Target CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815;...
Page 66: Drawing Test
This is a simple drawing program that you may use to determine if you touchscreen is working properly. 1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire TSHARC Control Panel). 2. Click/touch the Calibration Tab, then click/touch the Test button ® Displays CyberResearch ©Copyright 2005 CyberResearch, Inc...
Page 67 CyberResearch 3. Tap some points on the screen, or, write a word to ensure the program renders the contact points correctly. 4. When done, click/touch Quit. CyberResearch, Inc. 25 Business Park Drive Branford, CT USA RAQ™ 21 P: (203) 483-8815; F: (203) 483-9024...
Page 68: Right Click Emulation
3. The even area should be set to at least the same size as your finger tip. 4. Click or touch “Apply” to apply your selection. “OK” to apply and exit the control panel Figure 38: Click Settings Tab ©Copyright 2005 CyberResearch, Inc ® Displays CyberResearch...
Page 69: Touch Settings
Touch up: Touch sent only at touch up. Disables right click and double click functions. Click or touch “Apply” to apply your selection. “OK” to apply and exit the control Figure 39: Touch Settings Tab CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA...
Page 70: Product Care
Do not use or store flammable substances near the monitor. CyberResearch 50°F...113°F (10°C...45°C) -4°F...122°F (-20°C...50°C) 10%...80% 30g half-sine for 11ms 15 to 57Hz: 0.006" peak-to-peak; 57 to 640Hz sine: 1.0g peak-to-peak 1.89mi (3.05km) RAQ’s screen could possibly ©Copyright 2005 CyberResearch, Inc ® Displays...
Page 71: Fan Filters
RAQ’s enclosure. Cleaning frequency is largely based on environmental and other conditions immediately surrounding the unit. Since most applications require the C to be rack or panel-mounted, the engineers at CyberResearch, Inc. designed a filter system users can maintain without dismounting the display, disassembling the unit, or removing the fan filters from the enclosure.
Page 73: Figure 42: Landscape Mounting Plate Dimensions
® Displays RAQ™ 21 CyberResearch Figure 42: Landscape Mounting Plate Dimensions CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 75 ® Displays RAQ™ 21 CyberResearch Intentionally Blank CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
Page 77: Product Service
Signal connections and programming are the two most common sources of difficulty. CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call.
Page 79: Warranty Notice
CyberResearch, Inc. will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
Page 82 CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com...

This manual is also suitable for:

Cyraq 21a series

CyberResearch CYRAQ 21A User Manual

1 Introduction

2 Setup

3 Using the C y

4 Touchscreen

5 Product Care

6 Mechanical Drawings

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