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®
Displays
C
RAQ
24J Series
®
Y
24" Super-Bright Rack-, Panel-, and
VESA-Mount Flat-Panel Displays with
Optional AR Bonding™ Technology
USER'S MANUAL
VER. 1.1C • APR 2011
No part of this manual may be reproduced without permission
®
CyberResearch
, Inc.
www.cyberresearch.com
25 Business Park Dr., Branford, CT 06405 USA
203-643-5000 (9am to 5pm EST) FAX: 203-643-5001
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Summary of Contents for CyberResearch CyRAQ 24J Series
- Page 1 Optional AR Bonding™ Technology USER’S MANUAL VER. 1.1C • APR 2011 No part of this manual may be reproduced without permission ® CyberResearch , Inc. www.cyberresearch.com 25 Business Park Dr., Branford, CT 06405 USA 203-643-5000 (9am to 5pm EST) FAX: 203-643-5001...
- Page 5 CyberResearch, Inc. In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.
- Page 6 ® ® 24J Series CyberResearch Displays RAQ 24J Series Revision # Description Date of Issue 1.1C Initial Release April 23, 2011 ©Copyright 2011 CyberResearch, Inc...
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Page 7: Table Of Contents
Color Control Systems ..................... 27 5.2.5 Tools ........................28 5.2.6 Menu Tools ......................30 5.2.7 Information ....................... 31 6 Touchscreen..............32 Connection................32 6.1.1 Serial Cable Connection ..................32 CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... - Page 8 CyberResearch Displays 6.1.2 USB Cable Connection .................... 33 Driver Installation ..............33 7 Product Care ..............37 Cleaning ..................37 7.1.1 Touchscreen ......................37 7.1.2 LCD .......................... 37 7.1.3 Fan Filters ........................ 38 8 Mechanical Drawings ..........39 ©Copyright 2011 CyberResearch, Inc...
- Page 9 Figure 30: Bezel Dimensions.................... 39 Figure 31: Depth Behind Panel..................39 Figure 32: Behind Panel Dimensions & Top View ............40 Figure 33: Universal Mounting Plate Dimensions............41 CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA...
- Page 10 Table 6: Color Control Systems Menu Detail..............27 Table 7: Tools Menu Detail ....................28 Table 8: Menu Tools Menu Detail..................30 Table 9: Information Menu Detail ..................31 Table 10: Product Care ..................... 37 viii ©Copyright 2011 CyberResearch, Inc...
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Page 11: Introduction
Congratulations on your purchase of the most innovative and versatile LCD ® monitor available today—the C 24J series with (optional) AR Bonding™ technology. The CyberResearch C RAQ 24J uses a groundbreaking flush-mount bezel design making in-wall applications completely seamless. The CyRAQ 24J is also rack- mountable. -
Page 12: Why The C Yraq ® 24J
The C 24J concept was conceived in the Engineering Department at CyberResearch as we began to examine how the advances in LCD technology and image quality could affect our market and customer base. The LCD monitor today provides viewing angles comparable to CRTs with no discernable loss of picture quality; an LCD resultantly provides crisp, clean, deep images WITHOUT screen glare. -
Page 13: Cyberresearch Ar Bonding™ Technology
AR Bonding™ Technology Standard LCDs used in bright ambient light may appear “washed out” due to excessive reflection from these lighting conditions. CyberResearch has developed a manufacturing technique that reduces ambient light reflection inside the display case, making our LCDs appear brighter—even in direct sunlight. -
Page 14: Product Safety And Regulatory Information
2. Do not disassemble the product. 3. If customer would like to replace backlight lamps, contact CyberResearch, Inc. 4. If customer uses rivets, do not to leave waste material in inside of display. 5. When customer returns product for repair and so on, pack it with original packaging to avoid damage during shipping. -
Page 15: General Specifications
NEMA 4X sealed front panel Front Panel Material Stainless steel Chassis Material Stainless steel Height, Rack Units 14U (24.5") VESA Mounting Hole Pattern 200x100mm VESA mounting holes CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 16: Power Supply
Input Current 120V @ 1.25A max/240V @ 0.65A max On rear panel Power Supply Input Connector NEMA/USA standard male plug, 2-prong Power Consumption Power Consumption, typ. (power supply) 160W, max Cooling Cooling Summary 4 cooling fans ©Copyright 2011 CyberResearch, Inc... -
Page 17: Table 1: Specifications
0.3" (7.6mm) handles) Panel-Mount Cutout, Width 24.5” (623mm) Panel-Mount Cutout, Height 17.6" (448mm) Flush-Mount Weight (Rack and Panel) Weight 47lbs (21.32kg ) Table 1: Specifications CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 18: Overview
486 MHz or higher. The C RAQ 24J is compatible with Windows and Macintosh operating systems. To operate the display at its highest resolution a video card that supports 1920 x 1200 pixels is required. ©Copyright 2011 CyberResearch, Inc... -
Page 19: Setup
2) Touchscreen connector cable (USB or Serial) for Touchscreen models 3) SWC VESA mounting plate for VESA mount models : If any of these items are missing or damaged contact CyberResearch, Inc. immediately CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 20: Mounting
(Relative Humidity, non-condensing: 10%..95%.) Server Rack (Cutaway) Mounting Plate Bolt (Supplied) RAQ Mounting Nuts (Supplied) Display : CRMS Universal Mounting Plates Affixed Directly to Server Rack’s Mounting Holes CRMS UNL Universal Mounting Plate Figure 1: Installation Assembly ©Copyright 2011 CyberResearch, Inc... -
Page 21: Rack-Mount Gasket Installation
Figure 2: Gasket Installation 6. When done, firmly press down and smooth gasket in Section A. 7. Repeat process for each of the other three sides. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA... -
Page 22: Portrait Installation
Important! Do not exceed 30 in/lbs when tightening mounting nuts. 4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts. Figure 3: Rack-Mount Portrait Installation ©Copyright 2011 CyberResearch, Inc... -
Page 23: Panel Mounting
6. When done, firmly press down and smooth gasket in Section A. 7. Repeat process for each of the other three sides. Figure 4: Panel Mount Gasket Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... - Page 24 RAQ with the holes in mounting plate from rear of panel (as seen Figure 5 Important! Do not exceed 30 in/lbs when tightening mounting nuts. 4. Also from rear of the panel, second person must install and tighten the eighteen 10-32 mounting nuts. ©Copyright 2011 CyberResearch, Inc...
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Page 25: Figure 5: Panel-Mount Landscape Installation
® ® 24J Series CyberResearch Displays Figure 5: Panel-Mount Landscape Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 26: Flush Panel-Mounting
Figure 6. The holes in the Compression Mounting Plate align with the studs on the monitor bezel. 6. Spin the nuts onto bezel studs. Tighten them gradually and evenly. Important! Do not exceed 30 in/lbs when tightening mounting nuts. See Next Page for Illustration ©Copyright 2011 CyberResearch, Inc... -
Page 27: Figure 6: Flush Panel-Mount Installation
® ® 24J Series CyberResearch Displays Figure 6: Flush Panel-Mount Installation CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 28: Display Connection
4. Press the On/Off Button on the front of the display. 5. Start the computer. 6. If the computer is running, restart. 7. The display should now function normally. : See Touchscreen section for connection and driver instructions ©Copyright 2011 CyberResearch, Inc... - Page 29 The display is reading an input without a connected source; push Input Select button to access the correct input. The unit is malfunctioning. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA...
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Page 30: Display Driver Installation
Figure 8: Splash Screen 3. Choose “Monitor Drivers” as shown below. Figure 9: Select Monitor Drivers 4. When the monitor installer appears, select the analog or digital driver (1), and then click “OK” (2) as shown in Figure 10. ©Copyright 2011 CyberResearch, Inc... -
Page 31: Figure 10: Select Monitor Drivers
24J Series CyberResearch Displays Figure 10: Select Monitor Drivers 5. When the Hardware Installation dialog box appears, click “Continue Anyway.” Figure 11: Select Continue Anyway CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 32: Figure 12: Driver Installed Successfully
® ® 24J Series CyberResearch Displays 6. The Setup dialog box appears confirming that the driver is successfully installed. Click “OK” to exit. Figure 12: Driver Installed Successfully ©Copyright 2011 CyberResearch, Inc... -
Page 33: Adjusting The Display
1 2 3 4 5 6 7 Figure 13: User Controls (Flush Panel-Mount Model Shown) Front and rear user controls are available for the CyRAQ 24J series of monitors. The controls for front and rear are identical. The display control membrane for rear-controlled units may be mounted vertically on the rear cover. -
Page 34: Using Function Buttons
OSD ON: Navigates right in the OSD and increases adjustment levels OSD OFF: Brightness submenu Down OSD ON: Navigates up through menu items OSD OFF: Volume submenu Menu Opens or exits the OSD menu and submenus Table 2: Function Buttons ©Copyright 2011 CyberResearch, Inc... -
Page 35: O Nscreen Display (Osd)
When this function is set to ON, a bar for CARBON FOOTPRINT appear under the brightness adjustment bar. Dynamic Visual Mode allows you to select DV Mode setting for Movie, Photo and etc. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 36: Auto Adjust
Icon Main Menu Sub-menu Description Auto Adjust (Analog input only) Unavailable Automatically adjusts the Image Position, H. Size, and Fine settings. 5.2.3 Image Controls Figure 16: Image Controls Menu Items Table 5: Image Controls Menu Detail ©Copyright 2011 CyberResearch, Inc... -
Page 37: Color Control Systems
5.2.4 Color Control Systems Figure 17: Color Control Systems Menu Items Table 6: Color Control Systems Menu Detail Icon Main Menu Sub-menu Description CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 38: Tools
DV MODE, NATIVE is selected automatically as the six color preset and cannot be changed. 5.2.5 Tools Figure 18: Tools Menu Items Table 7: Tools Menu Detail Icon Main Menu Sub-menu Description ©Copyright 2011 CyberResearch, Inc... - Page 39 The RESET button will need to be held down for several seconds to take effect. Individual settings can be reset by highlighting the control to be reset and pressing the RESET button. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA...
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Page 40: Menu Tools
You can adjust the brightness and volume directly. When this function is set to ON, you can adjust the brightness with left or right control and volume with up or down control while the OSD menu is off. ©Copyright 2011 CyberResearch, Inc... -
Page 41: Information
Display the estimated carbon saving SAVINGS: information in kg. The carbon footprint factor in the carbon saving calculation is based on the OECD (2006 Edition). CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 42: Touchscreen
The touchscreen and internal controller board inside your C display have already been installed for you by the engineers at CyberResearch, Inc. You should never need to open the case of this unit to install/change any of the internal connections or for any other reason. -
Page 43: Usb Cable Connection
2. After Windows loads, insert the driver DVD that accompanies your product into the DVD drive. Figure 22: Driver DVD Splash Screen 3. When the splash screen appears, choose “Panel PC/Monitor Drivers” as shown above. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 44: Figure 23: Choose Touchscreen Drivers
24J Series CyberResearch Displays 4. Choose “Touchscreen drivers” as shown below. Figure 23: Choose Touchscreen Drivers 5. Then choose “TSharc Drivers” as shown below. Figure 24: Choose TSharc Drivers 6. Choose TSharc v4.1.8 (10/10/2010) as shown below. ©Copyright 2011 CyberResearch, Inc... -
Page 45: Figure 25: Choose Tsharc V4.1.8 (10/10/2010)
“Install” as shown below. Figure 26: Choose Install 8. After “Install” is selected a progress bar appears. Figure 27: Installation Progress Bar Appears CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA... -
Page 46: Figure 28: Click Close
Click “Close” to complete the installation sequence. Figure 28: Click Close : Details on how to set up, calibrate and use the touchscreen are provided in the touchscreen driver manual found on the installation DVD. ©Copyright 2011 CyberResearch, Inc... -
Page 47: Product Care
Always dampen a soft cloth first, and then clean the LCD screen to reduce abrasion from the cleaning applicator. Do not use or store flammable substances near the monitor. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 48: Fan Filters
Since most applications require the C 24J to panel-mounted, the engineers at CyberResearch, Inc. designed a filter system users can maintain without dismounting the display, disassembling the unit, or removing the fan filters from the enclosure. -
Page 49: Mechanical Drawings
® ® 24J Series CyberResearch Displays 8 Mechanical Drawings 25.400 18.500 Figure 30: Bezel Dimensions 1.904 1.389 Figure 31: Depth Behind Panel CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 50: Figure 32: Behind Panel Dimensions & Top View
® ® 24J Series CyberResearch Displays 17.500 24.400 Figure 32: Behind Panel Dimensions & Top View ©Copyright 2011 CyberResearch, Inc... -
Page 51: Figure 33: Universal Mounting Plate Dimensions
® ® 24J Series CyberResearch Displays 24.400" 19.000" Figure 33: Universal Mounting Plate Dimensions CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com... -
Page 52: Product Service
Signal connections and programming are the two most common sources of difficulty. CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call. - Page 53 ® ® 24J Series CyberResearch Displays Intentionally Blank CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
- Page 54 CyberResearch, Inc. will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
- Page 55 ® ® 24J Series CyberResearch Displays Intentionally Blank CyberResearch, Inc. 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.com...
- Page 58 CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 643-5000; F: (203) 643-5001 www.cyberresearch.com...
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