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Warranty - Fujitsu anywAiR Quick Installation Manual

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WARRANTY

Certain legislation, including the Australian Consumer Law (ACL), may imply warranties or
conditions or impose guarantees or obligations on Fujitsu which cannot be excluded, restricted
or modified or cannot be excluded, restricted or modified except to a limited extent (Owner's
Statutory Rights).
THE RIGHTS GIVEN BY THIS 2 YEAR WARRANTY ARE IN ADDITION TO ANY RIGHTS AND
REMEDIES THAT THE OWNER MAY HAVE UNDER THE AUSTRALIAN CONSUMER LAW AND
OTHER LAWS. THIS WARRANTY REPLACES ALL OTHER WARRANTIES PROVIDED WITH
THE AIR CONDITIONING PRODUCT.
The Wifi Adaptor product listed on the back of this manual is warranted by Fujitsu General (AUST.)
Pty Limited (ACN 001 229 554) against defects in design, materials and workmanship for a period
of 2 years from the date the adaptor was commissioned by Fujitsu General (AUST.) Pty Limited
or approved installer.
Adaptor defects covered by this Warranty will be repaired or replaced at the discretion of Fujitsu
General (AUST.) Pty Limited (subject to the owner's rights under the ACL with respect to major
failures) without cost to the Owner for replacement parts or equipment. The repair or replacement
shall be performed during normal business hours by Fujitsu General (AUST.) Pty Limited or a
repair agent authorised by Fujitsu General (AUST.) Pty Limited.
If your Fujitsu General WiFi Adaptor is repaired or replaced under this Warranty, it will be
warranted in accordance with the provisions of this Warranty for the remainder of the original
warranty period or 6 months from the completion of the repair or replacement of the parts or air
conditioner, whichever is the greater.
Except where inconsistent with the Owner's Statutory Rights and the rights given by this Warranty,
all other warranties and all liability of Fujitsu General (AUST.) Pty Limited for any loss or damage
direct and consequential is expressly excluded.
To claim under this warranty Owner should contact Fujitsu General (AUST.) Pty Limited (www.
fujitsugeneral.com.au) or their designated service agent. Alternatively, Owner can send a claim to
Fujitsu General (AUST.) Pty Limited at the address on the back of this manual.
Owner will be responsible for the following costs associated with making the warranty claim:
• All costs associated with travel outside of the area normally serviced by Fujitsu General (AUST.)
Pty Limited or any repair agent authorised by Fujitsu General (AUST.) Pty Limited;
• Freight charges including insurance; and
• All costs related to gaining access to unsafe (eg high) or restricted locations.
The Owner will be liable for all costs incurred by Fujitsu if the problem is not covered by the
provisions of this Warranty or the Owner's Statutory Rights.
This Warranty DOES NOT cover:
a) Faults or substandard performance resulting from operation at conditions outside the operating
conditions as specified in the Fujitsu General technical or sales literature applicable to the Wifi
Adaptor.
b) Faults or substandard performance resulting from misapplication of the Wifi Adaptor.
c) Faults or substandard performance resulting from operation of the Wifi Adaptor when used for
applications other than the climatic comfort of humans.
d) Faults or substandard performance resulting from incorrect or poor installation.
e) All costs related to gaining access when installed in unsafe (eg high) or restricted locations.
f) Faults or substandard performance caused by any product or part other than supplied by Fujitsu
General (AUST.) Pty Limited.
g) Costs associated with travel outside of the area normally serviced by Fujitsu General (AUST.)
Pty Limited or any repair agent authorised by Fujitsu General (AUST.) Pty Limited or freight
charges including insurance.
h) Faults or substandard performance caused to the WiFi Adaptor by faulty or incorrect
external electrical wiring, incorrect power supply, voltage fluctuations, over voltage transients or
electromagnetic interference not originating within the air conditioner.
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i) Faults or substandard performance caused by vermin, blocked filters, misuse, storm, flood, fire,
earthquake, negligence, vandalism, Acts of God, war, foreign matter entering the air conditioner
(eg leaf matter, dirt and moisture) or any other outside agency.
j) Faults caused by internet connectivity issues such as poor connections, internet drop outs or
router issues.
Where this Warranty does not apply, the Owner's rights are limited to the Owner's non-excludable
Statutory Rights.
Owner's Responsibility
Where our service personnel are unable to identify any fault in the product, Fujitsu General
(AUST.) Pty Limited may require you to provide proof that the Wifi Adaptor is defective.
Limitation of Owner's Statutory Rights
In respect of any goods supplied under the contract which are not acquired by a consumer, as
that term is defined in the ACL, all liability of Fujitsu General (AUST.) Pty Limited for any loss or
damage, direct and consequential, not covered by this Warranty is expressly excluded.
In respect of any goods supplied under the contract which are acquired by a consumer, but are not
of a kind ordinarily acquired for personal, domestic or household use or consumption, unless the
Owner establishes the following limitation of liability would not be fair and reasonable, the liability
of Fujitsu General (AUST.) Pty Limited for any defect of design, materials or workmanship will be
limited to any of the following as determined by Fujitsu General (AUST.) Pty Limited:
a) replacing the Wifi Adaptor or supplying an equivalent adaptor;
b) repairing the Wifi Adaptor;
c) paying the cost of replacing the Wifi Adaptor or supplying an equivalent adaptor;
d) paying the cost of having the Wifi Adaptor repaired.
Your statutory rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
To the extent our goods are not of a kind ordinarily acquired for personal, domestic or household
use or consumption, then we may limit our liability as we have done so above to repair or
replacement of goods or the payment of the cost of repairing or replacing goods, or supplying
services again or payment for the cost of supplying services again, in accordance with section
64A of the Australian Consumer Law.
Personal Information Collection Notice
To receive the benefit of this warranty, you will need to provide certain personal information such
as your name and address to Fujitsu General (Aust) Pty Ltd and ABN 55 001 229 554.
We collect this personal information for the purposes of commissioning a service agent to attend
to your warranty issue. If you do not provide us with the relevant information, you will not be able
to benefit from this warranty.
We will handle all personal information provided to us in accordance with all applicable privacy
laws. If you would like further details regarding how we handle your personal information or how
you can access or correct this personal information, please review our privacy policy accessible
here www.fujitsugeneral.com.au/help-centre/privacy-policy or contact us on the details provided
below.
Fujitsu General (Aust) Pty Ltd ABN 55 001 229 554
E. contact@fujitsugeneral.com.au
T. 1300 822 201
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