Troubleshooting - Levoit Core 300 User Manual

T R O U B L E S H O OT I N G
Problem
Air purifier will not turn
on or respond to button
controls.
Airflow is significantly
reduced.
Air purifier makes an
unusual noise while the
fan is on.
Strange smell coming
from the purifier.
Possible Solution
Plug in the air purifier.
Check to see if the power cord is damaged. If so, stop using the
air purifier and contact
Plug the air purifier into a different outlet.
The air purifier is malfunctioning. Contact
(see page 15).
Make sure the filter is removed from its packaging and properly
in place (see page 6).
Tap to increase the fan speed.
Make sure there are at least 38 cm / 15 in of clearance on all
sides of the air purifier.
The pre-filter may be clogged by large particles, such as hair or
lint, blocking air flow. Clean the pre-filter (see page 11).
Replace the air filter (see page 12).
Make sure the air filter is properly in place with plastic packaging
removed (see page 6).
Make sure the air purifier is operating on a hard, flat,
even surface.
Replace the air filter (see page 12).
The air purifier may be damaged, or a foreign object may be
inside. Stop using the air purifier and contact
(see page 15). Do not try to repair the air purifier.
Clean the filter or replace if necessary.
Contact Customer Support
Make sure not to use your purifier in an area with high humidity
or while diffusing essential oils.
Customer Support (see page 15).
Customer Support
Customer Support
(see page 15).
EN
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