Limited Warranty & Support Policy - Gait up PhysiRun Lab User Manual

Some contact time references in the literature
Subjects
Usain Bolt
Beginners (n=30)
Half marathon runners
(n=283)
Beginner (n=30)
Ultra-Marathon trail
runners(n=18)
Beginners (n=210)
6. Limited Warranty & Support Policy
Warranty:
Gait Up offers 12 months parts and labour on Physilog
one year from the date of delivery to the customer the equipment does not comply with the foregoing
limited warranty, Gait Up will at Gait Up's option, repair, replace or refund the purchase price of the
defective equipment free of charge to the customer. Customers requesting repair, replacement or
refund are required to ship, the Physilog
contact Gait Up's customer service for instructions on and approval of shipment prior to returning
any defective Physilog
has been repaired or altered by anyone other than Gait Up in any manner so as, in Gait Up's
judgement, to affect its service ability, or any product been subject to alteration, accident, misuse,
abuse, neglect or abnormal wear. Gait up warrants solely to the original purchaser (customer). Only
the terms expressed in this warranty shall apply and no distributor, corporation or individual is
authorized to amend, modify or extend this warranty in any way.
GaitUp shall have no liability for any consequential, incidental or special damages by reason of any
act or omission or arising out of or in connection with the equipment or its rental, delivery, installation,
maintenance, operation, performance or use, including without limitation any loss of use, lost
revenue, lost profits or a cost associated with downtime. The obligations contained in this paragraph
continue beyond the term of this limited warranty.
®
Physilog and Gait Analysis Software are not considered as proper Medical Devices, since they do
not support directly diagnosis, but they provide data which have to be analysed and approved by
medical doctors for them to make their diagnosis. Reclamations regarding medical devices will not
be considered.
Support Policy:
Support does not include:

support for 3rd party hardware, software, mailing lists or web content

writing or debugging customer applications and deployments

detailed explanations of the engineering principles behind our software and hardware

support for systemic problems beyond the scope of the actual Physilog® and existing systems
software (IT issues, computer operation)

support for customers whose conduct fails to meet professional standards
User guide PhysiRun Lab - v1.1.1 Date: 06.05.2019
Copyright © 2018-2019, All Rights Reserved - Gait Up SA. CH-1015 Switzerland
Speed Contact time
40 km/h 83 ±2 ms (100 m sprint)
21 km/h 140 ±11 ms for sprinters
160 ±13 ms for long distance runners
18 km/h 183 ±16 ms for mid and front foot
runner
200 ±21.3 ms for rear foot runners
15 km/h 180 ±16 ms for sprinters
250 ±20 ms for long distance runners
10 km/h 249 ±16 ms at the start of the race
252 ±17 ms after 3h in the race
9 km/h 236 ± 26 ms
®
to Gait Up. As a condition of this warranty, customers must
®
. The warranty shall not apply to any product or component thereof which
EPFL Innovation Park, Bat C. CH-1015 Lausanne
®
starting from the date of delivery. If within
Gait Up SA
www.gaitup.com
TVA CHE-145.136.760
Cunninghal 2013
Hasegawa 2007
Cunninghal 2013
Morin 2011
Bredeweg 2013
15