Magewell Pro Convert for NDI to HDMI 4K User Manual
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Magewell Pro Convert for NDI to HDMI 4K User Manual

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Summary of Contents for Magewell Pro Convert for NDI to HDMI 4K

  • Page 2: Table Of Contents

    Audio TABLE OF CONTENTS EDID Source Getting Started System Overview Rebooting/Resetting Pro Convert Key Features On-Screen Options Menu System Requirements Configuration Installation Accessing the Options Menu Safety Information Options Interfaces & Indicators Source Connections Video Audio Web UI Configuration Resolution Accessing the Web UI Signing In/Out System...

  • Page 3: Getting Started

    Getting Started Overview Pro Convert family decoders convert live NDI, H.264 and H.265 streams into high-quality outputs for connection to baseband devices such as monitors and projectors. The low-latency decoder simplifies the use of NewTek’s popular media-over-IP technology in applications such as digital signage and video walls.

  • Page 4: System Requirements

    Microsoft Edge ■ Pro Convert H.26x to HDMI ■ Mozilla Firefox version 61 and above ■ Magewell keeps releasing best decoders for you. The lastest product Apple Safari 11.1 and above ■ information refers to Pro Convert Decoder Family. Opera 55.0.2994.44 and above...

  • Page 5: Installation

    Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet. ■ Place the product on a stable surface. ■ If you encounter technical problems with the product, contact your dealer or the Magewell Support Team via support@magewell.net. ■...

  • Page 6: Interfaces & Indicators

    Interfaces & Indicators Pro Convert for NDI to HDMI ® Note: The SD card function is not available currently.
  • Page 7 Pro Convert for NDI to HDMI 4K ® Note: The SD card function is not available currently.
  • Page 8 Pro Convert H.26x to HDMI Note: The SD card function is not available currently.
  • Page 9 Pro Convert H.26x to HDMI 4K Note: The SD card function is not available currently.

  • Page 10: Connections

    Connections Interfaces and cables varies according to signal supported by Pro Convert. Here takes Pro Convert for NDI to HDMI as an example to describe the cabling. ® Cable your device for power, network, output and device control. Plug in the USB cable to the power interface. ■...
  • Page 11 Figure 3. Pro Convert for NDI to HDMI ® Figure 4. Pro Convert for NDI to HDMI 4K ®...

  • Page 12: Web Ui Configuration

    Web UI Configuration Pro Convert allows you to control your device via a web-based user interface. With the Web UI, you can monitor the device’s working status, input signal status, and custom parameters for your sessions. We take the Web UI of Pro Convert for NDI to HDMI as an example to describe its functionalities. ®...
  • Page 13 Step 3 Select the Network at the bottom of the list of items on the left side of the File Explorer. Step 4 Turn on the network discovery function if prompted. Step 5 Find your Pro Convert device in the Other Devices section, where it will be shown as "Pro Convert + #board index + (serial number)".
  • Page 14 Solution 2: using Ethernet over USB RNDIS (For Microsoft)/ECM (For Mac/Linux) provides a virtual Ethernet link to the computer's operating system. Step 1 Connect the device and your computer using a USB cable as shown on the left. Step 2 Type the Ethernet over USB IP address in your web browser.
  • Page 15 Solution 3: using the on-screen menu Options Step 1 Connect your decoder via Ethernet, power it up and connect a presentation device as shown in the Figure1. Connections. Step 2 Press the on-device MENU button, click the mouse or the keyboard(if connected), to display the Options overlaid on the output.

  • Page 16: Signing In/Out

    Signing In/Out The Web UI allows multi-users to have read/write access to make configuration settings at the same time after logging-in. However, to avoid configuration conflicts, we do not recommend you to operate one device simultaneously. Step 1 Signing In: enter your account and password in the SIGN IN page. The default administrator account name and password are as ■...

  • Page 17: Dashboard

    Dashboard The Dashboard tab in the web UI can show the real-time status and parameters of the Pro Convert device. Click and enter the Dashboard tab to check current device status. Checking Basic Information Device name shows the name of your Pro Convert unit. ■...
  • Page 18 You can find out the free memory in System > Report tab, subject to administrative rights. Temperature shows the current temperature of the unit's processor. ■ Keeping the device free from dust and avoiding a high-temperature work environment may help to avoid overheating of the device. If the core temperature is approaching 100℃, please try to lower the temperature by ensuring a supply of cooler air.
  • Page 19 Checking Ethernet Status Connection shows Ethernet network connection status. ■ IP Address shows Ethernet IP Address. You can manually change it in the ■ System > Network tab with administrative rights. Send shows the current Ethernet transmission speed. ■ Receive shows the current Ethernet receive speed. ■...
  • Page 20 Checking Source Status Settings of decoded video stream refers to the Source tab. General shows video source information. ■ Type shows the decoding stream type which is specified in the Source ■ tab. Connection shows whether a stream data is received by your decoder. ■...
  • Page 21 Video shows the decoded video information. ■ Resolution shows the decoded video resolution. ■ Field rate shows the decoded video field rate. ■ Audio Shows audio information. ■ Sampling shows the sampling rate and bit depth of the audio source. ■...

  • Page 22: Signal

    Signal Click and enter the Signal tab to check the signal information which is being decoded by the device. Checking VIDEO STATUS Codec shows the video encoding format. ■ Resolution shows the chosen stream pixel resolution & frame rate. ■ Color depth shows the chosen stream color depth, in bits.
  • Page 23 Checking AUDIO STATUS Codec shows the audio encoding format. ■ Sampling shows the audio sampling rate and bit depth of the chosen ■ stream. Channels shows the number of audio channels of the chosen stream. ■...

  • Page 24: Video

    Video Click and enter Video tab to modify the video format according to your needs. By clicking Reset to Default in the bottom right corner of the page, you can cancel your modified settings. Setting OSD Choose the overlay layers on the output appliance. Show source name &...
  • Page 25 The label text ranges from 1 to 32 characters which contains A to Z, a to z, 0 to 9, and special characters including spaces, dash(_), minus(-) and plus(+) sign. Show audio meter ■ Check the box to show the volume bar on the left side of presentation screen.
  • Page 26 default, it is None. Setting PROCESS Format By clicking Reset to Default in the bottom right corner of the page, you can cancel all settings. Horizontal flip ■ Turn on the switch to set a mirror effect of the video, making sure the viewer see the image in the right direction.
  • Page 27 AR convert ■ Set the method to convert the aspect ratio of the decoded video. Letterbox/Pillarbox indicates to adapt the display size of the ■ presentation screen by filling with black borders to keep the aspect ratio of the source image. Letterbox features to fill in black bars at the top and bottom while pillarbox filling in left and right.
  • Page 28 Setting SOURCE Format Color encoding ■ Set the color space to BT.601 or BT.709. When it is set to Auto, the color space will be BT.601 for SD and BT.709 for HD according to the source. Display during source switching ■...

  • Page 29: Audio

    Audio Click and enter the Audio tab to set the output. CONVERT MODE ■ Two ways are provided for audio values conversion between source and output signal: EBU, SMPTE. By default, it is SMPTE. GAIN ■ Adjust the gain from -100.00dB to 20.00dB as needed. Or you can select +20 dB, +10 dB, +0 dB, -20 dB, -40 dB or Mute (-inf dB) from the Quick gain set.
  • Page 30 If the CHANNEL COUNT is set to 2 Channels, you can select audio ■ channels mapping for Channel 1/2. If the CHANNEL COUNT is set to 4 Channels, you can select audio ■ channels mapping for Channel 1/2 & 3/4. If the CHANNEL COUNT is set to 8 Channels, you can select audio ■...

  • Page 31: Edid

    EDID EDID shows the EDID of the presentation device connected via output port. Export: Click and set the file name to export the current EDID as a .bin file. ■...

  • Page 32: Source

    Source Click and enter the Source tab to do the settings. Setting SOURCE PRESETS SOURCE PRESETS shows saved stream sources adding manually. For NDI ® decoders, you can also choose the sources from the NDI SOURCES. By ® default, it is None, which means not to decode. Click Edit to modify the parameters of the stream.
  • Page 33 When adding RTMP Push stream to the decoder, the port number specified ■ by the sender should be 1935 or be omitted, and the stream key of the sender and receiver should be identical. If the source MPEG-TS over SRT stream has a password, Encrypted and ■...
  • Page 34 filling in them both. Buffer duration: Enter a number between 20 and 120, and the default ■ value is 60. The buffer duration is suggested to be greater than the Jitter value shown in the Dashboard tab for a smoothy video. Shorten it when low latency matters, otherwise the default value is recommended.
  • Page 35 HTTP Name: Specify an alias name for current preset task for your convenience of ■ the presets management, which will be displayed in the presets. URL: Enter the URL of the decoded HTTP (or HLS) stream. ■ Buffer duration: Enter a number between 20 and 800, and the default value ■...
  • Page 36 RTMP Push As is to send RTMP streams to the decoder, the URL of the decoder is the destination. Name: Specify an alias name for current preset task for your convenience of ■ the presets management, which will be displayed in the presets. Key: Enter the stream key.
  • Page 37 MPEG-TS over UDP Name: Specify an alias name for current preset task for your convenience of ■ the presets management, which will be displayed in the presets. Type: Select the Unicast or Multicast. When unicast is selected, the data ■ source streams to the decoder.
  • Page 38 MPEG-TS over SRT Name: Specify an alias name for current preset task for your convenience of ■ the presets management, which will be displayed in the presets. Mode: Select the Caller or Listener. The decoder can be worked as either a ■...
  • Page 39 MPEG-TS over RTP Name: Specify an alias name for current preset task for your convenience of ■ the presets management, which will be displayed in the presets. Type: Select the Unicast or Multicast. When unicast is selected, the data ■ source streams to the decoder.
  • Page 40 Buffer duration ranges from 20 to 120ms. We recommend that you set ■ the value greater than the Jitter in the Dashboard tab. If low latency matters, you can shorten the Buffer duration. Otherwise, the ■ default value 60 ms is recommended. Click Apply after modification.
  • Page 41 and width will be reduced to half of the original value, that is one-quarter of the original resolution. Meanwhile, the frame rate will drop to about 15 FPS. By default, it is off. Note that you need to click Apply at the bottom-right corner of the NDI ®...

  • Page 42: System

    System With administrative rights, you can access the System tab to control more functions, such as: Creating or removing general user accounts for accessing the decoder ■ Changing passwords for all users of the decoder ■ Changing the decoder's name ■...
  • Page 43 Creating/Removing General Users After signing in with default admin account, you may need to add general users to give them permissions to do basic operations, like monitoring the device, or setting some of the parameters. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System >...
  • Page 44 Setting Password After login, You can either set up a password in the user account drop-list, or in the System tab (with administrative rights). Solution 1: Setting via the user account drop-list Step 1 Access the Web UI, and sign in with your username and password. Step 2 Click the drop-list icon beside the logged-in username, and...
  • Page 45 Setting Device Name To change device name in the System tab requires administrative rights. By default, the device name is the same as the product model name. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System tab, then select Network.
  • Page 46 Step 6 Type the manually assigned IP address in your web browser to access the Web UI, verifying if the network settings work. Setting Ethernet over USB IP Address RNDIS (Microsoft's widely used Ethernet over USB protocol)/ECM (Ethernet Control Model) provides a virtual Ethernet link for the decoder to connect to a computer operating system.
  • Page 47 You can download the Pro Convert firmware package from the Downloads section of the Magewell website: Figure1. Click to update www.magewell.com/downloads/pro-convert. Step 4 Click Open to upload the updates package.
  • Page 48 Exporting Reports and Logs You can export reports and logs from your decoder when you want to get help from the Magewell Support team. These files will help our support engineers get a better understanding of your device status and other related equipment like the source device.
  • Page 49 Clearing/Exporting All Logs Step 1 Access the Web UI and sign in as administrator. Step 2 Click and enter the System tab, then select Log. Step 3 (Optional) Filter current logs. By default, all logs are displayed in the table. Log entries can be categorized as "error", "warning", and "information".

  • Page 50: Rebooting/Resetting Pro Convert

    Rebooting/Resetting Pro Convert Rebooting/resetting your Pro Convert when problems are encountered. Rebooting Pro Convert Rebooting your device will not lose any of your configuration settings.  Step 1 Access the Web UI and sign in as administrator. Step 2 Click the drop-list icon behind your username at the top-right of the Web UI and select Reboot.
  • Page 51 Figure2. Reset all settings...

  • Page 52: On-Screen Options Menu

    On-Screen Options Menu Configuration Pro Convert provides quick settings for your device via a on-screen Options menu, allowing you to quickly set up new sessions. In the following sections, we take Pro Convert for NDI to HDMI 4K as an example to describe the functions which can be configured by the OSD Options menu. ®...

  • Page 53: Accessing The Options Menu

    Accessing the Options Menu Follow the operations below to turn on/off the Options menu. Press the MENU or SELECT (only on 2K device) button on the device to ■ activate the Options menu. Click the mouse or space/enter key of the key board connected to the ■...

  • Page 54: Options

    Options Close ■ Choose to exit from the Options menu. Source ■ Choose the specific video source to decode. Press hotkey to quickly switch the decoding source. To check hotkey of presets refer to SOURCE PRESETS in the Web UI. you can use Web UI to add source manually.
  • Page 55 System ■ Choose to check the device information, including IP address etc,. For detailed information, refer to Options > System.

  • Page 56: Source

    Source Back ■ Choose to go back to Options interface. Select streams of RTSP, Unicast (only supported by NDI decoders), ® ■ Multicast (only supported by NDI decoders), RTMP (Pull/Push), UDP, RTP, ® HTTP (including HTTP and HLS, HTTP Live Streaming) or SRT stream to decode.

  • Page 57: Video

    Video Back ■ Choose to go back to Options interface. Title ■ Set the overlay layers on the output appliance. Show source name & resolution ■ Check the box to show current decoded stream name at the top of the output display.
  • Page 58 Ident text ■ Choose to show/hide the ident text that overlays the output. It is used to separate multiple decoders from each other when they are working together. By default, it is Hide. The device name can be modified in the Web UI > System tab with administrative rights.
  • Page 59 and Show post gain dBFS scale will show the gain effect. By default, it is Hide audio meter scale. Safe area ■ It ensures that the most important parts of the picture are seen by the majority presentation device. Choose from None, Show 80% center view area, Show 4:3 aspect ratio area, and Show square aspect ratio area.
  • Page 60 AR Convert ■ Letterbox/Pillarbox indicates to adapt the display size of the ■ presentation screen by filling with black borders to keep the aspect ratio of the source image. Letterbox features to fill in black bars at the top and bottom while pillarbox filling in left and right. By default, this is used.
  • Page 61 Alpha display ■ Note: This feature is ONLY supported by the NDI to HDMI 4K decoder. Set the background displayed in images where an alpha channel is present. Options are Alpha only, Alpha blend with white, Alpha blend with black and Alpha blend with checkerboard.
  • Page 62 Source encoding ■ Set the color space to BT.601 or BT.709. When it is set to Auto, the color space will be BT.601 for SD and BT.709 for HD according to the source. Source switch ■ Set the image to either Black screen or Keep last picture of the previous video when the source is changed.

  • Page 63: Audio

    Audio Back ■ Choose to go back to Options interface. Mode ■ Two ways are provided for audio values conversion between source and output signal: EBU, SMPTE. By default, it is SMPTE. Gain ■ Adjust the gain from -100.00dB to 20.00dB as needed. Or you can select +20 dB, +10 dB, +0 dB, -20 dB, -40 dB or Mute (-inf dB) from the Quick gain set.

  • Page 64: Ptz

    Note: This function is ONLY supported by the NDI decoder. The PTZ control ® function should be supported by the decoded source which connecting the PTZ camera. Back ■ Choose to go back to Options interface. Speed ■ Choose the camera moving speed from options including Full speed, 1/2 speed, 1/4 speed, 1/8 speed, 1/16 speed, 1/32 speed, 1/64 speed, 1/128 speed.
  • Page 65 Preset ■ A preset is a predefined image position which contains information of pan, tilt, etc. After the preset is configured, you can call the preset. The camera will move to the programmed image position. Note: The function should be supported by the PTZ camera. Store preset ■...

  • Page 66: Resolution

    Resolution The decoder will list all selections of resolution, frame rate and aspect ratio according to the capability of the connected presentation appliance in the RESOLUTION section. Options varies according to the presentation appliances. Specify the resolution to meet your needs, or else the default mode is recommended.

  • Page 67: System

    System Back ■ Choose to go back to Options interface. HW revision ■ Shows hardware revision of your device. FW version ■ Shows firmware version of your device. Serial No. ■ Shows the serial number of your unit, which is also marked on your device. MAC address ■...

  • Page 68: Faq

    2.1A. We recommend that you use only the included Magewell accessories. ■ If any included accessory is lost or broken, please contact your Magewell ■ authorized local resellers for help. Which version of NDI SDK is compatible with Pro Convert? ®...
  • Page 69 How to configure Pro Convert via Web UI Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. You can get access to the Web UI using Windows File Explorer, through your web browser over a USB connection, or with menu Options.
  • Page 70 side of the File Explorer. Step 4 Turn on the network discovery function if prompted. Step 5 Find your Pro Convert device in the Other Devices section, where it will be shown as "Pro Convert + #board index + (serial number)". The serial number (marked on your device) will be in a form like ■...
  • Page 71 Solution 3: using the on-screen menu Options Step 1 Connect your decoder via Ethernet, power it up and connect a presentation device as shown in the Figure1. Connections. Step 2 Press the on-device MENU button, click the mouse or the keyboard(if connected), to display the Options overlaid on the output.
  • Page 72 How to change device name Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. Changing the device name requires administrator rights. Step 1 Access the Web UI, and sign in as administrator. Step 2 Click and enter the System >...
  • Page 73 How to reset a Pro Convert device Warning: Resetting your device will lose all your configuration data.  Step 1 Connect your decoder to your computer. Step 2 Launch your web browser, and type in the USB RNDIS address to access the Web UI SIGN IN page.
  • Page 74 Click on click to update. Step 4 Select the .mwf firmware update file from your local storage. You can download the Pro Convert firmware package from the Downloads section of the Magewell website: www.magewell.com/downloads/pro-convert. Step 5 Click Open to upload the updates package.
  • Page 75 What to do if you forgot the password If you are a general user, ask your administrator to set a new password for you. If you are the administrator, you need to reset all settings back to default values, then set a new admin password. 1.
  • Page 76 Step 5 Click and enter the System tab. Step 6 Click the Set password link which appears when your mouse hovers over the user name. Step 7 Type in new password, and confirm the new password as prompted in the window. The password is a string of 1 to 32 case-sensitive characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _- ~!@#$%^&*-+=.
  • Page 77 How to retrieve your USB RNDIS IP Address Step 1 Connect the device and your computer with a USB cable as shown Figure1. Connections. Step 2 Take the following steps according to your operating system. For Windows users ■ Type cmd in the search bar to start the command interpreter.
  • Page 78 Figure3. Linux Terminal Figure4. Mac Network...

  • Page 79: Support

    Support Get the Latest Information If you have any problems using Magewell products or need more technical information, please visit the following channels. Tutorial video: www.magewell.com/tv ■ YouTube channel: Magewell Video Capture Device ■ Knowledge base: www.magewell.com/kb/pro-convert ■ Official website: www.magewell.com/pro-convert ■...

  • Page 80: Warranty

    Magewell for repair. Magewell might ask you to take photos of the front and back of the defective products. Magewell will issue an RMA letter to you if it is confirmed that you need to return the faulty product for further examination or repair. Please fill in the RMA with necessary information as required.
  • Page 81 Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
  • Page 82 ■ shall prevail. The only warranties for Magewell products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein ■ should be construed as constituting an additional warranty. Magewell shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 83 Glossary and Abbreviations Board Index Board Index indicates the rotary switch number located in the Pro Convert. It helps users to mark and identify multiple devices Ethernet Control Model (ECM) provides a virtual Ethernet link for mac users used on top of USB. EDID Extended Display Identification Data (EDID) is a metadata format for display devices to describe their capabilities to a video source.
  • Page 84 Power over Ethernet (PoE) is a networking feature defined by the IEEE 802.3af and 802.3at standards. PoE allows a single cable to provide both data connection and electric power to attached devices. Quality of service (QoS) is the description or measurement of the overall performance of a service. To quantitatively measure quality of service, sev eral related aspects of the network service are often considered, such as packet loss, etc.

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