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Magewell Pro Convert Audio DX User's Manual And Reference

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Summary of Contents for Magewell Pro Convert Audio DX

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Dante Stream Getting Started Matrix Overview System Key Features Rebooting/Resetting Pro Convert System Requirements Tutorial Support Installation Warranty Safety Information Interfaces and Indications Notice Cable Connections Glossary and Abbreviations Web UI Configuration Accessing the Web UI Signing In/Out Dashboard Global Settings Dante...

  • Page 3: Getting Started

    Audio DX allows you to use the audio gear you already own - your trusted compressors, equalizers or analog power amplifiers - adapt them to the world of audio networking with Magewell audio unit, processing receive and transmit analog and digital audio data.

  • Page 4: System Requirements

    System Requirements Network Gigabit Ethernet ■ Supported Web Browser for the Web UI Google Chrome version 49 and above ■ Microsoft Edge ■ Mozilla Firefox version 61 and above ■ Apple Safari 11.1 and above ■ Opera 55.0.2994.44 and above ■...

  • Page 5: Tutorial

    Tutorial The setup procedures are as follows: Make a workflow plan. Complete the converter configuration of each session based on your business plan, including cable connections, input and output sessions, routing scheme and other required parameters. After the configuration is completed, save the configuration. To connect cables to your device and power it on, refer to Installation.

  • Page 6: Installation

    Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet. ■ Place the product on a stable surface. ■ If you encounter technical problems with the product, contact your dealer or the Magewell Support Team via support@magewell.net. ■...

  • Page 7: Interfaces And Indications

    Interfaces and Indications Pro Convert Audio DX...

  • Page 8: Cable Connections

    Cable Connections Plug in the USB cable to USB+POWER port. For power supply: Connect the other end of the USB cable to the power adapter. ■...
  • Page 9 For USB Net: Connect the other end of the USB cable to your computer. ■ For UAC(USB audio class): Connect the other end of the USB cable to the USB audio source. ■ Plug in the Ethernet cable to ETH+POE port. For PoE: Connect the other end of the Ethernet cable to a PoE switch or a PoE adapter for power and Ethernet connection.

  • Page 10: Web Ui Configuration

    Web UI Configuration Pro Convert allows to be controlled via a web-based user interface. With the Web UI, you can monitor the device’s working status, input signal status, and configure settings for your sessions.

  • Page 11: Accessing The Web Ui

    Accessing the Web UI If you know your device's IP address, type it into your web browser to display the Web UI. Alternatively, you can access the Web UI in one of the following ways. For Windows users (win7 and above), you can find and access your Pro Convert device as a Network device in a File Explorer window.
  • Page 12 Double click the converter icon to open the Web UI of the device in your web browser. Solution 2: using USB NET Connect the device and your computer using a USB cable as the left figure. Type the USB NET IP address in your web browser. The default address is 192.168.66.1.

  • Page 13: Signing In/Out

    Signing In/Out The Web UI allows multi-users to have read/write access to make configuration settings at the same time after login. However, operate on one device simultaneously by many people is not recommended for it may cause configuration conflicts. Signing In: enter your account and password in the SIGN IN page. The default administrator account name and password are as ■...
  • Page 14 Signing Out: click the drop-list icon behind your username at the top- right of the Web UI, and select Sign out. The Reboot function requires administrative rights.

  • Page 15: Dashboard

    Dashboard The Dashboard tab in the web UI can show the real-time status and parameters of the Pro Convert device. Click and enter the Dashboard tab to check the device status. Checking Basic Information Device name shows the name of your Pro Convert unit. ■...
  • Page 16 Checking the Working Status of the Device CPU shows the current CPU usage (the load on the processor, shown as a ■ percentage) of the Pro Convert device. CPU usage increases when the device is handling more complex audio processing tasks (e.g. encoding at higher depth and sample rate). Memory shows current memory usage.
  • Page 17 Record shows sampling depth and channels of the USB output signal. ■ Checking Ethernet Status Connection shows Ethernet network connection status. ■ IP Address shows Ethernet IP Address. You can manually change it in the ■ System > Network tab with administrative rights. Send shows the current Ethernet transmission speed.

  • Page 18: Global Settings

    Global Settings Click and enter Globle Settings tab, then set the parameters that take effect globally. Sample rate: set sample rate for your device in Dante Controller. Your ■ settings in Dante Controller will affect the sample rate of all transmitted and received audio streams.
  • Page 19 through each of the 2 balanced interfaces. Input Sensitivity: specify the parameter for both 4.4mm balanced and ■ 3.5mm unbalanced input ports. Input sensitivity is the maximum voltage strength of an input signal that a converter can handle and still produce unclipped full output.

  • Page 20: Dante

    Dante Click and enter the Dante tab. Then you can monitor Dante configuration. Dante settings needs Dante Controller. Please refer to the Dante Controller website. Checking Audio Format Encoding: code format of current Dante audio. ■ Sample Rate: current sample rate of Dante stream, and it should be the ■...
  • Page 21 Checking Clock Parameters Priority 1 shows PTP priority 1 value when advertising the clock. Lower ■ values take precedence. Priority 2 shows the priority 2 value to use when advertising this clock. This ■ value is used to decide between two devices that are otherwise equally matched in the default criteria.
  • Page 22 Exporting logs of Dante Device Go to Dante > LOG section, and click on the Export... button. A file of logs will be downloaded via the web browser, which can be used for Dante maintenance.

  • Page 23: Stream

    Stream Up to 16 sessions are supported for TX/RX each, and you can start 2 TX/RX sessions each simultaneously. Modifying a Session Click the edit button behind the chosen session, modify specified parameters in the prompted window, and click Apply after modification. Deleting a Session Click the delete icon at the end of the target session line and confim your...
  • Page 24 NDI full bandwidth. You can turn on the Logo video switch when mode is set to HX NDI, then the device will add a picture of the Magewell logo to the transmitted audio, generating a video with a resolution of 1920x1080@5fps.
  • Page 25 Reference level: Options are SMPTE(default) and EBU. ■ Discovery server ■ The receiver and sender can automatically discover each other when they are in the same network segment. Turn on the Discovery server, and specify the same discovery service IP address for both sender(s) and receiver(s) which can be pinged by each other, then they can be discovered by each other automatically.
  • Page 26 Logo video: This function is disabled by default. You can turn on the switch ■ when mode is set to HX NDI, then the device will add a picture of the Magewell logo to the audio, generating a video with a resolution of 1920x1080@5fps. Click Apply to save your modifications.
  • Page 27 Click on the copy icon , then the current stream name is copied successfully. ® Setting NDI RX Sessions Presets shows saved stream sessions. To add an NDI source discovered by the converter automatically ■ Click Add. Set the following parameters in the Auto Discover tab. External Source: the IP address of the NDI stream to be received.
  • Page 28 default. Source Name: shows ndi source name. ■ URL: shows the IP address of ndi source. ■ Stream: Specify the stream channel for the intput. Options ■ are stream1 and Stream2. Do not choose the one being occupied now. Reference level: options are SMPTE (default) and EBU. ■...
  • Page 29 Stream: Specify the stream channel for the intput. Options are ■ stream1 and Stream2. Do not choose the one being occupied now. Reference level: options are SMPTE (default) and EBU. ■ Headroom: Options are 0dB, -6dB, -14dB(EBU), and -20dB(SMPTE) ■ (default).
  • Page 30 Port: Enter the port number specified by the streamer. ■ Stream ID: Specify Stream ID for a SRT Caller TX/RX session containing 0 to ■ 63 characters. It is a free-form string that follows a format specified by the SRT server; the stream ID on the sender and the receiver must match each other exactly.
  • Page 31 Logo video: Turn on the switch when the target destination receives video ■ embedded audio only. A magewell logo image will be used to make a video stream. The parameter is available for SRT TX sessions. Headroom: Options are 0dB(default), -6dB, -14dB(EBU), and -20dB(SMPTE).
  • Page 32 Click Apply after configuration. ■...

  • Page 33: Matrix

    Matrix In audio Matrix tab, you can find a switching matrix for selectively connecting incoming signals to desired output paths. The advantage of the audio switch table result in a very simple and visual way for you to manage routing or mixing of any analog, digital, and IP-based input channels to any outputs.
  • Page 34 You can specify the audio data of in and out Stream1 and Stream2 in ■ Stream RX/TX tab. You can specify and mix the inputs for every output channel. ■ Support selecting any input or output channel for mixing. ■ Mixing Audio mixing is the process of optimizing and combining multitrack channels into a mono, stereo, or any other end product.

  • Page 35: System

    System With administrative rights, you can access the System tab to control more functions, such as: Setting device name, Joining Magewell Control Hub, and modifying date time ■ Network settings for joining a specific LAN ■ Set remote control platform ■...
  • Page 36 Changing USB Audio Device name Changing USB audio device name requires administrative rights. By default, the USB device name is the same as the product model name. Access the Web UI, and sign in as a administrator. Click and enter the System > General tab. Enter a new Name in USB DEVICE section.
  • Page 37 Setting TOKENS The equipment supports granting authorization to specified users through TOKEN, allowing them to access APIs without logged-in. General users are unable to access system setting APIs, while administrator users have access to all APIs. Access the Web UI, and sign in as a administrator. Click and enter the System >...
  • Page 38 Setting Date & Time Time zone: specify a time zone for your device and click Apply after configuraion. Set time automatically: turn on Set Time Automatically. Then the device's time will synchronized to the world-time servers depending on the timezone you set. Otherwise, you can set time manually. Click Apply after configuraion.
  • Page 39 Setting USB NET Note: Using of default USB NET IP address is recommended unless there is a ■ conflict on your LAN. Do not connect more than one converter simultaneously to one system ■ while using USB NET. Click and enter the System > Network > USB NET section. Click Edit.
  • Page 40 Setting DNS Click and enter the System > Network > DNS section. Click Edit. Turn on Set DNS Manually, then enter a new Primary DNS, and Secondary DNS. Click Apply to save changes.
  • Page 41 Control Hub You can apply for remotely control using Magewell Control Hub. 2 cloud platforms are supported simultanuously, Control Hub 1 and Control Hub 2. You can go to the official website to learn about Magewell Control Hub. Click Register...: and input parameters in the prompt window. And save ■...
  • Page 42 Hub. Control Hub address: shows the IP address of Control Hub. ■ HTTP port: shows the HTTP port of device used to communicate with ■ Control Hub.
  • Page 43 You can download the Pro Convert firmware package from the ■ Downloads section of the Magewell website: www.magewell.com/downloads/pro-convert. The device will automatically verify the update file. ■...
  • Page 44 User Admin Administrator is allowed to perform the following tasks. The User Admin tab is invisible when you log in as a general user. Create/Remove General User Accounts ■ Modify User Password ■ Creating/Removing General Users After signing in with default admin account, you may need to add general users to give them permissions to monitor the device, or set parameters.
  • Page 45 Setting Password After login, You can either set up user password via the user account drop-list in the System > User tab (with administrative rights). Solution 1: via the user account drop-list Access the Web UI, and sign in with your username and password. Click the down arrow icon beside the logged-in username, and click Change password in the drop list.
  • Page 46 Solution 2: via System > User tab (with administrative rights) Access the Web UI and sign in from the administrator account, then you can change any user's password. Click and enter the System > User tab. Hover the cursor over the specifed user name, then click the appeared Set password.
  • Page 47 Exporting/Clearing System Logs Access the Web UI and sign in as administrator. Click and enter the System tab, then select Log. (Optional) Filter current logs. By default, all logs are displayed in the table. Log entries can be categorized as "error", "warning", and "information". Total shows the total number of filtered events.

  • Page 48: Rebooting/Resetting Pro Convert

    Rebooting/Resetting Pro Convert Rebooting/resetting your Pro Convert when encountering unexpected problems. Rebooting Pro Convert Rebooting your device will not lose any of your configuration settings.  Access the Web UI and sign in as administrator. Click the drop-list icon behind your username at the top-right of the Web UI and select Reboot.
  • Page 49 Resetting All Settings Warning: Resetting your device will lose all your custom configurations.  Connect the device and your computer with the USB cable. Launch your web browser and type in the USB NET address to access the Web UI SIGN IN page. The default address is 192.168.66.1.

  • Page 50: Faq

    Pro Convert devices require a 5V DC source with a current rating of less ■ than 2.1A. We recommend that you use only the included Magewell accessories. ■ If any included accessory is lost or broken, please contact your Magewell ■ authorized local resellers for help.
  • Page 51 How to configure Pro Convert via Web UI Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. You can get access to the Web UI using Windows File Explorer or via USB NET. Make sure that at least one of the following web browsers is installed in your system.
  • Page 52 Step 5 Find your Pro Convert device in the Other Devices section, where it will be shown as "serial number". The serial number (marked on your device) will be in a form like ■ "D424000000000". Step 6 Double click the converter icon to open the Web UI of the device in your web browser.
  • Page 53 How to change device name Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. Changing the device name requires administrator rights, while changing the source name only requires general user rights.
  • Page 54 How to reset a Pro Convert device Warning: Resetting your device will lose all your configuration data.  Step 1 Connect your converter to your computer. Step 2 Launch your web browser, and type in the USB NET address to access the Web UI SIGN IN page.
  • Page 56 Click on click to upload. Step 4 Select the .mwf firmware update file from your local storage. You can download the Pro Convert firmware package from the Downloads section of the Magewell website: www.magewell.com/downloads/pro-convert. Figure1. Click Manual update Step 5 Click Open to upload the updates package.
  • Page 57 What to do if you forgot the password If you are a general user, ask your administrator to set a new password for you. If you are the administrator, you need to reset all settings back to default values, then set a new admin password. 1.
  • Page 58 Step 5 Click and enter the System tab. Step 6 Click the Set password link appeared when your mouse hovers over the user name. Step 7 Type in new password, and confirm the new password as prompted in the window. The password is a string of 1 to 32 case-sensitive characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _- ~!@#$%^&*-+=.
  • Page 59 How to retrieve your USB NET IP Address Step 1 Connect the device and your computer with a USB cable as shown in the left Figure1. Connections. Step 2 Take the following steps according to your operating system. For Windows users ■...
  • Page 60 Figure3. Linux Terminal...

  • Page 61: Support

    Support Get the Latest Information If you have any problems using Magewell products or need more technical information, please visit the following channels. Tutorial video: www.magewell.com/tv ■ YouTube: Magewell ■ Knowledge base: www.magewell.com/kb/pro-convert ■ Official website: www.magewell.com/pro-convert ■ Technical Support Submit your questions in the online Ticket System: tickets.magewell.com...

  • Page 62: Warranty

    Magewell for repair. Magewell might ask you to take photos of the front and back of the defective products. Magewell will issue an RMA letter to you if it is confirmed that you need to return the faulty product for further examination or repair. Please fill in the RMA with necessary information as required.
  • Page 63 Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.

  • Page 64: Notice

    ■ shall prevail. The only warranties for Magewell products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein ■ should be construed as constituting an additional warranty. Magewell shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 65: Glossary And Abbreviations

    Glossary and Abbreviations Audio DX Audio DX is a published standard which defines interoperability guidelines for high performance professional digital IP networking. The European Broadcasting Union (EBU) is an alliance of public service media organization whose countries are within the European Broadcasting Area (EBA) or who are members of the Council of Europe.
  • Page 66 The Precision Time Protocol (PTP) is a protocol used to synchronize clocks throughout a computer network. Quality of service (QoS) is the description or measurement of the overall performance of a service. To quantitatively measure quality of service, sev eral related aspects of the network service are often considered, such as packet loss, etc. SMPTE The Society of Motion Picture and Television Engineers (SMPTE), founded in 1916 as the Society of Motion Picture Engineers or SMPE, is a global p rofessional association of engineers, technologists, and executives working in the media and entertainment industry.

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