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Summary of Contents for Magewell ULTRA STREAM
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Page 2: Table Of Contents
Change Device Password TABLE OF CONTENTS Control Volume Reset Getting Started Check Device Status Overview Check Record and Streaming Status Key Features Update Firmware System Requirements Installation Safety Information Support Interfaces & Indicators Warranty Configuration Network Live Streaming Record Videos to Your Smartphone Record Videos to USB Flash Drive Manage Album Modify Device Name... -
Page 3: Getting Started
Twitch or to a custom-specified server. Streams can be output to a third-party service and custom server simultaneously, while real-time video preview in the app allows easy monitoring. In addition to outputting live streams, Ultra Stream can record video as files to a directly-connected USB drive, embedded storage or the associated smartphone. -
Page 4: System Requirements
■ Google Play or scan the QR code to download the Ultra Stream App. 10/100/1000Mbps Ethernet ■ For iOS 9.0 and above, search Ultra Stream or Magewell in the App Store IEEE 802.11 a/b/g/n/ac ■ ■ to download the Ultra StreamApp. -
Page 5: Installation
■ Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet. ■ If you encounter technical problems with the product, contact your dealer or the Magewell Support Team via support@magewell.net. ■... -
Page 6: Interfaces & Indicators
Interfaces & Indicators Ultra Stream HDMI... - Page 7 Ultra Stream SDI...
- Page 8 All indicator lights flash once simultaneously and then restore to their ■ Pulsing slow: USB is unavailable. former state: in the device list of Ultra Stream app, choose an encoder and ■ tap the device status icon at the upper right corner, and all the indicators on Flashing: there is insufficient storage on the USB.
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Page 9: Configuration
Configuration Network There are 3 ways for the Ultra Stream app to discover the encoders, via Ethernet, Wi-Fi and Bluetooth. If there are multiple ways to detect the unit simultaneously, the priority is: Ethernet > Wi-Fi > Bluetooth. Connect via Wi-Fi To ensure smooth live streaming experience, connecting to a wired ... - Page 10 Select your encoder and tap CONFIGURE DEVICE Wi-Fi. Enter the device passcode in Pair to device, if the encoder has a passcode. Enter the Wi-Fi password in Configure Device Wi-Fi and tap Configure. If there is no password, go to the next step. If the connection between app and encoder is established successfully, it will automatically go to the LOCAL interface.
- Page 11 The LED indicators will light in rotation as the unit boots. Wait for about 1 minute and the boot up will be done. Now the Ethernet indicator will be Tap the Ultra Stream app icon on your phone. Search for devices in the app.
- Page 12 Connect via AP Mode You can turn on the AP mode of the encoder in your Ultra Stream app to make your unit an Access Point, if there is neither a Wi-Fi nor an Ethernet network in your working environment. The encoder can communicate with the wireless clients, such as your smart phone, ipod, etc.
- Page 13 If you are connecting via AP Mode for the first time, initialize the encoder following the on-screen instructions: set the device name and passcode.
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Page 14: Live Streaming
Live Streaming Modify Encoding Parameters By default, live streaming uses the encoding parameters of sub stream. From the device list, tap to enter the SETTINGS interface. Tap to enter the Encoding Parameters. Tap Live Stream to Server, choose the main or sub stream, then tap Customize encoding parameters for your choice. - Page 15 Selections of Keyframe interval include 1 (default), 2, 5, 10, 30, ■ 60 seconds. To ensure a clear and smooth streaming, the keyframe interval value is recommended to be less than or equal to 2 seconds. A longer interval brings a better picture quality, but requires more time for the viewers to see the image.
- Page 16 To ensure a clear and smooth streaming, the keyframe interval value is recommended to be less than or equal to 2 seconds. A longer interval brings a better picture quality, but requires more time for the viewers to see the image. Selections of Bit rate stats duration include 1, 5, 10, 30, 60 ■...
- Page 17 Live Streaming to an RTMP Server To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. From the device list, tap to enter the SETTINGS interface. Tap to enter the Streaming Server settings. Tap + Add Server, select Enter URL and Stream Key.
- Page 18 Ethernet > Wi-Fi. The device scans the available network according to the order and connect to it for streaming. If the current network is disconnected, the unit automatically re-scans according to the priority. Plug a USB modem into your encoder while using mobile network to stream.
- Page 19 Live Streaming to Twitch You can stream to Twitch if you have a Twitch account. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. From the device list, tap to enter the SETTINGS interface. Tap to enter the Streaming Server settings.
- Page 20 (Optional) To delete a server: touch the server and slide to the left, tap Delete. When prompted, tap Confirm.
- Page 21 Live Streaming to YouTube You can stream to YouTube if you have a YouTube account, and you have enabled the Live streaming feature of your channel at least 24 hours before your stream. To ensure smooth live streaming experience, connecting to a wired ...
- Page 22 Tap Test to check the connection between the server and encoder. when prompted, tap OK. (Optional) To add other YouTube accounts, repeat step 3 to 5. (Optional) Choose where you want to post your live broadcast. You can stream simultaneously to 2 accounts at most. (Optional) To delete a server: touch the server and slide to the left, tap Delete.
- Page 23 Live Streaming to Facebook Live You can live broadcast to Facebook if you have a Facebook account. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. Facebook prohibits users from streaming video to it and other servers ...
- Page 24 Plug a USB modem into your encoder while using mobile network to stream. Tap "Test" to check the network connection. After pass the test, click "OK". Back to "Streaming Server" page, turn on the added server. (Optional) To delete an account: touch the account and slide left, tap "Delete".
- Page 25 Select "Enable persistent stream key" if you want your stream key to be permanent. If this isn't selected, you won't be able to use this stream key again after the streaming session ends. Write a description, Title and Video Game tag. Click "Go Live"...
- Page 26 Start/Stop Streaming Make sure you have set the streaming servers before start streaming. To ensure smooth live streaming experience, connecting to a wired Ethernet network is recommended. Do any of the following to start/stop streaming. From the device list, tap to enter the "REMOTE" interface, then tap the ■...
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Page 27: Record Videos To Your Smartphone
Record Videos to Your Smartphone Start/Stop Recording From the device list, tap to enter the LOCAL interface. Tap the record button to start recording; tap again to stop recording. The recorded files are automatically saved as MP4 format in app and your local album, where you can view, share or delete files from. - Page 28 Take a Screenshot From the device list, tap to enter the LOCAL interface. Tap the screenshot button in the upper right side of the interface. Screenshots are automatically saved in app and and your local album, where you can view, share or delete files from.
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Page 29: Record Videos To Usb Flash Drive
Record Videos to USB Flash Drive Start/Stop Recording Plug in a USB flash drive in your encoder before recording. Do any of the following to start/stop recording. From the device list, tap to enter the REMOTE interface, then tap the ■... - Page 30 Select proper resolution, frame rate, and bit rate, then tap To set Customize Sub Stream. ■ Tap Edit Settings below Customize Sub Stream. Select proper resolution, frame rate, and bit rate, then tap Test USB Performance Test whether the write speed of USB flash drive meets the requirements before recording.
- Page 31 Format USB The USB Flash Drive data cannot be recovered after formatting. Please be cautious. From the device list, tap to enter the SETTINGS interface. Tap to enter USB Flash Drive. Tap to start Format. When prompted, tap YES. After formatting, the file system of USB will be changed to VFAT. Check USB Info It is recommended that you use a USB with the FAT32/VFAT file system.
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Page 32: Manage Album
Manage Album View Photos/Videos To enter the Album, tap the icon in the top left corner of the device list. Do any of the following: To view all files, tap ■ To view all photos, tap ■ To view all videos, tap ■... -
Page 33: Modify Device Name
The green check icon will be displayed in the bottom right corner of your chosen file. Tap the share button , choose the app you are willing to share, then follow the on-screen instructions to proceed. Modify Device Name From the device list, tap to enter the SETTINGS interface. Tap to enter the General settings. -
Page 34: Control Volume
Control Volume From the device list, tap to enter the REMOTE interface. Tap the audio button in the top right corner. Tap the on /mute button to control the audio input/output of each channel. Drag the volume slider left or right to change the volume level. HDMI: control the input audio signal. -
Page 35: Reset
Reset Reset All Settings When you forget your device password, you can reset it with this function. Warning: Resetting your device will lose all your configuration data. From the device list, tap to enter the SETTINGS interface. Tap to enter the General settings. Tap Reset >... -
Page 36: Check Device Status
Check Device Status Device list displays encoders discovered by the Ultra Stream app and is pull-to-refresh. Multiple users (at most 2 users) can log in the same streamer through the mobile App client simultaneously. You can check device status in the Device list interface. -
Page 37: Check Record And Streaming Status
Check Record and Streaming Status In the REMOTE interface, users can check recording status including recording time, available USB storage (shown as available time for recording); streaming status including streaming time, streaming server address, streaming speeds, etc. Users can start/stop streaming or recording videos to the USB flash drive in this interface. Descriptions of encoder indicators are as follows. - Page 38 a live streaming video platform, you can log out and re-log in.
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Page 39: Update Firmware
Update Firmware You can update your encoder firmware version to get better performance. From the device list, tap to enter the SETTINGS interface. If there is a new version available, the icon will be displayed at the end of Firmware Update line. Tap Firmware Update and the unit will automatically detect if there is a new version. -
Page 40: Faq
Google Play Store: search Ultra Stream or Magewell. Official Download Page: type in the web address(URL) in your browser go to the Magewell official landing page: https://www.magewell.com/products/ultra-stream-hdmi For iOS, search Ultra Stream or Magewell in the App Store to download ■ the Ultra Stream App. - Page 41 How to turn on the Wireless AP mode of Ultra Stream You can turn on the AP mode of the encoder in your Ultra Stream app to make your unit an Access Point, if there is no Wi-Fi in your working environment. The encoder can communicate with the wireless clients, such as your smart phone, ipod, etc.
- Page 42 Reboot your device to recovery from AP mode to Wi-Fi mode. ■ In the Ultra Stream app, go to SETTINGS > Wi-Fi, turn off the AP mode. ■ If you have a Wi-Fi network available now, you can connect your phone to ■...
- Page 43 Select your encoder and tap CONNECT. Enter the device passcode in Pair to device, if the encoder has a passcode. Stream through USB Modem. From the device list, tap to enter the SETTINGS > Streaming Server, add the platform for live streaming. Enter URL, Stream Key, choose the Mobile Broadband as the prime network, click Done.
- Page 44 When the same Wi-Fi is connected again, it can automatically connect without configuration. Turn on the Bluetooth and Discoverable, turn on WLAN and Authorize Location Service, power on the encoder. Download and open Ultra Stream app, searching for devices. Tap CONFIGURE DEVICE Wi-Fi. Type in the Wi-Fi password, then tap Configure.
- Page 45 Start recording by pressing the red REC button, after the encoder startup. (Optional) Mirror the recording process by loopthrough or watching the REMOTE interface in the ultra stream app. How to Fix "Previous USB recording error" Re-plug the USB flash drive into your encoder.
- Page 46 You can Can the Ultra Stream encoder be used as a USB refer to the following method to reset the passcode of your encoder: In the Ultra Stream app, select SETTINGS > General > Reset > Reset All capture device? ■...
- Page 47 Yes. In the Ultra Stream app, the following three functions can be used at the The Ultra Stream encoder can simultaneously stream live video to two servers same time: at most.
- Page 48 If you are using products made before November 2018, the power chip ■ of your Ultra Stream encoder may have been burned and needs to be In the Ultra Stream app, go to SETTINGS > General > Reset, tap the ■ returned to the factory for repair or replacement.
- Page 49 How to configure Ultra Steam via Web UI? Ultra Steam allows you to set up and control it via a web-based user interface as an administrator account or a general user. Make sure that at least one of the following web browsers is equipped in your system.
- Page 50 Method Ⅱ: For all users, using the IP address in the Ultra Steam app. ■ Search the device in the Ultra Stream app with smart phone. Find the IP address in Settings. Input the IP address to a web browser in the same LAN. Then the web UI of your chosen device pops up.
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Page 51: Support
Support Get the Latest Information If you have any problems using Magewell products or need more technical information, please visit the following. Tutorial video: http://www.magewell.com/tv ■ YouTube channel: Magewell Video Capture Device ■ Knowledge base: http://www.magewell.com/kb/ultra-stream ■ Official website: http://www.magewell.com/ultra-stream-hdmi ■... -
Page 52: Warranty
Magewell for repair. Magewell might ask you to take photos of the front and back of the defective products. Magewell will issue an RMA letter to you if it is confirmed that you need to return the faulty product for further examination or repair. Please fill in the RMA with necessary information as required. - Page 53 Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
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Questions and answers
How do I get the “add new user” off of the screen
To remove the "Add user" option from the screen on Magewell Ultra Stream, log in as a general user instead of an administrator. The "User Admin" tab, which includes the "Add user" function, is invisible when logged in as a general user.
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