Troubleshooting; Common Concerns - Black Box Pow-R-Boot 5 Manual

5.1 Common Concerns

5.1.1 N P O
O OWER
If the Pow-R-Boot 5 does not seem to be providing power to one or more
of your devices, make sure all of them are actually plugged into the PRB 5
and are turned ON. Also make sure that the PRB 5 itself is plugged in. Now
turn the PRB 5 OFF and then ON again using its master power switch.
If this doesn't help, try unplugging the PRB 5, then unplugging the
switched devices from the PRB 5 and plugging them directly into the AC
outlet that the PRB 5 was plugged into. If any devices still don't seem to get
any power, try plugging them into an outlet you know is working. If they
get power then, the outlet you were using is probably not working; have it
examined by a certified electrician. If they still don't seem to get power,
there is probably something wrong with the devices themselves.
If all of the switched devices get power when they are plugged directly into
the wall outlet you had the PRB 5 plugged into, check how much current
each of the switched devices is drawing. If any individual device is drawing
more than 5 amps (for the 115-VAC model, SWI020A) or 2.5 amps (for the
230-VAC model, SWI020AE), or if all of the devices put together are drawing
more than 10 total amps (SWI020A) or 5 total amps (SWI020AE), you might
have blown the PRB 5's fuse. If this is the case, replace the fuse with a new
one of the same type. After you replace the fuse, or if the old fuse is OK,
try reducing the current draw to the PRB 5's specified limits, then plug
everything back in the way it was when you started. If any devices still
don't seem to get power, there is probably something wrong with the
PRB 5; call Black Box Technical Support at 724-746-5500.

5. Troubleshooting

UTPUT
CHAPTER 5: Troubleshooting
17